Design and implementation of a balanced scorecard in a colombian company

This article presents the design and implementation of a Balanced Scorecard (BSC) in a medium-sized company in Colombia, providing synthetic indicators for objectives, perspectives and business strategies through key performance indicators (KPIs) and a hierarchical weighting method. The BSC combines...

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Autores:
Tipo de recurso:
Fecha de publicación:
2017
Institución:
Universidad Tecnológica de Bolívar
Repositorio:
Repositorio Institucional UTB
Idioma:
eng
OAI Identifier:
oai:repositorio.utb.edu.co:20.500.12585/8963
Acceso en línea:
https://hdl.handle.net/20.500.12585/8963
Palabra clave:
Balanced scorecard
Performance measurement
SMEs
Strategy
Rights
restrictedAccess
License
http://creativecommons.org/licenses/by-nc-nd/4.0/