How to manage generations? An Approach based on the Quality of Work Life

The objectives of this research are to examine whether there are significant differences in the perception of quality of work life among employees of three generational cohorts (i.e., Baby Boomers, Generation Xers and Millennials) and to propose some strategies from HRM in order to manage these diff...

Full description

Autores:
Tipo de recurso:
Fecha de publicación:
2019
Institución:
Universidad Tecnológica de Bolívar
Repositorio:
Repositorio Institucional UTB
Idioma:
eng
OAI Identifier:
oai:repositorio.utb.edu.co:20.500.12585/9226
Acceso en línea:
https://hdl.handle.net/20.500.12585/9226
Palabra clave:
Baby boomers
Generation X
Generation Y
Generational differences
Millennials
Quality of work life
Rights
openAccess
License
http://creativecommons.org/licenses/by-nc-nd/4.0/
id UTB2_23c6ba4730bd2199ced1f1422a0236b3
oai_identifier_str oai:repositorio.utb.edu.co:20.500.12585/9226
network_acronym_str UTB2
network_name_str Repositorio Institucional UTB
repository_id_str
dc.title.none.fl_str_mv How to manage generations? An Approach based on the Quality of Work Life
title How to manage generations? An Approach based on the Quality of Work Life
spellingShingle How to manage generations? An Approach based on the Quality of Work Life
Baby boomers
Generation X
Generation Y
Generational differences
Millennials
Quality of work life
title_short How to manage generations? An Approach based on the Quality of Work Life
title_full How to manage generations? An Approach based on the Quality of Work Life
title_fullStr How to manage generations? An Approach based on the Quality of Work Life
title_full_unstemmed How to manage generations? An Approach based on the Quality of Work Life
title_sort How to manage generations? An Approach based on the Quality of Work Life
dc.subject.keywords.none.fl_str_mv Baby boomers
Generation X
Generation Y
Generational differences
Millennials
Quality of work life
topic Baby boomers
Generation X
Generation Y
Generational differences
Millennials
Quality of work life
description The objectives of this research are to examine whether there are significant differences in the perception of quality of work life among employees of three generational cohorts (i.e., Baby Boomers, Generation Xers and Millennials) and to propose some strategies from HRM in order to manage these differences. We used survey data collected from 522 employees of the logistic sector in Colombia and conducted internal consistency analysis, correlation analyses and one-way ANOVA. Results of ANOVA indicate that variables of quality of work life significantly differ depending on the generational membership of the employees. For example, Millennials were found to be a more distinct cohort from Gen Xers and Baby Boomers in terms of their relationship between promotion and career. However, the results suggest that employees in the older generations are likely to be more dedicated to, engrossed in, and even vigorous at work. For future studies, we recommend discussing how the knowledge on each generation in the workplace can inform specific HRM practices, such as how to train each generation effectively or to encourage each generation to improve work performance. Copyright © 2019. Laura MARTÍNEZ-BUELVAS and Olga JARAMILLO-NARANJO.
publishDate 2019
dc.date.issued.none.fl_str_mv 2019
dc.date.accessioned.none.fl_str_mv 2020-03-26T16:41:22Z
dc.date.available.none.fl_str_mv 2020-03-26T16:41:22Z
dc.type.coarversion.fl_str_mv http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_c94f
dc.type.driver.none.fl_str_mv info:eu-repo/semantics/conferenceObject
dc.type.hasVersion.none.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.spa.none.fl_str_mv Conferencia
status_str publishedVersion
dc.identifier.citation.none.fl_str_mv Martínez-Buelvas L. y Jaramillo-Naranjo O. (2019) How to manage generations? An Approach based on the Quality of Work Life. IBIMA Business Review; Vol. 2019
dc.identifier.issn.none.fl_str_mv 19473788
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/20.500.12585/9226
dc.identifier.doi.none.fl_str_mv 10.5171/2019.493697
dc.identifier.instname.none.fl_str_mv Universidad Tecnológica de Bolívar
dc.identifier.reponame.none.fl_str_mv Repositorio UTB
dc.identifier.orcid.none.fl_str_mv 57039103600
57202514794
identifier_str_mv Martínez-Buelvas L. y Jaramillo-Naranjo O. (2019) How to manage generations? An Approach based on the Quality of Work Life. IBIMA Business Review; Vol. 2019
19473788
10.5171/2019.493697
Universidad Tecnológica de Bolívar
Repositorio UTB
57039103600
57202514794
url https://hdl.handle.net/20.500.12585/9226
dc.language.iso.none.fl_str_mv eng
language eng
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.uri.none.fl_str_mv http://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.accessRights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.rights.cc.none.fl_str_mv Atribución-NoComercial 4.0 Internacional
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-nd/4.0/
Atribución-NoComercial 4.0 Internacional
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.medium.none.fl_str_mv Recurso electrónico
dc.format.mimetype.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv IBIMA Publishing
publisher.none.fl_str_mv IBIMA Publishing
dc.source.none.fl_str_mv https://www.scopus.com/inward/record.uri?eid=2-s2.0-85071486417&doi=10.5171%2f2019.493697&partnerID=40&md5=90f0759ad932dc43253393bcb6b2c252
Scopus2-s2.0-85071486417
institution Universidad Tecnológica de Bolívar
bitstream.url.fl_str_mv https://repositorio.utb.edu.co/bitstream/20.500.12585/9226/1/DOI1051712019493697.pdf
https://repositorio.utb.edu.co/bitstream/20.500.12585/9226/4/DOI1051712019493697.pdf.txt
https://repositorio.utb.edu.co/bitstream/20.500.12585/9226/5/DOI1051712019493697.pdf.jpg
bitstream.checksum.fl_str_mv 38bc4835f0ee17c3ea1980c92ff66fbe
4d775863e1e15958b82c17a32f111cb1
abb4ba7937eb19f70cc1bcfc3bf850fe
bitstream.checksumAlgorithm.fl_str_mv MD5
MD5
MD5
repository.name.fl_str_mv Repositorio Institucional UTB
repository.mail.fl_str_mv repositorioutb@utb.edu.co
_version_ 1814021596001599488
spelling 2020-03-26T16:41:22Z2020-03-26T16:41:22Z2019Martínez-Buelvas L. y Jaramillo-Naranjo O. (2019) How to manage generations? An Approach based on the Quality of Work Life. IBIMA Business Review; Vol. 201919473788https://hdl.handle.net/20.500.12585/922610.5171/2019.493697Universidad Tecnológica de BolívarRepositorio UTB5703910360057202514794The objectives of this research are to examine whether there are significant differences in the perception of quality of work life among employees of three generational cohorts (i.e., Baby Boomers, Generation Xers and Millennials) and to propose some strategies from HRM in order to manage these differences. We used survey data collected from 522 employees of the logistic sector in Colombia and conducted internal consistency analysis, correlation analyses and one-way ANOVA. Results of ANOVA indicate that variables of quality of work life significantly differ depending on the generational membership of the employees. For example, Millennials were found to be a more distinct cohort from Gen Xers and Baby Boomers in terms of their relationship between promotion and career. However, the results suggest that employees in the older generations are likely to be more dedicated to, engrossed in, and even vigorous at work. For future studies, we recommend discussing how the knowledge on each generation in the workplace can inform specific HRM practices, such as how to train each generation effectively or to encourage each generation to improve work performance. Copyright © 2019. Laura MARTÍNEZ-BUELVAS and Olga JARAMILLO-NARANJO.Recurso electrónicoapplication/pdfengIBIMA Publishinghttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAtribución-NoComercial 4.0 Internacionalhttp://purl.org/coar/access_right/c_abf2https://www.scopus.com/inward/record.uri?eid=2-s2.0-85071486417&doi=10.5171%2f2019.493697&partnerID=40&md5=90f0759ad932dc43253393bcb6b2c252Scopus2-s2.0-85071486417How to manage generations? An Approach based on the Quality of Work Lifeinfo:eu-repo/semantics/conferenceObjectinfo:eu-repo/semantics/publishedVersionConferenciahttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_c94fBaby boomersGeneration XGeneration YGenerational differencesMillennialsQuality of work lifeMartínez-Buelvas L.Jaramillo-Naranjo O.Almeida, G.M.E., (2012) Trayectoria Profesional De La Generación De Los”Baby Boomers, , Universidad Andina Simón Bolívar Sede Ecuador, Quito, EcuadorArgüelles Ma, L.A., Garcia, R.A.Q., Fajardo, M.J., Medina, D.E.M., Maldonado, J.A.S., Propuesta de Modelo Predictivo de la Calidad de Vida Laboral en el Sector Turístico Campechano (México) (2013) Institute for Business & Finance Research, 8 (2), pp. 488-494Bagtasos, M.R., Quality of work life: A review of literature (2011) DLSU Business & Economics Review, 20 (2), pp. 1-8Buelvas, L.M., Oviedo-Trespalacios, O., Amaya, C.L., Working conditions impacting quality of work life,Condiciones de trabajo que impactan en la vida laboral (2013) Salud Uninorte, 29 (3), pp. 542-560Buelvas, L.M., Oviedo-Trespalacios, O., Amaya, C.L., Design and validation of an instrument to measure the perception of working conditions: Case manufacturing sector Colombian Caribbean Region,Diseño y validación de una herramienta para medir la percepción de las condiciones de trabajo: Caso Sector manufacturero de la región Caribe colombiana (2016) Universitas Psychologica, 15 (1), pp. 339-348Cardona Echeverri, D.R., Zambrano Cruz, R., Revisión de instrumentos de evaluación de clima organizacional (2014) Estudios Gerenciales, 30 (131), pp. 184-189. , https://doi.org/10.1016/j.estger.2014.04.007Casas, J., Repullo, J.R., Lorenzo, S., Cañas, J.J., Dimensiones y medición de la calidad de vida laboral en profesionales sanitarios (2002) Revista De Administración Sanitaria, 6 (23), pp. 143-160Celia, B.R., Karthick, M., A study on quality of work life in the IT sector (2012) Asia Pacific Journal of Research in Business Management, 3 (2), p. 1Dixon, G., Mercado, A., Knowles, B., Followers and generations in the workplace (2013) Engineering Management Journal, 25 (4), pp. 62-72Gursoy, D., Chi, C.G.-Q., Karadag, E., Generational differences in work values and attitudes among frontline and service contact employees (2013) International Journal of Hospitality Management, 32, pp. 40-48. , https://doi.org/10.1016/j.ijhm.2012.04.002Hatum, A., (2013) The New Workforce Challenge How Today'S Leading Companies Are Adapting for the Future, , Basingstoke: Palgrave MacmillanHayes, J.B., Parks, C., McNeilly, S., Johnson, P., Boomers to millennials: Generational stereotypes at work in academic librarianship (2018) The Journal of Academic Librarianship, 44 (6), pp. 845-853. , https://doi.org/10.1016/j.acalib.2018.09.011Jorgensen, B., Baby boomers, Generation X and generation Y?: Policy implications for defence forces in the modern era (2003) Foresight, 5 (4), pp. 41-49Kim, H., Knight, D.K., Crutsinger, C., Generation Y employees' retail work experience: The mediating effect of job characteristics (2009) Journal of Business Research, 62 (5), pp. 548-556Kultalahti, S., Liisa Viitala, R., Sufficient challenges and a weekend ahead – Generation Y describing motivation at work (2014) Journal of Organizational Change Management, 27 (4), pp. 569-582Kupperschmidt, B.R., Multigeneration employees: Strategies for effective management (2000) Health Care Manag (Frederick), 19 (1), pp. 65-76Lombardía, P.G., Stein, G., Pin, J., (2008) Políticas para Dirigir A Los Nuevos Profesionales–Motivaciones Y Valores De La Generación Y, , https://www.iese.edu/research/pdfs/DI-0753.pdf, Recuperado deMartínez-Buelvas, L., Jaramillo-Naranjo, O., Gamarra-Amarís, O., Llinás-Herrera, A., Jiménez-Pérez, F., Perception of working conditions on the quality of working life: Employees linked to health companies in Barranquilla, Colombia (2017) The Proceedings of the 30th International Business Information Management Association Conference, IBIMA 2017 - Vision 2020: Sustainable Economic Development, Innovation Management, and Global Growth, , 2017. PaperMartínez-Buelvas, L., Oviedo-Trespalacios, O., Luna-Amaya, C., Impact of working conditions on the quality of working life: Case manufacturing sector colombian Caribbean Region (2015) DynaMartínez-Buelvas, L., Oviedo-Trespalacios, O., Luna-Amaya, C., Herramienta de evaluación del impacto de las condiciones salariales y subjetivas en la calidad de vida laboral: Caso Sector Manufacturero de la Región Caribe Colombiana (2019) The Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional Expansion to Global Growth, , PaperMolinari, P., (2012) Turbulencia Generacional: Temas Grupo EditorialNg, E.S.W., Schweitzer, L., Lyons, S.T., New generation, great expectations: A field study of the millennial generation (2010) Journal of Business and Psychology, 25 (2), pp. 281-292O'Bannon, G., Managing our future: The generation X factor (2001) Public Personnel Management, 30 (1), pp. 95-110Park, S., Park, S., Exploring the generation gap in the workplace in South Korea (2018) Human Resource Development International, 21 (3), pp. 276-283Patlán Pérez, (2016) Calidad De Vida Laboral, , J México: El Manual Moderno S.APatterson, I., Pegg, S., Marketing the leisure experience to baby boomers and older tourists (2009) Journal of Hospitality Marketing & Management, 18 (2-3), pp. 254-272Quezada, F.Q., Castro, A.S., Cabezas, F.S., Diagnóstico de la Calidad de Vida Laboral Percibida por los Trabajadores de Cuatro Servicios Clínicos del Complejo Asistencial Dr (2010) Víctor Ríos Ruiz, 9 (1), pp. 55-68Schuman, H., Scott, J., Generations and collective memories (1989) American Sociological Review, 54 (3), pp. 359-381Seaton, L.J., Boyd, M., The organizational leadership of the post baby boom generation: An upper echelon theory approach (2007) Academy of Entrepreneurship Journal, 13 (2), pp. 69-77Segurado Torres, A., Agulló Tomás, E., Calidad de vida laboral: Hacia un enfoque integrador desde la psicología social (2002), 14, pp. 828-836. , Colegio Oficial de Psicólogos del Principado de Asturias 2002Silva, M.D., (2006) Nuevas Perspectivas De La Calidad De Vida Laboral Y Sus Relaciones Con La Eficacia Organizacional, , http://search.ebscohost.com/login.aspx?direct=true&db=edstdx&AN=tdx.10803.2669〈=es&site=eds-live, Dissertation/Thesis). Universitat de Barcelona, Retrieved from EBSCOhost edstdx databaseSomarriba Arechavala, N., Merino Llorente, M.C., Ramos Truchero, G., Negro Macho, A., La calidad del trabajo en la Unión Europea (2010) Estudios De Economia Aplicada, 28 (3). , http://www.revista-eea.netSue Ling, L., Chang, J., Lien Yin, H., Does effect of workload on quality of work life vary with generations? (2012) Asia Pacific Management Review, 17 (4), pp. 437-451Tang, N., Wang, Y., Zhang, K., Values of Chinese generation cohorts: Do they matter in the workplace? (2017) Organizational Behavior and Human Decision Processes, 143, pp. 8-22. , https://doi.org/10.1016/j.obhdp.2017.07.007Twenge, J.M., Campbell, W.K., Isn't it fun to get the respect that we're going to deserve?" Narcissism, social rejection, and aggression (2003) Pers Soc Psychol Bull, 29 (2), pp. 261-272Van der Berg, Y., Martins, N., The relationship between organisational trust and quality of work life (2013) South African Journal of Human Resource Management, 11 (1), pp. 1-13Vélez, M.A.G., Calidad De Vida Laboral En Empleados Temporales Del Valle De Aburrá - Colombia. (Spanish) (2010) Quality of Working Life in Temporary Employees Aburrá Valley - Colombia, 18 (24), pp. 225-236. , EnglishWeirich, B., A millennial leader's views on the millennial workforce (2017) Nurse Leader, 15 (2), pp. 137-139. , https://doi.org/10.1016/j.mnl.2016.12.003Wey Smola, K., Sutton, C.D., Generational differences: Revisiting generational work values for the new millennium (2002) Journal of Organizational Behavior, 23 (4), pp. 363-382Wittig-Berman, U., Beutell, N.J., Work-family conflict and work-family synergy for generation X, baby boomers, and matures: Generational differences, predictors, and satisfaction outcomes (2008) Journal of Managerial Psychology, 23 (5), pp. 507-523Yeaton, K., Recruiting and managing the’why?’generation: Gen Y (2008) The CPA Journal, 78 (4), p. 68Zemke, R., Raines, C., Filipczak, B., (2013) Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplacehttp://purl.org/coar/resource_type/c_c94fORIGINALDOI1051712019493697.pdfapplication/pdf263237https://repositorio.utb.edu.co/bitstream/20.500.12585/9226/1/DOI1051712019493697.pdf38bc4835f0ee17c3ea1980c92ff66fbeMD51TEXTDOI1051712019493697.pdf.txtDOI1051712019493697.pdf.txtExtracted texttext/plain51607https://repositorio.utb.edu.co/bitstream/20.500.12585/9226/4/DOI1051712019493697.pdf.txt4d775863e1e15958b82c17a32f111cb1MD54THUMBNAILDOI1051712019493697.pdf.jpgDOI1051712019493697.pdf.jpgGenerated Thumbnailimage/jpeg65808https://repositorio.utb.edu.co/bitstream/20.500.12585/9226/5/DOI1051712019493697.pdf.jpgabb4ba7937eb19f70cc1bcfc3bf850feMD5520.500.12585/9226oai:repositorio.utb.edu.co:20.500.12585/92262020-10-23 05:14:56.98Repositorio Institucional UTBrepositorioutb@utb.edu.co