Classifying incoming customer messages for an e-commerce site using supervised learning

Throughout the world, the provision of online goods and services has increased significantly over the last few years. We consider the case of Tango Discos, a small company in Colombia that sells entertainment products through an e-commerce website and receives customer messages through various chann...

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Autores:
Tipo de recurso:
Article of investigation
Fecha de publicación:
2022
Institución:
Universidad de Bogotá Jorge Tadeo Lozano
Repositorio:
Expeditio: repositorio UTadeo
Idioma:
eng
OAI Identifier:
oai:expeditiorepositorio.utadeo.edu.co:20.500.12010/27756
Acceso en línea:
http://hdl.handle.net/20.500.12010/27756
http://expeditio.utadeo.edu.co
Palabra clave:
E-Commerce
Comercio electrónico -- Tesis y disertaciones académicas
Comercio electrónico -- Medidas de seguridad -- Tesis y disertaciones académicas
Minería de datos -- Tesis y disertaciones académicas
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