Quality management and integrated total quality in spanish mining: results of an empirical research

This paper presents the results of an empirical study conducted in Spain among mining companies that hold ISO 9001 certification. The two aims of the study were: first, to think about the situation of quality management in Spanish mining, and secondly to discover if the certification of this systems...

Full description

Autores:
Escanciano, Carmen
Iglesias-Rodríguez, Francisco-Javier
Tipo de recurso:
Article of journal
Fecha de publicación:
2012
Institución:
Universidad Nacional de Colombia
Repositorio:
Universidad Nacional de Colombia
Idioma:
spa
OAI Identifier:
oai:repositorio.unal.edu.co:unal/31370
Acceso en línea:
https://repositorio.unal.edu.co/handle/unal/31370
http://bdigital.unal.edu.co/21448/
Palabra clave:
ISO 9001
ISO 14001
OHSAS 18001
integrated management system
TQM
integrated total quality
Rights
openAccess
License
Atribución-NoComercial 4.0 Internacional