Plan de mantenimiento preventivo post-venta para los productos distribuidos por la empresa Collision SCS haciendo uso de herramientas computacionales para el manejo de información
La realización de un plan de mantenimiento preventivo post-venta, como solución a los problemas de COLLISION S.C.S. una empresa dedicada a la importación y distribución de equipos y maquinaria especializada y enfocada hacia el mantenimiento automotriz. El estudio empieza con la recopilación de la in...
- Autores:
-
Rodriguez Angel, Maria Fernanda
Toloza Campos, Yeferson
- Tipo de recurso:
- http://purl.org/coar/version/c_b1a7d7d4d402bcce
- Fecha de publicación:
- 2016
- Institución:
- Universidad Industrial de Santander
- Repositorio:
- Repositorio UIS
- Idioma:
- spa
- OAI Identifier:
- oai:noesis.uis.edu.co:20.500.14071/34481
- Palabra clave:
- Mantenimiento
Información
Sistema.
The realization of an after sales preventive maintenance plan as a solution to the COLLISION´S problem. This company is dedicated to importation and distribution of equipment and specialized machinery
all focused on automotive maintenance sector. The investigation starts with the collection of all the details and historical information
after that it was applied a maintenance audit
which was composed by a complete survey answered by different collision´s employees
focused mainly on maintenance technicians
in order to identify the business areas with more failures. Then
it was performed an analysis of all collision´s customers list
it was found that SOFASA S.A. is the one with more quantity of equipment
after that could be determined a trend or behavior of machines failures. Later
a Pareto chart was done to all Sofasa equipment with the purpose of establish the most critical machines. Afterwards a codification was made in order to easily identify each customer with all their machines associated; this codification was created taking into account the 3 regions where Collision offers services. Due to the large quantity of information that Collision has to manage (each machine has a considerable number of independent parts) it was needed a complementary analysis that allowed to identify which of all the parts in the multiples cutting machines are the truly critical
in order to provide a better way to inventory management. It was used an information system named SAIM for Collision SCS data management.
- Rights
- License
- Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)