Caracterización del proceso de recolección de residuos sólidos con motocarros de la empresa de aseo de Bucaramanga EMAB en el sector del centro de la ciudad de Bucaramanga

Autores:

Diaz Quintero, Leonardo
Uribe Rodriguez, Fabian Camilo

Tipo de recurso:

http://purl.org/coar/version/c_b1a7d7d4d402bcce

Fecha de publicación:

2016

Institución:

Universidad Industrial de Santander

Repositorio:

Repositorio UIS

Idioma:

spa

Acceso en línea:: https://noesis.uis.edu.co/handle/20.500.14071/34715
https://noesis.uis.edu.co

Palabra clave:: Recolección Residuos
Caracterización Procesos
Capacidad Proceso
Transferencia Residuos.
In this work
the solid waste collection process in the Bucaramanga's city center is characterized by the analysis of primary information
in order to estimate statistically the main parameters from the process and keep record of administrative subprocesses. Based on this information
the process is organized in three phases: previous to the service phase composed by the human resource management
commercial management and users assignation
the service phase is divided in solid waste transport
collection and transfer and the after service phase includes documental management
customer management and vehicle preparation. Five critical aspects are analyzed: average weight of the bags used by customers
process capability analysis
transfer spots that are currently used to evacuate the vehicle
transfer duration and at last
routes duration; this aspects were defined along with the operational coordinator
responsible for the process. Finally
proposals are presented in order to improve the weaknesses and make the management easier for the solid waste collection process with motorcars. These proposals are: the selection of three transfer spots
a redesign according to national standards and the documental management with a JAVA app to support the management decisions.

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