Correlational Study of the Factors that Influence in the Recommendation and Loyalty of Patients of Aesthetic Medicine Medellín Colombia, 2014
ABSTRACT: Aesthetic procedures have gained high relevance within health services offer, becoming consolidated as an attractive market that requires assessment in order to improve its services and thus attracting and keeping its users. This research identified the factors that influence processes of...
- Autores:
-
Betancur Giraldo, Diana Marcela
Montoya Catañeda, Katerine
Tavera Mesías, Juan Fernando
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2017
- Institución:
- Universidad de Antioquia
- Repositorio:
- Repositorio UdeA
- Idioma:
- eng
- OAI Identifier:
- oai:bibliotecadigital.udea.edu.co:10495/17231
- Acceso en línea:
- http://hdl.handle.net/10495/17231
- Palabra clave:
- Satisfacción
Satisfaction
Lealtad
Loyalty
Relaciones Médico-Paciente
Physician-Patient Relations
Confianza
Trust
Salud
Health
Medicina estética
Valor percibido
http://vocabularies.unesco.org/thesaurus/concept238
- Rights
- openAccess
- License
- Atribución-NoComercial-SinDerivadas 2.5 Colombia