Behind the scenes of hospitality: Crafting memorable experiences as an intern in Hilton Cartagena
Through this paper I aim at describing my internships at the Front Desk Department of Hilton Cartagena. The Front Desk serves as the central hub where efficiency meets warmth, and seamless operations lay the foundation for unforgettable stays. This internship has provided me with a unique opportunit...
- Autores:
-
Rua Gámez, Stefany
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2023
- Institución:
- Universidad de Cartagena
- Repositorio:
- Repositorio Universidad de Cartagena
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.unicartagena.edu.co:11227/17169
- Acceso en línea:
- https://hdl.handle.net/11227/17169
http://dx.doi.org/10.57799/11227/12480
- Palabra clave:
- Visión del mundo de la industria hotelera
Perspectiva de condiciones laborales en el campo hotelero
Atención al cliente
- Rights
- openAccess
- License
- https://creativecommons.org/licenses/by-nc/4.0/