Hotel las Islas: Guest satisfaction with a tourist product service
Providing excellent quality standards has become one of the factors that determine the success of companies providing accommodation services (Falces et al., 1999). Experiences in hospitality and tourism services are the main product of the sector with impact and influence on its competitiveness. Sat...
- Autores:
-
Hidalgo Bertel, Yessica Isabel
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2022
- Institución:
- Universidad de Cartagena
- Repositorio:
- Repositorio Universidad de Cartagena
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.unicartagena.edu.co:11227/15907
- Acceso en línea:
- https://hdl.handle.net/11227/15907
http://dx.doi.org/10.57799/11227/9867
- Palabra clave:
- Hospitality
Guests
Products
Services
Experiences
- Rights
- openAccess
- License
- https://creativecommons.org/licenses/by-nc/4.0/