Relación entre clima organizacional y la dimensión comunicación de los funcionarios de la Dirección de Impuestos y Aduanas Nacionales de Buenaventura en el primer semestre 2024

The general objective of this research study was to analyze the type of relationship between the organizational climate and the communication dimension of the officials of the National Tax and Customs Directorate of Buenaventura. The methodology used consisted of a non-experimental, cross-sectional,...

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Autores:
Madeleyne Castro Zuñiga
Tipo de recurso:
http://purl.org/coar/resource_type/c_2df8fbb6
Fecha de publicación:
2024
Institución:
Universidad Antonio Nariño
Repositorio:
Repositorio UAN
Idioma:
spa
OAI Identifier:
oai:repositorio.uan.edu.co:123456789/9967
Acceso en línea:
https://repositorio.uan.edu.co/handle/123456789/9967
Palabra clave:
Correlación, Comunicación, Comunicación Asertiva, Comunicación Indirecta, No Asertividad, Clima Organizacional, IMCOC, EMA.
M2645
Correlation, Communication, Assertive Communication, Indirect Communication, Non-Assertiveness, Organizational Climate, IMCOC, EMA
Rights
openAccess
License
Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)
Description
Summary:The general objective of this research study was to analyze the type of relationship between the organizational climate and the communication dimension of the officials of the National Tax and Customs Directorate of Buenaventura. The methodology used consisted of a non-experimental, cross-sectional, quantitative design with a correlational scope. To respond to what was stated, the Multidimensional Assertiveness Scale (EMA) and the Instrument for Measuring Climate in Colombian Organizations (IMCOC) were applied, which had in the heading some questions that allowed the characterization to be carried out. These instruments were applied to thirty people belonging to the organization's work team. To analyze whether there was a relationship between these two variables, the Spearman correlation was used and it was possible to conclude that there is a null correlation between the variables.