Modelo de gestión del conocimiento para pymes, basado en el sistema de gestión de la calidad y la gestión documental

Some studies show that the knowledge that organizations need to improve their performance can be managed more effectively when articulated with quality management and document management. A model for knowledge management was developed applying a qualitative method, based on a literature review and t...

Full description

Autores:
Peña Guarín, Guillermo
Castro Rojas, Martha Lucía
Álvarez Álvarez, Maria Janeth
Tipo de recurso:
Fecha de publicación:
2020
Institución:
Universidad Santo Tomás
Repositorio:
Repositorio Institucional USTA
Idioma:
spa
OAI Identifier:
oai:repository.usta.edu.co:11634/42161
Acceso en línea:
https://revistas.usantotomas.edu.co/index.php/signos/article/view/5941
http://hdl.handle.net/11634/42161
Palabra clave:
Knowledge management
quality management
document management
ISO 9001
SME
Gestión del conocimiento
gestión de la calidad
gestión
Gestão do conhecimento
gestão da qualidade
gestão documental
ISO 9001
PME
Rights
License
http://purl.org/coar/access_right/c_abf2