Correspondencia entre la percepción del perfil de la cultura organizacional que tiene el personal administrativo y la que tienen los clientes externos de la Universidad del Quindío.
Trough the model of Cameron and Quinn (2006), the study of the perceptions of the cultural profile of the university administrative Quindío and have the same external client performed, finding a high correlation between both perceptions and a tendency to the type of hierarchy culture, which is descr...
- Autores:
-
Muriel Ospina, Laura Daniela
Sánchez Londoño, Sindy Carolina
Agredo Giraldo, Estefanía
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2014
- Institución:
- Universidad del Quindío
- Repositorio:
- Repositorio Universidad del Quindío
- Idioma:
- spa
- OAI Identifier:
- oai:bdigital.uniquindio.edu.co:001/1960
- Acceso en línea:
- https://bdigital.uniquindio.edu.co/handle/001/1960
- Palabra clave:
- Cultura
Organizacional
Personal
Administrativo
- Rights
- openAccess
- License
- Derechos Reservados - Universidad del Quindio, 2014
| Summary: | Trough the model of Cameron and Quinn (2006), the study of the perceptions of the cultural profile of the university administrative Quindío and have the same external client performed, finding a high correlation between both perceptions and a tendency to the type of hierarchy culture, which is described as a structured organization and a high degree of formalization, with the efficiency and control the most valued. This is considered appropriate to meet the specific requirements of the University, which are characterized by predictable without constant changes. Besides high correspondence involves proper projection of organizational culture, although it should pay attention to aspects of service dissatisfaction that may arise from characteristics of the type of culture Hierarchy. |
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