Six sigmas: Towards the Summit of quality.

Six sigmas is a new tool of quality management that is very used in Americaand Europe, that aims zero defects in operational and service process in organizations,using advanced tools of statistics and group leadershipIn this article, we evaluate its new methods, before colombian firms popularize thi...

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Autores:: José María Mendoza
José Jaime Mendoza

Tipo de recurso:

Fecha de publicación:: 2011

Institución:: Universidad del Norte

Repositorio:: Repositorio Uninorte

Idioma:: spa

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spelling	José María MendozaJosé Jaime MendozaColombia2013-08-31T23:15:12Z2013-08-31T23:15:12Z2011-12-09http://rcientificas.uninorte.edu.co/index.php/pensamiento/article/view/3585http://hdl.handle.net/10584/4843Six sigmas is a new tool of quality management that is very used in Americaand Europe, that aims zero defects in operational and service process in organizations,using advanced tools of statistics and group leadershipIn this article, we evaluate its new methods, before colombian firms popularize thistechnique, in order to avoid great mistakes in its applications. We analyze its strongestand weaknesses. We explore the competitive advantage that a company may reach ifit applies six sigmas correctly. Likewise, we study difficulties that may present in itsapplication. We also compare six sigmas with a former quality models: total qualitymanagement.Seis sigmas es una nueva técnica de gestión de la calidad que ha incursionadofuertemente en Norteamérica y Europa, cuya finalidad es alcanzarcero defectos en los procesos de producción y servicio de las organizacionesempleando herramientas avanzadas de estadísticas y liderazgo de grupo.En este artículo se evaluarán sus nuevos métodos, antes de que se pongade moda en el país, con el objetivo de tomar las precauciones debidas para suexitosa aplicación. Y analizarán las fortalezas y debilidades que presenta. Seexplora la ventaja competitiva que las empresas alcanzarían con una correctaimplantación de esta herramienta y las dificultades que suelen encontrar lasempresas. Igualmente, se hará una comparación con la anterior práctica decalidad, la gestión de calidad total.application/pdfspaRevista científica Pensamiento y GestiónRevista científica Pensamiento y Gestión; No 19: Jul-Dic 2005instname:Universidad del Nortereponame:Repositorio Digital de la Universidad del NorteSix sigmas: Towards the Summit of quality.Seis sigmas: Hacia la cumbre de la calidadarticlepublishedVersionhttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_6501http://purl.org/coar/access_right/c_abf210584/4843oai:172.16.14.36:10584/48432015-10-07 01:48:45.126Repositorio Digital de la Universidad del Nortemauribe@uninorte.edu.co
dc.title.none.fl_str_mv	Six sigmas: Towards the Summit of quality. Seis sigmas: Hacia la cumbre de la calidad
title	Six sigmas: Towards the Summit of quality.
spellingShingle	Six sigmas: Towards the Summit of quality.
title_short	Six sigmas: Towards the Summit of quality.
title_full	Six sigmas: Towards the Summit of quality.
title_fullStr	Six sigmas: Towards the Summit of quality.
title_full_unstemmed	Six sigmas: Towards the Summit of quality.
title_sort	Six sigmas: Towards the Summit of quality.
dc.creator.fl_str_mv	José María Mendoza José Jaime Mendoza
dc.contributor.author.none.fl_str_mv	José María Mendoza José Jaime Mendoza
description	Six sigmas is a new tool of quality management that is very used in Americaand Europe, that aims zero defects in operational and service process in organizations,using advanced tools of statistics and group leadershipIn this article, we evaluate its new methods, before colombian firms popularize thistechnique, in order to avoid great mistakes in its applications. We analyze its strongestand weaknesses. We explore the competitive advantage that a company may reach ifit applies six sigmas correctly. Likewise, we study difficulties that may present in itsapplication. We also compare six sigmas with a former quality models: total qualitymanagement.
publishDate	2011
dc.date.issued.none.fl_str_mv	2011-12-09
dc.date.accessioned.none.fl_str_mv	2013-08-31T23:15:12Z
dc.date.available.none.fl_str_mv	2013-08-31T23:15:12Z
dc.type.none.fl_str_mv	article
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dc.type.hasVersion.none.fl_str_mv	publishedVersion
dc.identifier.other.none.fl_str_mv	http://rcientificas.uninorte.edu.co/index.php/pensamiento/article/view/3585
dc.identifier.uri.none.fl_str_mv	http://hdl.handle.net/10584/4843
url	http://rcientificas.uninorte.edu.co/index.php/pensamiento/article/view/3585 http://hdl.handle.net/10584/4843
dc.language.iso.none.fl_str_mv	spa
language	spa
dc.relation.ispartof.none.fl_str_mv	Revista científica Pensamiento y Gestión; No 19: Jul-Dic 2005
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dc.coverage.spatial.none.fl_str_mv	Colombia
dc.publisher.none.fl_str_mv	Revista científica Pensamiento y Gestión
publisher.none.fl_str_mv	Revista científica Pensamiento y Gestión
dc.source.none.fl_str_mv	instname:Universidad del Norte reponame:Repositorio Digital de la Universidad del Norte
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Six sigmas: Towards the Summit of quality.

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