Improving the business processes management from the knowledge management

This paper proposes a model that integrates the knowledge management to the business processes management in order to improve the process performance. The proposal defines the knowledge management flow as an element that interacts with part workflows and provides rules and actions in the BPMN elemen...

Full description

Autores:
Tipo de recurso:
Fecha de publicación:
2016
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
eng
OAI Identifier:
oai:repository.udem.edu.co:11407/4314
Acceso en línea:
http://hdl.handle.net/11407/4314
Palabra clave:
Business Process Management
Integration BPM and KM
Knowledge Management
Knowledge Service
Unstructured Information Service
Workflow
Administrative data processing
Enterprise resource management
Information management
Information services
Integration
Management science
Business process management
Business workflows
Integration models
Knowledge service
Organizational actors
Process performance
State of the practice
Workflow
Knowledge management
Rights
License
http://purl.org/coar/access_right/c_16ec