Design and implementation of a balanced scorecard in a colombian company

This article presents the design and implementation of a Balanced Scorecard (BSC) in a medium-sized company in Colombia, providing synthetic indicators for objectives, perspectives and business strategies through key performance indicators (KPIs) and a hierarchical weighting method. The BSC combines...

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Autores:

Tipo de recurso:

Fecha de publicación:

2017

Institución:

Universidad de Medellín

Repositorio:

Repositorio UDEM

Idioma:

eng

OAI Identifier:

oai:repository.udem.edu.co:11407/4302

Acceso en línea:

http://hdl.handle.net/11407/4302

Palabra clave:

Balanced scorecard
Performance measurement
SMEs
Strategy

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License

http://purl.org/coar/access_right/c_16ec