Organizational happiness: mediation between employee valuation and productivity. A look at its management in the state sector

This paper addresses the issue of organizational happiness and its impact on the employee-productivity relationship. The goal of the research was to diagnose the state of the perception of organizational happiness of the administrative personnel of a public higher education institution Department of...

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Autores:
Tipo de recurso:
Fecha de publicación:
2019
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
spa
OAI Identifier:
oai:repository.udem.edu.co:11407/5407
Acceso en línea:
http://hdl.handle.net/11407/5407
https://doi.org/10.22395/angr.v17n33a10
Palabra clave:
Commitment
Innovation
Satisfaction
Teamwork
Organizational development
Productivity
University
Compromisso
Inovação
Satisfação
Trabalho Em Equipe
Desenvolvimento organizacional
Produtividade
Universidade
Compromiso
Innovación
Satisfacción
Trabajo en equipo
Desarrollo organizacional
Productividad
Universidad
Rights
License
http://creativecommons.org/licenses/by-nc/4.0
Description
Summary:This paper addresses the issue of organizational happiness and its impact on the employee-productivity relationship. The goal of the research was to diagnose the state of the perception of organizational happiness of the administrative personnel of a public higher education institution Department of Córdoba (Colombia), relying on four dimensions: Teamwork, satisfaction, commitment, and innovation. Through a qualitative-quantitative and exploratory research, a representative and random sample comprised by 297 administrative employees assigned to three offices located in the municipalities of Montería, Lorica and Berástegui, with a margin of error of 0.03%, was analyzed. The findings show the potential of the teamwork and commitment dimensions to the organization / function, and the need to strengthen job satisfaction and innovation as determining factors in individual expectations and experiences, interpersonal relationships, motivation, adaptability, diversity of methods, work well-being, and appropriation. It is concluded that the university –distinguished by being traditional and influential, with a complex structure, a number of employees that exceeds six hundred people, and subject to surveillance by the State– has made efforts in matters of work climate, but lacks institutional policies that measure organizational happiness as the gear for business development based on employee assessment and productivity.