Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]

Currently value creation is not an exclusive aspect of the company; the clients co-creator role has taken preponderance due to the contribution of co-creation models, which demonstrate its utility empirically but does not take into account value construction with a systemic approach. The present wor...

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Autores:
Tipo de recurso:
Fecha de publicación:
2014
Institución:
Universidad de Medellín
Repositorio:
Repositorio UDEM
Idioma:
spa
OAI Identifier:
oai:repository.udem.edu.co:11407/2308
Acceso en línea:
http://hdl.handle.net/11407/2308
Palabra clave:
cocreation
cocreation systemic archetypes
language philosophy
perceived value
speech acts
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restrictedAccess
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http://purl.org/coar/access_right/c_16ec
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oai_identifier_str oai:repository.udem.edu.co:11407/2308
network_acronym_str REPOUDEM2
network_name_str Repositorio UDEM
repository_id_str
spelling 2016-06-23T21:52:06Z2016-06-23T21:52:06Z2014978989984343121660727http://hdl.handle.net/11407/230810.1109/CISTI.2014.6876926Currently value creation is not an exclusive aspect of the company; the clients co-creator role has taken preponderance due to the contribution of co-creation models, which demonstrate its utility empirically but does not take into account value construction with a systemic approach. The present work proposes a co-creation model through systemic archetypes that allow the capture of value elements, which arise from the service use experiences. The register of attributes through software is used after the client́s expression of the attributes using a constructive dialogue for which a qualitative focus is adopted in order to find a socially constructed meaning, having as research central axis the interpretative phenomenological analysis. The results show that the methodology allows the value capture through the evaluative speech acts which belong to the language philosophy.spaIEEE Computer Societyhttp://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6876926Iberian Conference on Information Systems and Technologies, CISTI 2014, Article number 6876926ScopusSystemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]Conference Paperinfo:eu-repo/semantics/conferenceObjecthttp://purl.org/coar/resource_type/c_c94finfo:eu-repo/semantics/restrictedAccesshttp://purl.org/coar/access_right/c_16ecIngeniería, Universidad de Antioquia, Medellín, ColombiaIngeniería de Sistemas, Universidad de Medellín, Medellin, ColombiaAristizábal M.Urrego G.Pérez A.Echeverry J.González L.González M.cocreationcocreation systemic archetypeslanguage philosophyperceived valuespeech acts11407/2308oai:repository.udem.edu.co:11407/23082020-05-27 19:06:49.862Repositorio Institucional Universidad de Medellinrepositorio@udem.edu.co
dc.title.spa.fl_str_mv Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]
title Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]
spellingShingle Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]
cocreation
cocreation systemic archetypes
language philosophy
perceived value
speech acts
title_short Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]
title_full Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]
title_fullStr Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]
title_full_unstemmed Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]
title_sort Systemic archetypes for value co-creation based on collaborative cores: Case study at a telecommunication company [Arquetipos Sistémicos para la co-creación de valor con base en núcleos colaborativos: Un estudio de caso en una empresa de telecomunicaciones]
dc.contributor.affiliation.spa.fl_str_mv Ingeniería, Universidad de Antioquia, Medellín, Colombia
Ingeniería de Sistemas, Universidad de Medellín, Medellin, Colombia
dc.subject.keyword.eng.fl_str_mv cocreation
cocreation systemic archetypes
language philosophy
perceived value
speech acts
topic cocreation
cocreation systemic archetypes
language philosophy
perceived value
speech acts
description Currently value creation is not an exclusive aspect of the company; the clients co-creator role has taken preponderance due to the contribution of co-creation models, which demonstrate its utility empirically but does not take into account value construction with a systemic approach. The present work proposes a co-creation model through systemic archetypes that allow the capture of value elements, which arise from the service use experiences. The register of attributes through software is used after the client́s expression of the attributes using a constructive dialogue for which a qualitative focus is adopted in order to find a socially constructed meaning, having as research central axis the interpretative phenomenological analysis. The results show that the methodology allows the value capture through the evaluative speech acts which belong to the language philosophy.
publishDate 2014
dc.date.created.none.fl_str_mv 2014
dc.date.accessioned.none.fl_str_mv 2016-06-23T21:52:06Z
dc.date.available.none.fl_str_mv 2016-06-23T21:52:06Z
dc.type.eng.fl_str_mv Conference Paper
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_c94f
dc.type.driver.none.fl_str_mv info:eu-repo/semantics/conferenceObject
dc.identifier.isbn.none.fl_str_mv 9789899843431
dc.identifier.issn.none.fl_str_mv 21660727
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/11407/2308
dc.identifier.doi.none.fl_str_mv 10.1109/CISTI.2014.6876926
identifier_str_mv 9789899843431
21660727
10.1109/CISTI.2014.6876926
url http://hdl.handle.net/11407/2308
dc.language.iso.none.fl_str_mv spa
language spa
dc.relation.isversionof.spa.fl_str_mv http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6876926
dc.relation.ispartofen.eng.fl_str_mv Iberian Conference on Information Systems and Technologies, CISTI 2014, Article number 6876926
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_16ec
dc.rights.accessrights.none.fl_str_mv info:eu-repo/semantics/restrictedAccess
eu_rights_str_mv restrictedAccess
rights_invalid_str_mv http://purl.org/coar/access_right/c_16ec
dc.publisher.spa.fl_str_mv IEEE Computer Society
dc.source.spa.fl_str_mv Scopus
institution Universidad de Medellín
repository.name.fl_str_mv Repositorio Institucional Universidad de Medellin
repository.mail.fl_str_mv repositorio@udem.edu.co
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