A hybrid fuzzy multi-criteria decision-making model to evaluate the overall performance of public emergency departments: a case study

Performance evaluation is relevant for supporting managerial decisions related to the improvement of public emergency departments (EDs). As di®erent criteria from ED context and several alternatives need to be considered, selecting a suitable Multicriteria Decision-Making (MCDM) approach has become...

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Autores:
Ortiz Barrios, Miguel Angel
Alfaro-Saiz, Juan-Jose
Tipo de recurso:
http://purl.org/coar/resource_type/c_816b
Fecha de publicación:
2020
Institución:
Corporación Universidad de la Costa
Repositorio:
REDICUC - Repositorio CUC
Idioma:
eng
OAI Identifier:
oai:repositorio.cuc.edu.co:11323/7324
Acceso en línea:
https://hdl.handle.net/11323/7324
https://doi.org/10.1142/S0219622020500364
https://repositorio.cuc.edu.co/
Palabra clave:
Emergency departments
Fuzzy AHP
Fuzzy DEMATEL
TOPSIS
Performance evaluation
Rights
openAccess
License
CC0 1.0 Universal