University quality measurement model based on balanced scorecard

A Higher Education Institution (HEI) has the responsibility to track the processes through indicators that guarantee the measurement of the results in almost real time. This article presents the design of a management and quality model of the processes in a university, through the integration of a B...

Full description

Autores:

Obredor Baldovino, Thalía
combita, harold
Crissien Borrero, Tito José
De-La-Hoz-Franco, Emiro
Beltrán, Diego F.
Ruiz, Iván
Sanchez, Joaquin F.
COLLAZOS MORALES, CARLOS ANDRES

Tipo de recurso:

http://purl.org/coar/resource_type/c_816b

Fecha de publicación:

2019

Institución:

Corporación Universidad de la Costa

Repositorio:

REDICUC - Repositorio CUC

Idioma:

eng

OAI Identifier:

oai:repositorio.cuc.edu.co:11323/6093

Acceso en línea:

https://hdl.handle.net/11323/6093
https://repositorio.cuc.edu.co/

Palabra clave:

Quality measurement model
Higher education institution
Balance scorecard
Information system
Academic software
Decision making

Rights

openAccess

License

CC0 1.0 Universal