Reducing appointment lead-time in an outpatient department of gynecology and obstetrics through discrete-event simulation: A case study
Appointment lead-time is a critical variable in outpatient clinic services. In Gynecology and Obstetrics departments, longer appointment lead times are associated with lower patient satisfaction, the use of more complex healthcare services, development of long-term and severe complications and the i...
- Autores:
-
Ortiz Barrios, Miguel Angel
McClean, S. I.
Nugent, Chris D.
Castillo Zea, Anyeliz Yulieth
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2016
- Institución:
- Corporación Universidad de la Costa
- Repositorio:
- REDICUC - Repositorio CUC
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.cuc.edu.co:11323/1283
- Acceso en línea:
- http://hdl.handle.net/11323/1283
https://repositorio.cuc.edu.co/
- Palabra clave:
- Appointment lead-time
Discrete event simulation
Gynecology
Healthcare
Obstetrics
Outpatient department
- Rights
- openAccess
- License
- Atribución – No comercial – Compartir igual