Reducing appointment lead-time in an outpatient department of gynecology and obstetrics through discrete-event simulation: A case study

Appointment lead-time is a critical variable in outpatient clinic services. In Gynecology and Obstetrics departments, longer appointment lead times are associated with lower patient satisfaction, the use of more complex healthcare services, development of long-term and severe complications and the i...

Full description

Autores:

Ortiz Barrios, Miguel Angel
McClean, S. I.
Nugent, Chris D.
Castillo Zea, Anyeliz Yulieth

Tipo de recurso:

Article of journal

Fecha de publicación:

2016

Institución:

Corporación Universidad de la Costa

Repositorio:

REDICUC - Repositorio CUC

Idioma:

eng

OAI Identifier:

oai:repositorio.cuc.edu.co:11323/1283

Acceso en línea:

https://hdl.handle.net/11323/1283
https://repositorio.cuc.edu.co/

Palabra clave:

Appointment lead-time
Discrete event simulation
Gynecology
Healthcare
Obstetrics
Outpatient department

Rights

openAccess

License

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