El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar
Emotional marketing offers a new range of strategies that differ from traditional marketing. The traditional media we are familiar with has proven to be an outdated tool when it comes to communicating the attributes of something intangible, such as a service. For this reason, a study was conducted w...
- Autores:
-
Maury Ahumada, Melissa María
- Tipo de recurso:
- Fecha de publicación:
- 2024
- Institución:
- Corporación Universidad de la Costa
- Repositorio:
- REDICUC - Repositorio CUC
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.cuc.edu.co:11323/13848
- Acceso en línea:
- https://hdl.handle.net/11323/13848
https://repositorio.cuc.edu.co/
- Palabra clave:
- Emotional
Marketing
Purchase
Loyalty
Trust
Prestige
Emocional
Compra
Lealtad
Confianza
Prestigio
- Rights
- openAccess
- License
- Atribución-NoComercial-CompartirIgual 4.0 Internacional (CC BY-NC-SA 4.0)
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dc.title.spa.fl_str_mv |
El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar |
title |
El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar |
spellingShingle |
El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar Emotional Marketing Purchase Loyalty Trust Prestige Emocional Compra Lealtad Confianza Prestigio |
title_short |
El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar |
title_full |
El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar |
title_fullStr |
El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar |
title_full_unstemmed |
El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar |
title_sort |
El impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolar |
dc.creator.fl_str_mv |
Maury Ahumada, Melissa María |
dc.contributor.advisor.none.fl_str_mv |
Nunez Pozzo, Danielle |
dc.contributor.author.none.fl_str_mv |
Maury Ahumada, Melissa María |
dc.contributor.jury.none.fl_str_mv |
Barros Arrieta, David Picalua Parra, Vivian Payares Jimenez, Karen Maria |
dc.subject.proposal.eng.fl_str_mv |
Emotional Marketing Purchase Loyalty Trust Prestige |
topic |
Emotional Marketing Purchase Loyalty Trust Prestige Emocional Compra Lealtad Confianza Prestigio |
dc.subject.proposal.spa.fl_str_mv |
Emocional Compra Lealtad Confianza |
dc.subject.proposal.none.fl_str_mv |
Prestigio |
description |
Emotional marketing offers a new range of strategies that differ from traditional marketing. The traditional media we are familiar with has proven to be an outdated tool when it comes to communicating the attributes of something intangible, such as a service. For this reason, a study was conducted within a bilingual institution that offers an intangible service and strives to position itself in the top of heart and top of mind of parents who show interest in its service. The study exposed them to various emotional marketing strategies, providing a clear indicator of which variables or constructs within these strategies resonate the most in the minds and perceptions of consumers in order to make a purchasing decision. The general objective of this project is to analyze the relationship between exposure to emotional marketing strategies as an effective communicator of service attributes, leading to initial purchase and repurchase. This is done through the mediating variables of trust, prestige, identity, and loyalty. The methodology used was linear regression, based on the results of a survey regarding independent variables, applied to 250 parents exposed to emotional marketing strategies. For data analysis, SPSS software version 27 was used. The results and their coefficients pointed out that the variables with a significant effect on the dependent variable, the purchase decision, are trust and brand identity. This allows us to conclude that these two constructs are essential within emotional marketing strategies and that strengthening them is crucial for purchase decisions. Furthermore, the results suggest that other subgroups of variables may have a direct influence on the dependent variables, providing a new possibility for future studies |
publishDate |
2024 |
dc.date.accessioned.none.fl_str_mv |
2024-11-28T13:17:09Z |
dc.date.available.none.fl_str_mv |
2024-11-28T13:17:09Z |
dc.date.issued.none.fl_str_mv |
2024 |
dc.type.none.fl_str_mv |
Trabajo de grado - Maestría |
dc.type.content.none.fl_str_mv |
Text |
dc.type.driver.none.fl_str_mv |
info:eu-repo/semantics/masterThesis |
dc.type.redcol.none.fl_str_mv |
http://purl.org/redcol/resource_type/TM |
dc.type.version.none.fl_str_mv |
info:eu-repo/semantics/acceptedVersion |
status_str |
acceptedVersion |
dc.identifier.uri.none.fl_str_mv |
https://hdl.handle.net/11323/13848 |
dc.identifier.instname.none.fl_str_mv |
Corporación Universidad de la Costa |
dc.identifier.reponame.none.fl_str_mv |
REDICUC - Repositorio CUC |
dc.identifier.repourl.none.fl_str_mv |
https://repositorio.cuc.edu.co/ |
url |
https://hdl.handle.net/11323/13848 https://repositorio.cuc.edu.co/ |
identifier_str_mv |
Corporación Universidad de la Costa REDICUC - Repositorio CUC |
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spa |
language |
spa |
dc.relation.references.none.fl_str_mv |
Aaker, D. A (1991).Managing brand equity:Capitalizing on the value of a brand name. Free Press. Aaker, D. A. (1996). Building strong brands.Free Press. Aladwani, A. M., & Palvia, P. C. (2002).Developing and Validating an Instrument for Measuring User Perceived Web Quality. Information and Managemen Araya,S., & Araya, C.(2020). Armstrong, G., & Kotler, P. (2017).Marketing:An introduction (13th ed.). Pearson. Bagozzi, R., Warren, C., Batra, R., & Correia, M.(20199.Brand Coolness.Journal of marketing. Batra, R., & Holbrook, M. B. (1990).Developing a typology of affective responses to advertising. Psychology & Marketing Barwise, P., & Meehan,S. (2004). Simply better:Winning and keeping customers by delivering what matters most.Harvard Business Review Press. Bettman, J.R. (1979)An Information Processing Theory of Consumer Choice. Addison Wesley Berger, J. (2020). Catalysts: How to create and ignite a company-wide movement. Harvard Business Review Press. Bin, S. (2023).Social network emotional marketing influence model of consumers' purchase behavior.College of computer science and technology.Qingdao University. Boyd, d. m & Ellison, N. B. (2007).Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication Cachero, S.,& Vasquez, R. (2021).Building customer loyalty through e-shopping experiences: the mediating role of emotions.Journal of retailing and customer services. Camilleri,M., & Fillieri, R.(2023).Customer satisfaction and loyalty with online consumer reviews: factors affecting revisit intentions. International Journal of hospitality management. Cea D’Ancona, M. Á.(1998).Metodología cuantitativa:Estrategias y técnicas de investigación social. McGraw-Hill. Chaffey, D., & Smith, P.R. (2012).EMarketing Excellence. Routledge Dawson, S. (1988).An exploration of the store prestige hierarchy: Reification. Journal of Retailing, 64(1), 31-51. Duque Oliva, E.(2005). Revisión del concepto de calidad del servicio y sus modelos de medición. INNOVAR Revista Edell,J.,& Burle, M.(1987).The power of feelings in understanding advertising effects. Engel, J.,Blackwell, R., & Kollat, D.(1978).Consumer Behavior. Dryden Press. Fatmawati,M .,Achmad,F., & Zainul, A(2017).The effect of experiential marketing and its impact on customer loyalty. Russian Journal of Agricultural and Socio-Economic Sciences Field, A. (2018). Discovering Statistics Using IBM SPSS Statistics (5th ed.). SAGE Publications. Fornell, C.(1992). A national customer satisfaction barometer: The Swedish experience. Journal of Marketing. Ghaleb,S; & Fakhri, E.(2015).The impact of customer loyalty programs on customer retention. International journal of business and social science. Gilmore, A., & Rentschler, R.(2002)Changes in Museum Management: A Custodial or Marketing Emphasis Journal of Management Development Grisaffe, D. B., & Nguyen, H. P. (2011). Antecedents of emotional attachment to brands. Journal of Business Research Gross, J (1998).Modelo de regulación emocional. Gröngroos,C.(2007). Service management and marketing:Customer management in service competition.Wiley. Grönroos,C.(1994)From Marketing Mix to Relationship Marketing:Towards a Paradigm Shift in Marketing. Management Decision Goleman,D. (1995). Inteligencia Emocional.Kairos Henao,D., & Córdoba,A.(2007).Comportamiento del consumidor, una mirada sociológica. Entramado, vol. 3, núm. 2, Hartley, P., & Torres, L.(2016).The third time's a charm:proposing and validating an abbreviated brand love scale. Academy of marketing service Häubl,G., & Trifts,V.(2000).Consumer Decision Making in Online Shopping Environments:The Effects of Interactive Decision Aids.Marketing Science Hoyer, W. D., & MacInnis,D. J.(2014).Consumer behavior(6th ed.).Cengage Learning. Howard, J ., & Sneth,J. (1969).The theory of buyer behavior. Journal of the American Statistical Association. Jiang, Y., Sun, Y., & Tu, S. (2023).Economic implications of emotional marketing based on consumer loyalty of mobile phone brands:The sequential mediating roles of brand identity and brand trust. Journal of Business Research. Kanhemann, D.(2011).Thinking, fast and slow. Revista de comunicación. Kapferer, J. N.(1997).Strategic brand management:Creating and sustaining brand equity long term.Kogan Page. Kapferer, J. N.(2012).The new strategic brand management:Advanced insights and strategic thinking. Kogan Page. Kapferer, J. N. (2015).How luxury brands can grow yet remain rare. Journal of Brand Management, 22(9), 811-822. Keller, K. L. (1993).Conceptualizing,measuring,and managing customer-based brand equity.Journal of Marketing, 57(1), 1-22. Keller, K. L. (2012).Strategic brand management: Building, measuring, and managing brand equity. Pearson. Keller, K. L., & Swaminathan, V. (2019). Strategic brand management. Pearson. Keeney,R., & Raiffa H.(1993).Decision analysis with multiple conflicting objectives, preferences and value tradeoffs. Kotler,P. (2003). Dirección de marketing, principios esenciales. Pearson education Kotler,P. (2000). Dirección de mercadotecnia Octava Edición. Pearson. Kotler, P. (2011). Marketing management(14th ed.).Prentice Hall Kotler, P. (2015). Principios del marketing(15th ed.).Pearson. Kotler, P. (1967) Marketing Management:Analysis, Planning, and Control. Prentice-Hall Kotler,P., & Keller, K. (2006). Dirección de marketing duodécima edición. Pearson. Kotler, P. (2016). Marketing 4.0: Moving from traditional to digital.Wiley. Lane,K. (2012). Strategic brand management. Pearson Lehmann, D. R., Gupta, S., & Steckel, J. H. (1998).Marketing Research. Wiley. Lindstrom, M. (2008). Buyology: Truth and lies about why we buy. Crown Business. Liu, B., Moyle, B., Kralj,A., & Li,Y.(2006).Celebrity endorsement in tourism:Attention, emotional arousal and familiarity.Tourism Management. Lee, I., Nunes, P.,& Schnuck, O.(2013).Converting the non stop customer into a loyal customer. strategy and Leadership Levy, S., & Hino, H.(2015).Emotional Brand attachment: a factor in customer-bank relationships. International Journal of Bank Marketing Lovelock, C. (2011).Service marketing: People, technology, strategy (7th ed.). Pearson. Lovelock, C., & Wirtz, J. (2019).Services marketing: People, technology, strategy (8th ed.). Pearson. Lovelock, C., & Gummesson, E.(2004). Whither Services Marketing? In Search of a New Paradigm and Fresh Perspectives. Journal of Service Research Marc Gobé.(2001). Emotional branding: The new paradigm for connecting brands to people. Allworth Press. Mankiw, N.(2012). Principios de economía. McGraw Hill. Maxwell, J.(1997). Actitud de vencedor. Grupo Nelson Mehrabian, A., & Russell, J. A.(1974). An approach to environmental psychology. MIT Press. Monje,C.(2011).Metodología de la investigación cuantitativa y cualitativa.Universidad Surcolombiana Montoya, M. M., Massey, A. P., & Khatri,V. (2010).Connecting IT Services Operations to Services Marketing Practices. Journal of Management Information Systems Mora, C (2011).La calidad del servicio y la satisfacción del consumidor. REMark- Revista Brasileira de Marketing,São Paulo Muñiz,R., & Muñiz,V(2016).Marketing en el siglo XXI.Centro de estudios financieros O`Shaughnessy, J., & O`Shaughnessy, N.(2003).Persuasion in advertising. Routledge Papadopoulou, C .,Varsarsuyu, M., & Oghazi, P.(2023).Examining the relationships between brand authenticity, perceived value, and brand forgiveness: The role of cross-cultural happiness. Journal of business research. Pearson, C., & Mark, M.(2001).The Hero and the outlaw: building extraordinary brands through the power of archetypes. McGraw Hill. Plutchik, R.(2001).The nature of emotion: Definitions and proposals. Emotion, 1(3), 216-227. Pualinus,E.(2005).Marketing of financial services: a case study of selected merchant backs in Nigeria. Pakistan Economic and Social Review Richins, M.(1997). Measuring emotions in the consumer experience. Journal of consumer research Reichheld, F. F. (2003).The One Number You Need to Grow. Harvard Business Review. Rindfleisch,A., Arsel, Z., & Thomson,C.(2006).Emotional Branding and the Strategic Value of the Doppelgänger Brand Image. Journal of marketing Roberts, K. (2004). Lovemarks. Saatchi Rust,R., & Chung, T.(2006). Marketing models of service and relationship. Marketing Science Sampieri,R.,Fernandez,C., & Baptista,P.(2003).Metodología de la investigación Cuarta edición. McGraw Hill. Samsa,C.(2023).The mediating role of firm prestige in the relationship between perceived quality and behavior intention in customer cafeteria experience. Sunny State University. Schmitt, B. H.(2000).Experiential marketing:How to get customers to sense, feel, think, act, relate.Free Press. Schiffman,L; & Kanuk, L.(2010). Comportamiento del consumidor. Pearson. Schmitt, B. (2011). Experiential marketing. Simon & Schuster. Sharp, B. (2010).How brands grow:What marketers don’t know.Oxford University Press Smith, J.(2018).Marketing strategies in consumer behavior:Understanding AIDA. Pearson Solis,B.b (2015). X: The experience when business meets design. Wiley Solomon, M. R. (2018). Consumer behavior (10th ed.). Pearson Solomon,R.C ;Flores,F.(2003).Building trust in business,politics,relationships and life. Oxford University Press. Solomon, R.C. (2003).Not passion's slave: Emotions and choice.Oxford University Press. Thomson,M., Maccinis,D., & Park, C. (2005).The ties that bind:Strength of customers' emotional attachment to brands. Journal of consumer psychology. Veblen,T. (1899). Teoría de la clase ociosa. Alianza editorial, Madrid Vikaliana,R.,Panjaitan, R., Adam ,E.,& Fasa,M.(2021).Understanding customer loyalty in the smartphone market:The role of brand credibility and customer convenience.Estudios de economía. Wesley, S.,LeHew, M., & Woodside, A. G.(2006).Consumer decision-making styles and mall shopping behavior: Building theory using exploratory data analysis and the comparative method. Journal of Business Research Zaltman,G.(2003).How customers think: Essential insights into the mind of the market. Harvard Business School Press. Zeithaml,V.A.,& Gupta, S.(2006).Customer Metrics and their impact on financial performance.Marketing Science. Zeithaml, V. A.,Parasuraman, A., & Berry, L. L.(1988).SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12-40 |
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Barranquilla, Atlantico |
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Maestría en Gestión de Mercadeo |
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Atribución-NoComercial-CompartirIgual 4.0 Internacional (CC BY-NC-SA 4.0)https://creativecommons.org/licenses/by-nc-sa/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Nunez Pozzo, DanielleMaury Ahumada, Melissa MaríaBarros Arrieta, DavidPicalua Parra, VivianPayares Jimenez, Karen Maria2024-11-28T13:17:09Z2024-11-28T13:17:09Z2024https://hdl.handle.net/11323/13848Corporación Universidad de la CostaREDICUC - Repositorio CUChttps://repositorio.cuc.edu.co/Emotional marketing offers a new range of strategies that differ from traditional marketing. The traditional media we are familiar with has proven to be an outdated tool when it comes to communicating the attributes of something intangible, such as a service. For this reason, a study was conducted within a bilingual institution that offers an intangible service and strives to position itself in the top of heart and top of mind of parents who show interest in its service. The study exposed them to various emotional marketing strategies, providing a clear indicator of which variables or constructs within these strategies resonate the most in the minds and perceptions of consumers in order to make a purchasing decision. The general objective of this project is to analyze the relationship between exposure to emotional marketing strategies as an effective communicator of service attributes, leading to initial purchase and repurchase. This is done through the mediating variables of trust, prestige, identity, and loyalty. The methodology used was linear regression, based on the results of a survey regarding independent variables, applied to 250 parents exposed to emotional marketing strategies. For data analysis, SPSS software version 27 was used. The results and their coefficients pointed out that the variables with a significant effect on the dependent variable, the purchase decision, are trust and brand identity. This allows us to conclude that these two constructs are essential within emotional marketing strategies and that strengthening them is crucial for purchase decisions. Furthermore, the results suggest that other subgroups of variables may have a direct influence on the dependent variables, providing a new possibility for future studiesLos medios tradicionales que ya conocemos, resultan ser un instrumento obsoleto cuando se quiere comunicar los atributos de algo intangible, tal y como lo es un servicio. Por este motivo, se realiza un estudio dentro de una institución de duración media bilingüe, que ofrece un servicio intangible y que se esfuerza por ubicarse en el top of heart y top of mind de los padres de familia que muestran interés en su servicio, exponiendoles a varias estrategias de marketing emocional, lo cual nos deja con un claro indicador que tipo de variables o constructos dentro de las mismas estrategias son las que más resuenan en la mente y percepción de los consumidores para llegar a una decisión de compra. El objetivo general de este proyecto es analizar la relación entre la exposición a estrategias de marketing emocional como comunicador efectivo de los atributos de servicio, logrando la compra en primera instancia y la recompra. Esto por medio de las variables mediadoras de la confianza, el prestigio, la identidad y la lealtad. La metodología utilizada para este fin fue una regresión lineal, la cual se elabora teniendo en cuenta los resultados de una encuesta sobre las variables independientes, aplicada a 250 padres de familia expuestos a las estrategias de marketing emocional. Para lograr los resultados, para el análisis de los datos se utilizó el Software SPSS, versión 27. Los resultados y sus coeficientes apuntaron que las variables con un efecto significativo en la variable dependiente de decisión de compra son: la confianza y la identidad de marca. Esto permite concluir que estos dos constructos son elementales dentro de las estrategias de marketing emocional y que fortalecerlas es indispensable para una decisión de compra. Así mismo, los resultados sugieren que pueden existir otros subgrupos de variables que podrían tener una influencia directa en las variables dependientes, lo cual también nos deja con una nueva posibilidad para futuros estudios.Introducción 7 -- Capítulo I Problema de Investigación 8 -- Planteamiento del problema 8 -- Objetivo general 11 -- Objetivos específicos 11 -- Capítulo II 14 -- Fundamentación Teórica 14 -- Marketing emocional 18 -- Servicio y atributos del servicio 24 -- Consumidor y su decisión de compra 28 -- Lealtad del consumidor 38 -- Confianza, identidad y prestigio de marca 41 -- Marketing Emocional 45 -- Servicio 48 -- Decisión de compra 50 – Lealtad 52 -- Hipótesis 53 -- Capítulo III Metodología 56 -- Enfoque, alcance y diseño de la investigación 56 – Delimitación 57 -- Población objeto de estudio y muestreo 57 -- Modelo teórico y metodología de análisis 59 -- Modelo de regresión 60 -- Capítulo IV Resultados de la investigación 62 -- Descripción de los atributos del marketing emocional que buscan ser comunicados por medio de las estrategias empleadas por la institución. 62 -- Tabla 4 .1. Estadísticos Descriptivos 62 -- Tabla 4.2. Resumen del Modelo-MKTNG 65 -- Evaluar el impacto del prestigio de la marca en la relación entre la estrategia de marketing emocional y la decisión de compra 66 – Resumen 67 – Conclusiones 69 -- Recomendaciones y mejoras 71 -- Bibliografía 74 – Anexos 81Magíster en Gestión de MercadeoMaestría83 páginasapplication/pdfspaCorporación Universidad de la CostaCiencias EmpresarialesBarranquilla, AtlanticoMaestría en Gestión de MercadeoEl impacto del marketing emocional en la decisión de compra y lealtad en procesos de matrícula escolarTrabajo de grado - MaestríaTextinfo:eu-repo/semantics/masterThesishttp://purl.org/redcol/resource_type/TMinfo:eu-repo/semantics/acceptedVersionAaker, D. A (1991).Managing brand equity:Capitalizing on the value of a brand name. Free Press.Aaker, D. A. (1996). Building strong brands.Free Press.Aladwani, A. M., & Palvia, P. C. (2002).Developing and Validating an Instrument for Measuring User Perceived Web Quality. Information and ManagemenAraya,S., & Araya, C.(2020).Armstrong, G., & Kotler, P. (2017).Marketing:An introduction (13th ed.). Pearson.Bagozzi, R., Warren, C., Batra, R., & Correia, M.(20199.Brand Coolness.Journal of marketing.Batra, R., & Holbrook, M. B. (1990).Developing a typology of affective responses to advertising. Psychology & MarketingBarwise, P., & Meehan,S. (2004). Simply better:Winning and keeping customers by delivering what matters most.Harvard Business Review Press.Bettman, J.R. (1979)An Information Processing Theory of Consumer Choice. Addison WesleyBerger, J. (2020). Catalysts: How to create and ignite a company-wide movement. HarvardBusiness Review Press.Bin, S. (2023).Social network emotional marketing influence model of consumers' purchase behavior.College of computer science and technology.Qingdao University.Boyd, d. m & Ellison, N. B. (2007).Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated CommunicationCachero, S.,& Vasquez, R. (2021).Building customer loyalty through e-shopping experiences: the mediating role of emotions.Journal of retailing and customer services.Camilleri,M., & Fillieri, R.(2023).Customer satisfaction and loyalty with online consumer reviews: factors affecting revisit intentions. International Journal of hospitality management.Cea D’Ancona, M. Á.(1998).Metodología cuantitativa:Estrategias y técnicas de investigación social. McGraw-Hill.Chaffey, D., & Smith, P.R. (2012).EMarketing Excellence. RoutledgeDawson, S. (1988).An exploration of the store prestige hierarchy: Reification. Journal of Retailing, 64(1), 31-51.Duque Oliva, E.(2005). Revisión del concepto de calidad del servicio y sus modelos de medición. INNOVAR RevistaEdell,J.,& Burle, M.(1987).The power of feelings in understanding advertising effects.Engel, J.,Blackwell, R., & Kollat, D.(1978).Consumer Behavior. Dryden Press.Fatmawati,M .,Achmad,F., & Zainul, A(2017).The effect of experiential marketing and its impact on customer loyalty. Russian Journal of Agricultural and Socio-Economic SciencesField, A. (2018). Discovering Statistics Using IBM SPSS Statistics (5th ed.). SAGE Publications.Fornell, C.(1992). A national customer satisfaction barometer: The Swedish experience. Journal of Marketing.Ghaleb,S; & Fakhri, E.(2015).The impact of customer loyalty programs on customer retention. International journal of business and social science.Gilmore, A., & Rentschler, R.(2002)Changes in Museum Management: A Custodial or Marketing Emphasis Journal of Management DevelopmentGrisaffe, D. B., & Nguyen, H. P. (2011). Antecedents of emotional attachment to brands. Journal of Business ResearchGross, J (1998).Modelo de regulación emocional.Gröngroos,C.(2007). 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04:02:02.724https://creativecommons.org/licenses/by-nc-sa/4.0/open.accesshttps://repositorio.cuc.edu.coRepositorio de la Universidad de la Costa 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ara ejercer estos derechos sobre la Obra tal y como se indica a continuación:</p>
    <ol type="a">
      <li>Reproducir la Obra, incorporar la Obra en una o más Obras Colectivas, y reproducir la Obra incorporada en las Obras Colectivas.</li>
      <li>Distribuir copias o fonogramas de las Obras, exhibirlas públicamente, ejecutarlas públicamente y/o ponerlas a disposición pública, incluyéndolas como incorporadas en Obras Colectivas, según corresponda.</li>
      <li>Distribuir copias de las Obras Derivadas que se generen, exhibirlas públicamente, ejecutarlas públicamente y/o ponerlas a disposición pública.</li>
    </ol>
    <p>Los derechos mencionados anteriormente pueden ser ejercidos en todos los medios y formatos, actualmente conocidos o que se inventen en el futuro. Los derechos antes mencionados incluyen el derecho a realizar dichas modificaciones en la medida que sean técnicamente necesarias para ejercer los derechos en otro medio o formatos, pero de otra manera usted no está autorizado para realizar obras derivadas. Todos los derechos no otorgados expresamente por el Licenciante quedan por este medio reservados, incluyendo pero sin limitarse a aquellos que se mencionan en las secciones 4(d) y 4(e).</p>
  </li>
  <br/>
  <li>
    Restricciones.
    <p>La licencia otorgada en la anterior Sección 3 está expresamente sujeta y limitada por las siguientes restricciones:</p>
    <ol type="a">
      <li>Usted puede distribuir, exhibir públicamente, ejecutar públicamente, o poner a disposición pública la Obra sólo bajo las condiciones de esta Licencia, y Usted debe incluir una copia de esta licencia o del Identificador Universal de Recursos de la misma con cada copia de la Obra que distribuya, exhiba públicamente, ejecute públicamente o ponga a disposición pública. No es posible ofrecer o imponer ninguna condición sobre la Obra que altere o limite las condiciones de esta Licencia o el ejercicio de los derechos de los destinatarios otorgados en este documento. No es posible sublicenciar la Obra. Usted debe mantener intactos todos los avisos que hagan referencia a esta Licencia y a la cláusula de limitación de garantías. Usted no puede distribuir, exhibir públicamente, ejecutar públicamente, o poner a disposición pública la Obra con alguna medida tecnológica que controle el acceso o la utilización de ella de una forma que sea inconsistente con las condiciones de esta Licencia. Lo anterior se aplica a la Obra incorporada a una Obra Colectiva, pero esto no exige que la Obra Colectiva aparte de la obra misma quede sujeta a las condiciones de esta Licencia. Si Usted crea una Obra Colectiva, previo aviso de cualquier Licenciante debe, en la medida de lo posible, eliminar de la Obra Colectiva cualquier referencia a dicho Licenciante o al Autor Original, según lo solicitado por el Licenciante y conforme lo exige la cláusula 4(c).</li>
      <li>Usted no puede ejercer ninguno de los derechos que le han sido otorgados en la Sección 3 precedente de modo que estén principalmente destinados o directamente dirigidos a conseguir un provecho comercial o una compensación monetaria privada. El intercambio de la Obra por otras obras protegidas por derechos de autor, ya sea a través de un sistema para compartir archivos digitales (digital file-sharing) o de cualquier otra manera no será considerado como estar destinado principalmente o dirigido directamente a conseguir un provecho comercial o una compensación monetaria privada, siempre que no se realice un pago mediante una compensación monetaria en relación con el intercambio de obras protegidas por el derecho de autor.</li>
      <li>Si usted distribuye, exhibe públicamente, ejecuta públicamente o ejecuta públicamente en forma digital la Obra o cualquier Obra Derivada u Obra Colectiva, Usted debe mantener intacta toda la información de derecho de autor de la Obra y proporcionar, de forma razonable según el medio o manera que Usted esté utilizando: (i) el nombre del Autor Original si está provisto (o seudónimo, si fuere aplicable), y/o (ii) el nombre de la parte o las partes que el Autor Original y/o el Licenciante hubieren designado para la atribución (v.g., un instituto patrocinador, editorial, publicación) en la información de los derechos de autor del Licenciante, términos de servicios o de otras formas razonables; el título de la Obra si está provisto; en la medida de lo razonablemente factible y, si está provisto, el Identificador Uniforme de Recursos (Uniform Resource Identifier) que el Licenciante especifica para ser asociado con la Obra, salvo que tal URI no se refiera a la nota sobre los derechos de autor o a la información sobre el licenciamiento de la Obra; y en el caso de una Obra Derivada, atribuir el crédito identificando el uso de la Obra en la Obra Derivada (v.g., "Traducción Francesa de la Obra del Autor Original," o "Guión Cinematográfico basado en la Obra original del Autor Original"). Tal crédito puede ser implementado de cualquier forma razonable; en el caso, sin embargo, de Obras Derivadas u Obras Colectivas, tal crédito aparecerá, como mínimo, donde aparece el crédito de cualquier otro autor comparable y de una manera, al menos, tan destacada como el crédito de otro autor comparable.</li>
      <li>
        Para evitar toda confusión, el Licenciante aclara que, cuando la obra es una composición musical:
        <ol type="i">
          <li>Regalías por interpretación y ejecución bajo licencias generales. El Licenciante se reserva el derecho exclusivo de autorizar la ejecución pública o la ejecución pública digital de la obra y de recolectar, sea individualmente o a través de una sociedad de gestión colectiva de derechos de autor y derechos conexos (por ejemplo, SAYCO), las regalías por la ejecución pública o por la ejecución pública digital de la obra (por ejemplo Webcast) licenciada bajo licencias generales, si la interpretación o ejecución de la obra está primordialmente orientada por o dirigida a la obtención de una ventaja comercial o una compensación monetaria privada.</li>
          <li>Regalías por Fonogramas. El Licenciante se reserva el derecho exclusivo de recolectar, individualmente o a través de una sociedad de gestión colectiva de derechos de autor y derechos conexos (por ejemplo, los consagrados por la SAYCO), una agencia de derechos musicales o algún agente designado, las regalías por cualquier fonograma que Usted cree a partir de la obra (“versión cover”) y distribuya, en los términos del régimen de derechos de autor, si la creación o distribución de esa versión cover está primordialmente destinada o dirigida a obtener una ventaja comercial o una compensación monetaria privada.</li>
        </ol>
      </li>
      <li>Gestión de Derechos de Autor sobre Interpretaciones y Ejecuciones Digitales (WebCasting). Para evitar toda confusión, el Licenciante aclara que, cuando la obra sea un fonograma, el Licenciante se reserva el derecho exclusivo de autorizar la ejecución pública digital de la obra (por ejemplo, webcast) y de recolectar, individualmente o a través de una sociedad de gestión colectiva de derechos de autor y derechos conexos (por ejemplo, ACINPRO), las regalías por la ejecución pública digital de la obra (por ejemplo, webcast), sujeta a las disposiciones aplicables del régimen de Derecho de Autor, si esta ejecución pública digital está primordialmente dirigida a obtener una ventaja comercial o una compensación monetaria privada.</li>
    </ol>
  </li>
  <br/>
  <li>
    Representaciones, Garantías y Limitaciones de Responsabilidad.
    <p>A MENOS QUE LAS PARTES LO ACORDARAN DE OTRA FORMA POR ESCRITO, EL LICENCIANTE OFRECE LA OBRA (EN EL ESTADO EN EL QUE SE ENCUENTRA) “TAL CUAL”, SIN BRINDAR GARANTÍAS DE CLASE ALGUNA RESPECTO DE LA OBRA, YA SEA EXPRESA, IMPLÍCITA, LEGAL O CUALQUIERA OTRA, INCLUYENDO, SIN LIMITARSE A ELLAS, GARANTÍAS DE TITULARIDAD, COMERCIABILIDAD, ADAPTABILIDAD O ADECUACIÓN A PROPÓSITO DETERMINADO, AUSENCIA DE INFRACCIÓN, DE AUSENCIA DE DEFECTOS LATENTES O DE OTRO TIPO, O LA PRESENCIA O AUSENCIA DE ERRORES, SEAN O NO DESCUBRIBLES (PUEDAN O NO SER ESTOS DESCUBIERTOS). ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE GARANTÍAS IMPLÍCITAS, EN CUYO CASO ESTA EXCLUSIÓN PUEDE NO APLICARSE A USTED.</p>
  </li>
  <br/>
  <li>
    Limitación de responsabilidad.
    <p>A MENOS QUE LO EXIJA EXPRESAMENTE LA LEY APLICABLE, EL LICENCIANTE NO SERÁ RESPONSABLE ANTE USTED POR DAÑO ALGUNO, SEA POR RESPONSABILIDAD EXTRACONTRACTUAL, PRECONTRACTUAL O CONTRACTUAL, OBJETIVA O SUBJETIVA, SE TRATE DE DAÑOS MORALES O PATRIMONIALES, DIRECTOS O INDIRECTOS, PREVISTOS O IMPREVISTOS PRODUCIDOS POR EL USO DE ESTA LICENCIA O DE LA OBRA, AUN CUANDO EL LICENCIANTE HAYA SIDO ADVERTIDO DE LA POSIBILIDAD DE DICHOS DAÑOS. ALGUNAS LEYES NO PERMITEN LA EXCLUSIÓN DE CIERTA RESPONSABILIDAD, EN CUYO CASO ESTA EXCLUSIÓN PUEDE NO APLICARSE A USTED.</p>
  </li>
  <br/>
  <li>
    Término.
    <ol type="a">
      <li>Esta Licencia y los derechos otorgados en virtud de ella terminarán automáticamente si Usted infringe alguna condición establecida en ella. Sin embargo, los individuos o entidades que han recibido Obras Derivadas o Colectivas de Usted de conformidad con esta Licencia, no verán terminadas sus licencias, siempre que estos individuos o entidades sigan cumpliendo íntegramente las condiciones de estas licencias. Las Secciones 1, 2, 5, 6, 7, y 8 subsistirán a cualquier terminación de esta Licencia.</li>
      <li>Sujeta a las condiciones y términos anteriores, la licencia otorgada aquí es perpetua (durante el período de vigencia de los derechos de autor de la obra). No obstante lo anterior, el Licenciante se reserva el derecho a publicar y/o estrenar la Obra bajo condiciones de licencia diferentes o a dejar de distribuirla en los términos de esta Licencia en cualquier momento; en el entendido, sin embargo, que esa elección no servirá para revocar esta licencia o que deba ser otorgada , bajo los términos de esta licencia), y esta licencia continuará en pleno vigor y efecto a menos que sea terminada como se expresa atrás. La Licencia revocada continuará siendo plenamente vigente y efectiva si no se le da término en las condiciones indicadas anteriormente.</li>
    </ol>
  </li>
  <br/>
  <li>
    Varios.
    <ol type="a">
      <li>Cada vez que Usted distribuya o ponga a disposición pública la Obra o una Obra Colectiva, el Licenciante ofrecerá al destinatario una licencia en los mismos términos y condiciones que la licencia otorgada a Usted bajo esta Licencia.</li>
      <li>Si alguna disposición de esta Licencia resulta invalidada o no exigible, según la legislación vigente, esto no afectará ni la validez ni la aplicabilidad del resto de condiciones de esta Licencia y, sin acción adicional por parte de los sujetos de este acuerdo, aquélla se entenderá reformada lo mínimo necesario para hacer que dicha disposición sea válida y exigible.</li>
      <li>Ningún término o disposición de esta Licencia se estimará renunciada y ninguna violación de ella será consentida a menos que esa renuncia o consentimiento sea otorgado por escrito y firmado por la parte que renuncie o consienta.</li>
      <li>Esta Licencia refleja el acuerdo pleno entre las partes respecto a la Obra aquí licenciada. No hay arreglos, acuerdos o declaraciones respecto a la Obra que no estén especificados en este documento. El Licenciante no se verá limitado por ninguna disposición adicional que pueda surgir en alguna comunicación emanada de Usted. Esta Licencia no puede ser modificada sin el consentimiento mutuo por escrito del Licenciante y Usted.</li>
    </ol>
  </li>
  <br/>
</ol>
 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