Medidas de intervención basados en la NTP - método rosa para mejorar las condiciones ergonómicas de los teleoperadores de un call center en Barranquilla

This degree work is an investigation that deals with the study of the job and work environment of a furniture company in the city of Barranquilla in its call center area, in order to propose improvements for their well-being, health and productivity. A field study was carried out by means of visits...