Recommendation of an integrated index for the quality of educational services using multivariate statistics
In this work, the analysis of the surveys was carried out through a factorial analysis, which facilitates the evaluation of the validity of the selected construct for the case under study, as well as evaluating the quality of the service for each factor, with a view to determining the level of quali...
- Autores:
-
Pineda Lezama, Omar Bonerge
Gomez Dorta, Rafael Luciano
Varela Izquierdo, Noel
silva d, jesus g
Kamatkar, Sadhana J.
- Tipo de recurso:
- http://purl.org/coar/resource_type/c_816b
- Fecha de publicación:
- 2019
- Institución:
- Corporación Universidad de la Costa
- Repositorio:
- REDICUC - Repositorio CUC
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.cuc.edu.co:11323/5414
- Acceso en línea:
- https://hdl.handle.net/11323/5414
https://repositorio.cuc.edu.co/
- Palabra clave:
- Quality of educational services
Multivariate statistics
Evaluation of customer
- Rights
- openAccess
- License
- CC0 1.0 Universal