Economic losses reduction through the implementation of statistical process control: case study in the process of medical accounts in a technology company
Statistical process control (SPC) is one of the most important tools for process continuous improvement. Its usefulness lies on the fact that it helps in the identification of causes of variation in the process. This allows the decision maker to take the corresponding actions in such a way that the...
- Autores:
-
Neira Rodado, Dionicio
Royert, Geraldin
Borrero López, luz Adriana
Velásquez Rodríguez, Javier
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2019
- Institución:
- Corporación Universidad de la Costa
- Repositorio:
- REDICUC - Repositorio CUC
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.cuc.edu.co:11323/6100
- Acceso en línea:
- https://hdl.handle.net/11323/6100
https://repositorio.cuc.edu.co/
- Palabra clave:
- Continuous improvement
Control charts
Quality cost
Statistical process control
- Rights
- openAccess
- License
- http://creativecommons.org/publicdomain/zero/1.0/