Reduction of average lead time in outpatient service of obstetrics through six sigma methodology
In hospital services, operations efficiency and healthcare quality are two critical factors since both define the financial sustainability of the hospitals as well as patient health, safety and satisfaction. For this reason, it is necessary to explore different strategies for the improvement of qual...
- Autores:
-
Ortiz Barrios, Miguel Angel
Felizzola Jiménez, Heriberto
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2015
- Institución:
- Corporación Universidad de la Costa
- Repositorio:
- REDICUC - Repositorio CUC
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.cuc.edu.co:11323/903
- Acceso en línea:
- http://hdl.handle.net/11323/903
https://doi.org/10.1007/978-3-319-26508-7_29
https://repositorio.cuc.edu.co/
- Palabra clave:
- Average lead time
Six sigma
Obstetric outpatient
Healthcare quality
- Rights
- openAccess
- License
- Atribución – No comercial – Compartir igual