Explaining Emotional Labor’s Relationships with Emotional Exhaustion and Life Satisfaction: Moderating Role of Perceived Autonomy
This study assessed the extent to which two kinds of emotional labor (surface and deep acting) can lead to emotional exhaustion, reducing one’s overall life satisfaction. Based on Self-Determination theory, the importance of perceived autonomy was also studied in relation to how it moderates the rel...
- Autores:
-
Gopalan, Neena; University of Central Missouri Department of Psychological Sciences
Culbertson, Satoris S.; Kansas State University Department of Psychology
Leiva, Pedro Ignacio; Facultad de Economía y Negocios; Universidad de Chile
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2012
- Institución:
- Pontificia Universidad Javeriana
- Repositorio:
- Repositorio Universidad Javeriana
- Idioma:
- spa
- OAI Identifier:
- oai:repository.javeriana.edu.co:10554/32565
- Acceso en línea:
- http://revistas.javeriana.edu.co/index.php/revPsycho/article/view/1870
http://hdl.handle.net/10554/32565
- Palabra clave:
- Labor emocional, exhaustividad emocional, satisfacción de vida, Estados Unidos.
Emotional Labor, Emotional Exhaustion, Life Satisfaction, United States.
- Rights
- openAccess
- License
- Atribución-NoComercial-SinDerivadas 4.0 Internacional