Diseño y elaboración de un proceso para aprovechar las lecciones aprendidas en la gerencia de tecnología de Colsubsidio, tomando como caso de estudio tres proyectos

The present degree work is developed taking into account the stages that make up the research. Taking into account the needs of graduate work qualitative research was developed, which is associated with the description of the process of lessons learned that seeks to characterize facts and processes...