Exploring the relationship between service quality of technology transfer offices and researchers’ patenting activity

This article examines how the perceived quality of the service provided by technology transfer offices influences researchers’ likelihood to patent their research results. A novel three-dimensional model is proposed aiming at analyzing the combined effect of service quality perceptions—service relia...

Full description

Autores:

Olaya Escobar, Erika Sofía
Jasmina Berbegal, Mirabent
Alegre, Inés

Tipo de recurso:

Article of investigation

Fecha de publicación:

2020

Institución:

Escuela Colombiana de Ingeniería Julio Garavito

Repositorio:

Repositorio Institucional ECI

Idioma:

eng

OAI Identifier:

oai:repositorio.escuelaing.edu.co:001/1408

Acceso en línea:

https://repositorio.escuelaing.edu.co/handle/001/1408
https://doi.org/10.1016/j.techfore.2020.120097

Palabra clave:

Transferencia de tecnología
Tecnología
Servicio al cliente
Technology transfer
Technology Transfer Office
Qualitative benchmarking
Quality of servicePatents
Transferencia tecnológica
Oficina de transferencia de tecnología
Análisis comparativo cualitativo
Calidad de servicio Patentes

Rights

closedAccess

License

http://purl.org/coar/access_right/c_14cb