The determinants of two-dimensional service quality in the drinking water sector - Evidence from Colombia

Quality of drinking water service is considered in two dimensions: Tangibles (measured by sediment, taste, smell, and color) and reliability (measured by service continuity). Using a large and unique household-level dataset, we study important factors that are related to these dimensions in the Colo...

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Autores:

Tipo de recurso:

Fecha de publicación:

2016

Institución:

Universidad del Rosario

Repositorio:

Repositorio EdocUR - U. Rosario

Idioma:

eng

OAI Identifier:

oai:repository.urosario.edu.co:10336/23485

Acceso en línea:

https://doi.org/10.2166/wp.2016.123
https://repository.urosario.edu.co/handle/10336/23485

Palabra clave:

Colombia
Community provider
Consumption subsidy
Drinking water
Service quality
Tangibles

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