Measuring the Performance of Maintenance Service Outsourcing

The aims of this paper are (1) to identify the characteristics of maintenance service providers that directly impact maintenance service quality, using 18 independent covariables; (2) to quantify the change in risk these covariables present to service quality, measured in terms of equipment turnarou...

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Autores:

Tipo de recurso:

Fecha de publicación:

2013

Institución:

Universidad del Rosario

Repositorio:

Repositorio EdocUR - U. Rosario

Idioma:

eng

OAI Identifier:

oai:repository.urosario.edu.co:10336/23553

Acceso en línea:

https://doi.org/10.2345/0899-8205-47.6.524
https://repository.urosario.edu.co/handle/10336/23553

Palabra clave:

Clinical engineering
Independent variables
Maintenance services
Outsourced services
Positive correlations
Research objectives
Survival analysis
Technological complexity
Biomedical engineering
Equipment
Hospitals
Quality of service
Risk assessment
Turnaround time
Maintenance
Article
Equipment maintenance
Financial management
Health care quality
Hospital administrator
Hospital policy
Hospital service
Human
Medical device
Performance
Risk assessment
Training
Turnaround time
Biomedical engineering
Clinical engineering
Outsourced services
Survival analysis
hospital
Maintenance and engineering

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Abierto (Texto Completo)