Knowledge and organizational performance in franchised restaurants in Colombia
Purpose: The aim of this study is to analyze the importance of knowledge in reaching organizational objectives (long-term organizational goals) and in constructing competitive advantage (value-added) and identifying the impact of this knowledge on organizational performance of franchised restaurants...
- Autores:
- Tipo de recurso:
- Fecha de publicación:
- 2020
- Institución:
- Universidad del Rosario
- Repositorio:
- Repositorio EdocUR - U. Rosario
- Idioma:
- eng
- OAI Identifier:
- oai:repository.urosario.edu.co:10336/24346
- Acceso en línea:
- https://doi.org/10.1108/IJOEM-04-2019-0322
https://repository.urosario.edu.co/handle/10336/24346
- Palabra clave:
- Competitive advantage
Emerging markets
Franchise
Knowledge
Multiple correspondence analysis
Organizational performance
Resource-based view
Restaurant franchise
- Rights
- License
- Abierto (Texto Completo)
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oai:repository.urosario.edu.co:10336/24346 |
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Repositorio EdocUR - U. Rosario |
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f3b53e7b-7f4d-46be-86fc-5d5cab406d4d-1d58158e9-18b2-4e2a-a139-74f49da1a391-14fd5e1f9-1f42-493b-9c60-3cfb4de92ac6-14c749295-c407-4c87-9b1c-0cc091c8306c-12020-05-26T00:11:57Z2020-05-26T00:11:57Z2020Purpose: The aim of this study is to analyze the importance of knowledge in reaching organizational objectives (long-term organizational goals) and in constructing competitive advantage (value-added) and identifying the impact of this knowledge on organizational performance of franchised restaurants in an emerging market. Design/methodology/approach: Likert-scale surveys were applied to 50 managers representing 80% of the franchised restaurant business in Bogotá, Colombia. Data processing was performed through descriptive statistics, multiple correspondences analysis (MCA) and logit regression (LR). Findings: Results indicate that 1) of the set of factors that contribute to the achievement of franchise objectives, personnel motivation and continuous environmental scanning are the most important; 2) the primary sources of knowledge for construction of competitive advantage are clients and providers; and 3) the most significant impact of knowledge occurs in human resource and organizational development and in increased earnings. Practical implications: The study provides evidence of the role and the impact of knowledge in the performance of franchised restaurants and thereby contributes to academic analysis and managerial decision-making. Originality: This study provides aggregated and disaggregated analysis of empirical data on the role of knowledge in franchised restaurants, a sector with limited extant research in the context of emerging markets. © 2020, Emerald Publishing Limited.application/pdfhttps://doi.org/10.1108/IJOEM-04-2019-032217468817https://repository.urosario.edu.co/handle/10336/24346engEmerald Group Publishing Ltd.International Journal of Emerging MarketsInternational Journal of Emerging Markets, ISSN:17468817,(2020)https://www.scopus.com/inward/record.uri?eid=2-s2.0-85083044662&doi=10.1108%2fIJOEM-04-2019-0322&partnerID=40&md5=ea630be3469be1aebb86a6485898b01fAbierto (Texto Completo)http://purl.org/coar/access_right/c_abf2instname:Universidad del Rosarioreponame:Repositorio Institucional EdocURCompetitive advantageEmerging marketsFranchiseKnowledgeMultiple correspondence analysisOrganizational performanceResource-based viewRestaurant franchiseKnowledge and organizational performance in franchised restaurants in ColombiaarticleArtículohttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_6501Bernal C.-A.Amaya N.Gaviria-Peñaranda A.Zwerg-Villegas A.M.10336/24346oai:repository.urosario.edu.co:10336/243462022-05-02 07:37:21.762786https://repository.urosario.edu.coRepositorio institucional EdocURedocur@urosario.edu.co |
dc.title.spa.fl_str_mv |
Knowledge and organizational performance in franchised restaurants in Colombia |
title |
Knowledge and organizational performance in franchised restaurants in Colombia |
spellingShingle |
Knowledge and organizational performance in franchised restaurants in Colombia Competitive advantage Emerging markets Franchise Knowledge Multiple correspondence analysis Organizational performance Resource-based view Restaurant franchise |
title_short |
Knowledge and organizational performance in franchised restaurants in Colombia |
title_full |
Knowledge and organizational performance in franchised restaurants in Colombia |
title_fullStr |
Knowledge and organizational performance in franchised restaurants in Colombia |
title_full_unstemmed |
Knowledge and organizational performance in franchised restaurants in Colombia |
title_sort |
Knowledge and organizational performance in franchised restaurants in Colombia |
dc.subject.keyword.spa.fl_str_mv |
Competitive advantage Emerging markets Franchise Knowledge Multiple correspondence analysis Organizational performance Resource-based view Restaurant franchise |
topic |
Competitive advantage Emerging markets Franchise Knowledge Multiple correspondence analysis Organizational performance Resource-based view Restaurant franchise |
description |
Purpose: The aim of this study is to analyze the importance of knowledge in reaching organizational objectives (long-term organizational goals) and in constructing competitive advantage (value-added) and identifying the impact of this knowledge on organizational performance of franchised restaurants in an emerging market. Design/methodology/approach: Likert-scale surveys were applied to 50 managers representing 80% of the franchised restaurant business in Bogotá, Colombia. Data processing was performed through descriptive statistics, multiple correspondences analysis (MCA) and logit regression (LR). Findings: Results indicate that 1) of the set of factors that contribute to the achievement of franchise objectives, personnel motivation and continuous environmental scanning are the most important; 2) the primary sources of knowledge for construction of competitive advantage are clients and providers; and 3) the most significant impact of knowledge occurs in human resource and organizational development and in increased earnings. Practical implications: The study provides evidence of the role and the impact of knowledge in the performance of franchised restaurants and thereby contributes to academic analysis and managerial decision-making. Originality: This study provides aggregated and disaggregated analysis of empirical data on the role of knowledge in franchised restaurants, a sector with limited extant research in the context of emerging markets. © 2020, Emerald Publishing Limited. |
publishDate |
2020 |
dc.date.accessioned.none.fl_str_mv |
2020-05-26T00:11:57Z |
dc.date.available.none.fl_str_mv |
2020-05-26T00:11:57Z |
dc.date.created.spa.fl_str_mv |
2020 |
dc.type.eng.fl_str_mv |
article |
dc.type.coarversion.fl_str_mv |
http://purl.org/coar/version/c_970fb48d4fbd8a85 |
dc.type.coar.fl_str_mv |
http://purl.org/coar/resource_type/c_6501 |
dc.type.spa.spa.fl_str_mv |
Artículo |
dc.identifier.doi.none.fl_str_mv |
https://doi.org/10.1108/IJOEM-04-2019-0322 |
dc.identifier.issn.none.fl_str_mv |
17468817 |
dc.identifier.uri.none.fl_str_mv |
https://repository.urosario.edu.co/handle/10336/24346 |
url |
https://doi.org/10.1108/IJOEM-04-2019-0322 https://repository.urosario.edu.co/handle/10336/24346 |
identifier_str_mv |
17468817 |
dc.language.iso.spa.fl_str_mv |
eng |
language |
eng |
dc.relation.citationTitle.none.fl_str_mv |
International Journal of Emerging Markets |
dc.relation.ispartof.spa.fl_str_mv |
International Journal of Emerging Markets, ISSN:17468817,(2020) |
dc.relation.uri.spa.fl_str_mv |
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85083044662&doi=10.1108%2fIJOEM-04-2019-0322&partnerID=40&md5=ea630be3469be1aebb86a6485898b01f |
dc.rights.coar.fl_str_mv |
http://purl.org/coar/access_right/c_abf2 |
dc.rights.acceso.spa.fl_str_mv |
Abierto (Texto Completo) |
rights_invalid_str_mv |
Abierto (Texto Completo) http://purl.org/coar/access_right/c_abf2 |
dc.format.mimetype.none.fl_str_mv |
application/pdf |
dc.publisher.spa.fl_str_mv |
Emerald Group Publishing Ltd. |
institution |
Universidad del Rosario |
dc.source.instname.spa.fl_str_mv |
instname:Universidad del Rosario |
dc.source.reponame.spa.fl_str_mv |
reponame:Repositorio Institucional EdocUR |
repository.name.fl_str_mv |
Repositorio institucional EdocUR |
repository.mail.fl_str_mv |
edocur@urosario.edu.co |
_version_ |
1814167630987132928 |