Satisfacción del cliente a los servicios crediticios ofertados por las cooperativas financieras del Tolima-Colombia
The credit services represent a multidimensional variable that influence the perception of value by the associates of the cooperative organizations. The main objective of this work is to establish the level of satisfaction of the associates of the financial cooperatives of the department of Tolima (...
- Autores:
-
Rubio Rodriguez, Gustavo adolfo
Flórez Guzmán M.H.
Rodríguez Barrero, Mario Samuel
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2023
- Institución:
- Universidad Cooperativa de Colombia
- Repositorio:
- Repositorio UCC
- Idioma:
- OAI Identifier:
- oai:repository.ucc.edu.co:20.500.12494/51003
- Acceso en línea:
- https://www.scopus.com/inward/record.uri?eid=2-s2.0-85070373200&partnerID=40&md5=83c79d87884ddeaa238969e2ec8183a0
https://hdl.handle.net/20.500.12494/51003
- Palabra clave:
- COLOMBIA
COOPERATIVE SECTOR
CREDIT PROVISION
EXPERIMENTAL DESIGN
FINANCIAL MARKET
FINANCIAL SERVICES
INTEREST RATE
QUANTITATIVE ANALYSIS
SERVICE SECTOR
STRATEGIC APPROACH
TOLIMA
- Rights
- openAccess
- License
- http://purl.org/coar/access_right/c_abf2