Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determ...
- Autores:
-
Gracia Rojas, Jeniffer Paola
Lara, Luisa Fernanda
Quintero, Pedro David
Santis Navarro, Angélica María
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2018
- Institución:
- Universidad Cooperativa de Colombia
- Repositorio:
- Repositorio UCC
- Idioma:
- OAI Identifier:
- oai:repository.ucc.edu.co:20.500.12494/15420
- Palabra clave:
- Sistemas Integrados de Gestión
Integral Management System
- Rights
- openAccess
- License
- Atribución
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Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia) |
| title |
Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia) |
| spellingShingle |
Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia) Sistemas Integrados de Gestión Integral Management System |
| title_short |
Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia) |
| title_full |
Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia) |
| title_fullStr |
Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia) |
| title_full_unstemmed |
Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia) |
| title_sort |
Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia) |
| dc.creator.fl_str_mv |
Gracia Rojas, Jeniffer Paola Lara, Luisa Fernanda Quintero, Pedro David Santis Navarro, Angélica María |
| dc.contributor.author.none.fl_str_mv |
Gracia Rojas, Jeniffer Paola Lara, Luisa Fernanda Quintero, Pedro David Santis Navarro, Angélica María |
| dc.subject.spa.fl_str_mv |
Sistemas Integrados de Gestión |
| topic |
Sistemas Integrados de Gestión Integral Management System |
| dc.subject.other.spa.fl_str_mv |
Integral Management System |
| description |
Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determined to increase environmental performance, applying Cleaner Production tools (CP) and the standard ISO 14001:2015. This will allow the growth of the company in the industrial sector, contributing to sustainable development. Designed solutions were based on the analysis and operational development, using qualitative, quantitative, and statistical methods, which were inputs for the documental design of the Management System, which pretends standardize processes and increases the effectiveness of business management. In the operational development phase, of quality management, the technical specifications of the products, process sheets and the control charts were built; in so far as an environmental performance, the main aspects and impacts of the company were analyzed, as well as the analysis of occupational risk and strategies for the sustainable management of natural resources, using matrices to assess environmental aspects and Ecobalances and life cycle analysis. |
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2018 |
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2018-09-10 |
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2019-12-05T17:19:06Z |
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2019-12-05T17:19:06Z |
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Artículo |
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9788895608648 |
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22839216 |
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https://doi.org/10.3303/CET1867094 |
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https://hdl.handle.net/20.500.12494/15420 |
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Gracia J., Lara L., Quintero P., Santis A., 2018, Formulation of Strategies for the Implementation of Integral Management System Based on ISO 9001:2015 and 14001:2015 in the Company Surtiapliques (Bogotá-Colombia), Chemical Engineering Transactions, 67, 559-564. |
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9788895608648 22839216 Gracia J., Lara L., Quintero P., Santis A., 2018, Formulation of Strategies for the Implementation of Integral Management System Based on ISO 9001:2015 and 14001:2015 in the Company Surtiapliques (Bogotá-Colombia), Chemical Engineering Transactions, 67, 559-564. |
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https://doi.org/10.3303/CET1867094 https://hdl.handle.net/20.500.12494/15420 |
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https://www.cetjournal.it/index.php/cet/article/view/CET1867094 |
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Chemical Engineering Transactions |
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Carmona C., Suárez E., Calvo M., Periañez C, 2016, Quality management Systems: A study in companies of southern Spain and northern Marroco, European Research on Management and Business Economics, http://dx.doi.org/10.1016/j.iedee.2015.10.001 Deming E., 1989, Calidad, productividad y competitividad: la salida de la crisis, Madrid, Ediciones Díaz de Santos. Fernandez G. R., 2006, Sistemas de Gestión de la Calidad, Ambiente y Prevención de Riesgos Laborales, Su Integración, Alicante, Club Universitario. Fresner S., Engelhardt, G., 2004, Experiences with integrated management systems for two small companies in Austria. Journal of Cleaner Production, 12, 623–631, <http://www.sciencedirect.com/science/article/pii/S0959652603001586> accessed 18.02.2017. Gutiérrez H., 2005, Calidad total y productividad, México D.F, Mc. Graw Hill,135-159. Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2015, Norma Técnica Colombiana NTC ISO 14001, Bogotá, ICONTEC. Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2015, Norma Técnica Colombiana NTC ISO 9001, Bogotá, ICONTEC. Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2002, Guía Técnica Colombiana GTCISO/TR 10013, Bogotá, ICONTEC. ISO Org., 2015, International Organization for Standardization Great things happen when the world agrees, <https://www.iso.org/the-iso-survey.html?certificate=ISO %209001&countrycode=CO#countrypick> accessed 25.03.2017. Motawa I. A., Anumba C. J., Lee S., Peña-Mora F., 2007, An integrated system for change management in construction, Automation in construction, 16,3, 368-377. Nunhes V.T., Motta F., de Oliveira O., 2016, Evolution of integrated management systems research on the Journal of Cleaner Production: Identification of contributions and gaps in the literature. Journal of Cleaner Production, 139, 1234–1244. <http://www.sciencedirect.com/science/article/pii/S0959652616313233> accessed 21.09.2017. Pardo M.C., 2012, Los Sistemas y las auditorías de Gestión Integral, Bogotá, Universidad de La Salle. Ríos G. R., (Ed), 2014, Seguimiento, Medición, Análisis y Mejora en los Sistemas de Gestión Enfoque bajo indicadores de gestión y Balanced Score Card, ICONTEC, Bogotá. Revista Dinero., 2016, Mipymes generan alrededor del 67 % del empleo en Colombia, <http://www.dinero.com/edicion-impresa/pymes/articulo/evolucion-y-situacion-actual-de-las-mipymes-encolombia/222395> accessed 13.06.2017. Shi H., Peng S. Z., Liu Y., Zhong P.,2008, Barriers to the implementation of cleaner production in Chinese SMEs: government, industry and expert stakeholders' perspectives, Journal of cleaner production, 16,7, 842-852. Van Hoof B., Monroy N., Saer A., 2008, Producción más Limpia Paradigma de gestión ambiental, Universidad de los Andes, Alfaomega, Bogotá. Valencia G., Ramos E., Meriño L., 2017, Energy planning for gas consumption reduction in a hot dip galvanizing plant. Chemical Engineering Transactions, 57, 697-702, DOI: 10.3303/CET1757117. |
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Universidad Cooperativa de Colombia, Facultad de Ingenierías, Ingeniería Industrial, Bogotá |
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Ingeniería Industrial |
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Gracia Rojas, Jeniffer PaolaLara, Luisa FernandaQuintero, Pedro DavidSantis Navarro, Angélica María672019-12-05T17:19:06Z2019-12-05T17:19:06Z2018-09-10978889560864822839216https://doi.org/10.3303/CET1867094https://hdl.handle.net/20.500.12494/15420Gracia J., Lara L., Quintero P., Santis A., 2018, Formulation of Strategies for the Implementation of Integral Management System Based on ISO 9001:2015 and 14001:2015 in the Company Surtiapliques (Bogotá-Colombia), Chemical Engineering Transactions, 67, 559-564.Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determined to increase environmental performance, applying Cleaner Production tools (CP) and the standard ISO 14001:2015. This will allow the growth of the company in the industrial sector, contributing to sustainable development. Designed solutions were based on the analysis and operational development, using qualitative, quantitative, and statistical methods, which were inputs for the documental design of the Management System, which pretends standardize processes and increases the effectiveness of business management. In the operational development phase, of quality management, the technical specifications of the products, process sheets and the control charts were built; in so far as an environmental performance, the main aspects and impacts of the company were analyzed, as well as the analysis of occupational risk and strategies for the sustainable management of natural resources, using matrices to assess environmental aspects and Ecobalances and life cycle analysis.https://scienti.colciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001392818http://orcid.org/0000-0002-2079-8422https://scienti.colciencias.gov.co/gruplac/jsp/visualiza/visualizagr.jsp?nro=00000000002960jeniffer.gracia@campusucc.edu.coluisaf.lara@campusucc.edu.copedro.quinterob@campusucc.edu.coangelica.santisn@campusucc.edu.co559-564Universidad Cooperativa de Colombia, Facultad de Ingenierías, Ingeniería Industrial, BogotáIngeniería IndustrialBogotáhttps://www.cetjournal.it/index.php/cet/article/view/CET1867094Chemical Engineering TransactionsCarmona C., Suárez E., Calvo M., Periañez C, 2016, Quality management Systems: A study in companies of southern Spain and northern Marroco, European Research on Management and Business Economics, http://dx.doi.org/10.1016/j.iedee.2015.10.001Deming E., 1989, Calidad, productividad y competitividad: la salida de la crisis, Madrid, Ediciones Díaz de Santos.Fernandez G. R., 2006, Sistemas de Gestión de la Calidad, Ambiente y Prevención de Riesgos Laborales, Su Integración, Alicante, Club Universitario.Fresner S., Engelhardt, G., 2004, Experiences with integrated management systems for two small companies in Austria. Journal of Cleaner Production, 12, 623–631, <http://www.sciencedirect.com/science/article/pii/S0959652603001586> accessed 18.02.2017.Gutiérrez H., 2005, Calidad total y productividad, México D.F, Mc. Graw Hill,135-159. Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2015, Norma Técnica Colombiana NTC ISO 14001, Bogotá, ICONTEC.Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2015, Norma Técnica Colombiana NTC ISO 9001, Bogotá, ICONTEC.Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2002, Guía Técnica Colombiana GTCISO/TR 10013, Bogotá, ICONTEC.ISO Org., 2015, International Organization for Standardization Great things happen when the world agrees, <https://www.iso.org/the-iso-survey.html?certificate=ISO %209001&countrycode=CO#countrypick> accessed 25.03.2017.Motawa I. A., Anumba C. J., Lee S., Peña-Mora F., 2007, An integrated system for change management in construction, Automation in construction, 16,3, 368-377.Nunhes V.T., Motta F., de Oliveira O., 2016, Evolution of integrated management systems research on the Journal of Cleaner Production: Identification of contributions and gaps in the literature. Journal of Cleaner Production, 139, 1234–1244. <http://www.sciencedirect.com/science/article/pii/S0959652616313233> accessed 21.09.2017.Pardo M.C., 2012, Los Sistemas y las auditorías de Gestión Integral, Bogotá, Universidad de La Salle.Ríos G. R., (Ed), 2014, Seguimiento, Medición, Análisis y Mejora en los Sistemas de Gestión Enfoque bajo indicadores de gestión y Balanced Score Card, ICONTEC, Bogotá.Revista Dinero., 2016, Mipymes generan alrededor del 67 % del empleo en Colombia, <http://www.dinero.com/edicion-impresa/pymes/articulo/evolucion-y-situacion-actual-de-las-mipymes-encolombia/222395> accessed 13.06.2017.Shi H., Peng S. Z., Liu Y., Zhong P.,2008, Barriers to the implementation of cleaner production in Chinese SMEs: government, industry and expert stakeholders' perspectives, Journal of cleaner production, 16,7, 842-852.Van Hoof B., Monroy N., Saer A., 2008, Producción más Limpia Paradigma de gestión ambiental, Universidad de los Andes, Alfaomega, Bogotá.Valencia G., Ramos E., Meriño L., 2017, Energy planning for gas consumption reduction in a hot dip galvanizing plant. 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