Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)

Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determ...

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Autores:
Gracia Rojas, Jeniffer Paola
Lara, Luisa Fernanda
Quintero, Pedro David
Santis Navarro, Angélica María
Tipo de recurso:
Article of journal
Fecha de publicación:
2018
Institución:
Universidad Cooperativa de Colombia
Repositorio:
Repositorio UCC
Idioma:
OAI Identifier:
oai:repository.ucc.edu.co:20.500.12494/15420
Acceso en línea:
https://doi.org/10.3303/CET1867094
https://hdl.handle.net/20.500.12494/15420
Palabra clave:
Sistemas Integrados de Gestión
Integral Management System
Rights
openAccess
License
Atribución
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dc.title.spa.fl_str_mv Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
title Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
spellingShingle Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
Sistemas Integrados de Gestión
Integral Management System
title_short Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
title_full Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
title_fullStr Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
title_full_unstemmed Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
title_sort Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
dc.creator.fl_str_mv Gracia Rojas, Jeniffer Paola
Lara, Luisa Fernanda
Quintero, Pedro David
Santis Navarro, Angélica María
dc.contributor.author.none.fl_str_mv Gracia Rojas, Jeniffer Paola
Lara, Luisa Fernanda
Quintero, Pedro David
Santis Navarro, Angélica María
dc.subject.spa.fl_str_mv Sistemas Integrados de Gestión
topic Sistemas Integrados de Gestión
Integral Management System
dc.subject.other.spa.fl_str_mv Integral Management System
description Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determined to increase environmental performance, applying Cleaner Production tools (CP) and the standard ISO 14001:2015. This will allow the growth of the company in the industrial sector, contributing to sustainable development. Designed solutions were based on the analysis and operational development, using qualitative, quantitative, and statistical methods, which were inputs for the documental design of the Management System, which pretends standardize processes and increases the effectiveness of business management. In the operational development phase, of quality management, the technical specifications of the products, process sheets and the control charts were built; in so far as an environmental performance, the main aspects and impacts of the company were analyzed, as well as the analysis of occupational risk and strategies for the sustainable management of natural resources, using matrices to assess environmental aspects and Ecobalances and life cycle analysis.
publishDate 2018
dc.date.issued.none.fl_str_mv 2018-09-10
dc.date.accessioned.none.fl_str_mv 2019-12-05T17:19:06Z
dc.date.available.none.fl_str_mv 2019-12-05T17:19:06Z
dc.type.none.fl_str_mv Artículo
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dc.identifier.bibliographicCitation.spa.fl_str_mv Gracia J., Lara L., Quintero P., Santis A., 2018, Formulation of Strategies for the Implementation of Integral Management System Based on ISO 9001:2015 and 14001:2015 in the Company Surtiapliques (Bogotá-Colombia), Chemical Engineering Transactions, 67, 559-564.
identifier_str_mv 9788895608648
22839216
Gracia J., Lara L., Quintero P., Santis A., 2018, Formulation of Strategies for the Implementation of Integral Management System Based on ISO 9001:2015 and 14001:2015 in the Company Surtiapliques (Bogotá-Colombia), Chemical Engineering Transactions, 67, 559-564.
url https://doi.org/10.3303/CET1867094
https://hdl.handle.net/20.500.12494/15420
dc.relation.isversionof.spa.fl_str_mv https://www.cetjournal.it/index.php/cet/article/view/CET1867094
dc.relation.ispartofjournal.spa.fl_str_mv Chemical Engineering Transactions
dc.relation.references.spa.fl_str_mv Carmona C., Suárez E., Calvo M., Periañez C, 2016, Quality management Systems: A study in companies of southern Spain and northern Marroco, European Research on Management and Business Economics, http://dx.doi.org/10.1016/j.iedee.2015.10.001
Deming E., 1989, Calidad, productividad y competitividad: la salida de la crisis, Madrid, Ediciones Díaz de Santos.
Fernandez G. R., 2006, Sistemas de Gestión de la Calidad, Ambiente y Prevención de Riesgos Laborales, Su Integración, Alicante, Club Universitario.
Fresner S., Engelhardt, G., 2004, Experiences with integrated management systems for two small companies in Austria. Journal of Cleaner Production, 12, 623–631, <http://www.sciencedirect.com/science/article/pii/S0959652603001586> accessed 18.02.2017.
Gutiérrez H., 2005, Calidad total y productividad, México D.F, Mc. Graw Hill,135-159. Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2015, Norma Técnica Colombiana NTC ISO 14001, Bogotá, ICONTEC.
Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2015, Norma Técnica Colombiana NTC ISO 9001, Bogotá, ICONTEC.
Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2002, Guía Técnica Colombiana GTCISO/TR 10013, Bogotá, ICONTEC.
ISO Org., 2015, International Organization for Standardization Great things happen when the world agrees, <https://www.iso.org/the-iso-survey.html?certificate=ISO %209001&countrycode=CO#countrypick> accessed 25.03.2017.
Motawa I. A., Anumba C. J., Lee S., Peña-Mora F., 2007, An integrated system for change management in construction, Automation in construction, 16,3, 368-377.
Nunhes V.T., Motta F., de Oliveira O., 2016, Evolution of integrated management systems research on the Journal of Cleaner Production: Identification of contributions and gaps in the literature. Journal of Cleaner Production, 139, 1234–1244. <http://www.sciencedirect.com/science/article/pii/S0959652616313233> accessed 21.09.2017.
Pardo M.C., 2012, Los Sistemas y las auditorías de Gestión Integral, Bogotá, Universidad de La Salle.
Ríos G. R., (Ed), 2014, Seguimiento, Medición, Análisis y Mejora en los Sistemas de Gestión Enfoque bajo indicadores de gestión y Balanced Score Card, ICONTEC, Bogotá.
Revista Dinero., 2016, Mipymes generan alrededor del 67 % del empleo en Colombia, <http://www.dinero.com/edicion-impresa/pymes/articulo/evolucion-y-situacion-actual-de-las-mipymes-encolombia/222395> accessed 13.06.2017.
Shi H., Peng S. Z., Liu Y., Zhong P.,2008, Barriers to the implementation of cleaner production in Chinese SMEs: government, industry and expert stakeholders' perspectives, Journal of cleaner production, 16,7, 842-852.
Van Hoof B., Monroy N., Saer A., 2008, Producción más Limpia Paradigma de gestión ambiental, Universidad de los Andes, Alfaomega, Bogotá.
Valencia G., Ramos E., Meriño L., 2017, Energy planning for gas consumption reduction in a hot dip galvanizing plant. Chemical Engineering Transactions, 57, 697-702, DOI: 10.3303/CET1757117.
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dc.publisher.spa.fl_str_mv Universidad Cooperativa de Colombia, Facultad de Ingenierías, Ingeniería Industrial, Bogotá
dc.publisher.program.spa.fl_str_mv Ingeniería Industrial
dc.publisher.place.spa.fl_str_mv Bogotá
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spelling Gracia Rojas, Jeniffer PaolaLara, Luisa FernandaQuintero, Pedro DavidSantis Navarro, Angélica María672019-12-05T17:19:06Z2019-12-05T17:19:06Z2018-09-10978889560864822839216https://doi.org/10.3303/CET1867094https://hdl.handle.net/20.500.12494/15420Gracia J., Lara L., Quintero P., Santis A., 2018, Formulation of Strategies for the Implementation of Integral Management System Based on ISO 9001:2015 and 14001:2015 in the Company Surtiapliques (Bogotá-Colombia), Chemical Engineering Transactions, 67, 559-564.Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determined to increase environmental performance, applying Cleaner Production tools (CP) and the standard ISO 14001:2015. This will allow the growth of the company in the industrial sector, contributing to sustainable development. Designed solutions were based on the analysis and operational development, using qualitative, quantitative, and statistical methods, which were inputs for the documental design of the Management System, which pretends standardize processes and increases the effectiveness of business management. In the operational development phase, of quality management, the technical specifications of the products, process sheets and the control charts were built; in so far as an environmental performance, the main aspects and impacts of the company were analyzed, as well as the analysis of occupational risk and strategies for the sustainable management of natural resources, using matrices to assess environmental aspects and Ecobalances and life cycle analysis.https://scienti.colciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001392818http://orcid.org/0000-0002-2079-8422https://scienti.colciencias.gov.co/gruplac/jsp/visualiza/visualizagr.jsp?nro=00000000002960jeniffer.gracia@campusucc.edu.coluisaf.lara@campusucc.edu.copedro.quinterob@campusucc.edu.coangelica.santisn@campusucc.edu.co559-564Universidad Cooperativa de Colombia, Facultad de Ingenierías, Ingeniería Industrial, BogotáIngeniería IndustrialBogotáhttps://www.cetjournal.it/index.php/cet/article/view/CET1867094Chemical Engineering TransactionsCarmona C., Suárez E., Calvo M., Periañez C, 2016, Quality management Systems: A study in companies of southern Spain and northern Marroco, European Research on Management and Business Economics, http://dx.doi.org/10.1016/j.iedee.2015.10.001Deming E., 1989, Calidad, productividad y competitividad: la salida de la crisis, Madrid, Ediciones Díaz de Santos.Fernandez G. R., 2006, Sistemas de Gestión de la Calidad, Ambiente y Prevención de Riesgos Laborales, Su Integración, Alicante, Club Universitario.Fresner S., Engelhardt, G., 2004, Experiences with integrated management systems for two small companies in Austria. Journal of Cleaner Production, 12, 623–631, <http://www.sciencedirect.com/science/article/pii/S0959652603001586> accessed 18.02.2017.Gutiérrez H., 2005, Calidad total y productividad, México D.F, Mc. Graw Hill,135-159. Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2015, Norma Técnica Colombiana NTC ISO 14001, Bogotá, ICONTEC.Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2015, Norma Técnica Colombiana NTC ISO 9001, Bogotá, ICONTEC.Instituto Colombiano de Normas Técnicas y Certificación ICONTEC., 2002, Guía Técnica Colombiana GTCISO/TR 10013, Bogotá, ICONTEC.ISO Org., 2015, International Organization for Standardization Great things happen when the world agrees, <https://www.iso.org/the-iso-survey.html?certificate=ISO %209001&countrycode=CO#countrypick> accessed 25.03.2017.Motawa I. A., Anumba C. J., Lee S., Peña-Mora F., 2007, An integrated system for change management in construction, Automation in construction, 16,3, 368-377.Nunhes V.T., Motta F., de Oliveira O., 2016, Evolution of integrated management systems research on the Journal of Cleaner Production: Identification of contributions and gaps in the literature. Journal of Cleaner Production, 139, 1234–1244. <http://www.sciencedirect.com/science/article/pii/S0959652616313233> accessed 21.09.2017.Pardo M.C., 2012, Los Sistemas y las auditorías de Gestión Integral, Bogotá, Universidad de La Salle.Ríos G. R., (Ed), 2014, Seguimiento, Medición, Análisis y Mejora en los Sistemas de Gestión Enfoque bajo indicadores de gestión y Balanced Score Card, ICONTEC, Bogotá.Revista Dinero., 2016, Mipymes generan alrededor del 67 % del empleo en Colombia, <http://www.dinero.com/edicion-impresa/pymes/articulo/evolucion-y-situacion-actual-de-las-mipymes-encolombia/222395> accessed 13.06.2017.Shi H., Peng S. Z., Liu Y., Zhong P.,2008, Barriers to the implementation of cleaner production in Chinese SMEs: government, industry and expert stakeholders' perspectives, Journal of cleaner production, 16,7, 842-852.Van Hoof B., Monroy N., Saer A., 2008, Producción más Limpia Paradigma de gestión ambiental, Universidad de los Andes, Alfaomega, Bogotá.Valencia G., Ramos E., Meriño L., 2017, Energy planning for gas consumption reduction in a hot dip galvanizing plant. Chemical Engineering Transactions, 57, 697-702, DOI: 10.3303/CET1757117.Sistemas Integrados de GestiónIntegral Management SystemFormulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)Artículohttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAtribucióninfo:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2PublicationORIGINAL2018-Formulation_strategies_ISO.pdf2018-Formulation_strategies_ISO.pdfArtículoapplication/pdf528821https://repository.ucc.edu.co/bitstreams/cb086d2a-553e-455c-9323-41b53289e029/downloadc6bafdc406e2c420d358ece57f4b8598MD51LICENSElicense.txtlicense.txttext/plain; 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