Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company Surtiapliques (Bogotá-Colombia)
Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determ...
- Autores:
-
Gracia Rojas, Jeniffer Paola
Lara, Luisa Fernanda
Quintero, Pedro David
Santis Navarro, Angélica María
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2018
- Institución:
- Universidad Cooperativa de Colombia
- Repositorio:
- Repositorio UCC
- Idioma:
- OAI Identifier:
- oai:repository.ucc.edu.co:20.500.12494/15420
- Palabra clave:
- Sistemas Integrados de Gestión
Integral Management System
- Rights
- openAccess
- License
- Atribución