Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)

Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determ...

Full description

Autores:

Gracia Rojas, Jeniffer paola
Lara, Lina
Quintero, David
Santis Navarro, Angelicà marìa

Tipo de recurso:

Article of journal

Fecha de publicación:

2023

Institución:

Universidad Cooperativa de Colombia

Repositorio:

Repositorio UCC

Idioma:

OAI Identifier:

oai:repository.ucc.edu.co:20.500.12494/50528

Acceso en línea:

https://doi.org/10.3303/CET1867094
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85054099058&doi=10.3303%2fCET1867094&partnerID=40&md5=1875a
https://hdl.handle.net/20.500.12494/50528

Palabra clave:

BUSINESS MANAGEMENT
CUSTOMER SATISFACTION
ENVIRONMENTAL ASPECTS
ENVIRONMENTAL MANAGEMENT
ENVIRONMENTAL PERFORMANCE
INTEGRAL MANAGEMENTS
LIFE CYCLE
LIFE CYCLE ANALYSIS
MANAGEMENT SYSTEMS
OCCUPATIONAL RISKS
PLANNING
POLLUTION CONTROL
QUALITY CONTROL
QUALITY MANAGEMENT
RISK ASSESSMENT
SUSTAINABLE DEVELOPMENT
SUSTAINABLE MANAGEMENT
TECHNICAL SPECIFICATIONS

Rights

openAccess

License

http://purl.org/coar/access_right/c_abf2