Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)

Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determ...

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Autores:
Gracia Rojas, Jeniffer Paola
Lara, Lina
Quintero, David
Santis Navarro, Angelicà Marìa
Tipo de recurso:
Article of journal
Fecha de publicación:
2018
Institución:
Universidad Cooperativa de Colombia
Repositorio:
Repositorio UCC
Idioma:
OAI Identifier:
oai:repository.ucc.edu.co:20.500.12494/42523
Acceso en línea:
https://doi.org/10.3823/1289
https://hdl.handle.net/20.500.12494/42523
Palabra clave:
Customer satisfaction
Life cycle
Occupational risks
Planning
Pollution control
Quality control
Quality management
Risk assessment
Sustainable development
Business management
Environmental aspects
Environmental performance
Integral managements
Life cycle analysis
Management systems
Sustainable management
Technical specifications
Environmental management
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closedAccess
License
http://purl.org/coar/access_right/c_14cb
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oai_identifier_str oai:repository.ucc.edu.co:20.500.12494/42523
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network_name_str Repositorio UCC
repository_id_str
spelling Gracia Rojas, Jeniffer PaolaLara, LinaQuintero, DavidSantis Navarro, Angelicà Marìa2021-12-16T22:16:20Z2021-12-16T22:16:20Z2018https://doi.org/10.3823/128922839216https://hdl.handle.net/20.500.12494/42523GRACIA J,Lara L,Quintero D,SANTIS A. Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia). Chem Eng Trans. 2018. 67. p. 559-564. .Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determined to increase environmental performance, applying Cleaner Production tools (CP) and the standard ISO 14001:2015. This will allow the growth of the company in the industrial sector, contributing to sustainable development. Designed solutions were based on the analysis and operational development, using qualitative, quantitative, and statistical methods, which were inputs for the documental design of the Management System, which pretends standardize processes and increases the effectiveness of business management. In the operational development phase, of quality management, the technical specifications of the products, process sheets and the control charts were built; in so far as an environmental performance, the main aspects and impacts of the company were analyzed, as well as the analysis of occupational risk and strategies for the sustainable management of natural resources, using matrices to assess environmental aspects and Eco-balances and life cycle analysis. Copyright © 2018, AIDIC Servizi S.r.l.0000-0002-2079-8422jeniffer.gracia@campusucc.edu.co564-559Italian Association of Chemical Engineering - AIDICCustomer satisfactionLife cycleOccupational risksPlanningPollution controlQuality controlQuality managementRisk assessmentSustainable developmentBusiness managementEnvironmental aspectsEnvironmental performanceIntegral managementsLife cycle analysisManagement systemsSustainable managementTechnical specificationsEnvironmental managementFormulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)Artículohttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARTinfo:eu-repo/semantics/publishedVersionChemical Engineering Transactionsinfo:eu-repo/semantics/closedAccesshttp://purl.org/coar/access_right/c_14cbPublication20.500.12494/42523oai:repository.ucc.edu.co:20.500.12494/425232024-08-20 16:23:00.716metadata.onlyhttps://repository.ucc.edu.coRepositorio Institucional Universidad Cooperativa de Colombiabdigital@metabiblioteca.com
dc.title.spa.fl_str_mv Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)
title Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)
spellingShingle Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)
Customer satisfaction
Life cycle
Occupational risks
Planning
Pollution control
Quality control
Quality management
Risk assessment
Sustainable development
Business management
Environmental aspects
Environmental performance
Integral managements
Life cycle analysis
Management systems
Sustainable management
Technical specifications
Environmental management
title_short Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)
title_full Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)
title_fullStr Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)
title_full_unstemmed Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)
title_sort Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia)
dc.creator.fl_str_mv Gracia Rojas, Jeniffer Paola
Lara, Lina
Quintero, David
Santis Navarro, Angelicà Marìa
dc.contributor.author.none.fl_str_mv Gracia Rojas, Jeniffer Paola
Lara, Lina
Quintero, David
Santis Navarro, Angelicà Marìa
dc.subject.spa.fl_str_mv Customer satisfaction
Life cycle
Occupational risks
Planning
Pollution control
Quality control
Quality management
Risk assessment
Sustainable development
Business management
Environmental aspects
Environmental performance
Integral managements
Life cycle analysis
Management systems
Sustainable management
Technical specifications
Environmental management
topic Customer satisfaction
Life cycle
Occupational risks
Planning
Pollution control
Quality control
Quality management
Risk assessment
Sustainable development
Business management
Environmental aspects
Environmental performance
Integral managements
Life cycle analysis
Management systems
Sustainable management
Technical specifications
Environmental management
description Surtiapliques is a Company of the metalworking sector, in this contribution the design of an Integral Management System (IMS) is proposed, employing the Quality Management ISO 9001:2015, emphasizing in tracing and measurement of process, and customer satisfaction; the needed improvements were determined to increase environmental performance, applying Cleaner Production tools (CP) and the standard ISO 14001:2015. This will allow the growth of the company in the industrial sector, contributing to sustainable development. Designed solutions were based on the analysis and operational development, using qualitative, quantitative, and statistical methods, which were inputs for the documental design of the Management System, which pretends standardize processes and increases the effectiveness of business management. In the operational development phase, of quality management, the technical specifications of the products, process sheets and the control charts were built; in so far as an environmental performance, the main aspects and impacts of the company were analyzed, as well as the analysis of occupational risk and strategies for the sustainable management of natural resources, using matrices to assess environmental aspects and Eco-balances and life cycle analysis. Copyright © 2018, AIDIC Servizi S.r.l.
publishDate 2018
dc.date.issued.none.fl_str_mv 2018
dc.date.accessioned.none.fl_str_mv 2021-12-16T22:16:20Z
dc.date.available.none.fl_str_mv 2021-12-16T22:16:20Z
dc.type.none.fl_str_mv Artículo
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.coar.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
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dc.type.driver.none.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.none.fl_str_mv https://doi.org/10.3823/1289
dc.identifier.issn.spa.fl_str_mv 22839216
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/20.500.12494/42523
dc.identifier.bibliographicCitation.spa.fl_str_mv GRACIA J,Lara L,Quintero D,SANTIS A. Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia). Chem Eng Trans. 2018. 67. p. 559-564. .
url https://doi.org/10.3823/1289
https://hdl.handle.net/20.500.12494/42523
identifier_str_mv 22839216
GRACIA J,Lara L,Quintero D,SANTIS A. Formulation of strategies for the implementation of integral management system based on ISO 9001:2015 and 14001:2015 in the company surtiapliques (Bogotá-Colombia). Chem Eng Trans. 2018. 67. p. 559-564. .
dc.relation.ispartofjournal.spa.fl_str_mv Chemical Engineering Transactions
dc.rights.accessrights.none.fl_str_mv info:eu-repo/semantics/closedAccess
dc.rights.coar.none.fl_str_mv http://purl.org/coar/access_right/c_14cb
eu_rights_str_mv closedAccess
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dc.format.extent.spa.fl_str_mv 564-559
dc.publisher.spa.fl_str_mv Italian Association of Chemical Engineering - AIDIC
institution Universidad Cooperativa de Colombia
repository.name.fl_str_mv Repositorio Institucional Universidad Cooperativa de Colombia
repository.mail.fl_str_mv bdigital@metabiblioteca.com
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