Online security in e-government as an antecedent of cost-effectiveness and quality in business operations
Purpose The Colombian Government launched an e-government initiative in 2008 to facilitate communication among the government, citizens and organizations. Considering the high level of mistrust of citizens and businesses toward governmental institutions,
- Autores:
-
Tegethoff, Thomas M.
Santa Florez, Ricardo Alberto
Daú, Gláucya Lima
Cortes, Jimy
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2023
- Institución:
- Colegio de Estudios Superiores de Administración
- Repositorio:
- Repositorio CESA
- Idioma:
- eng
- OAI Identifier:
- oai:repository.cesa.edu.co:10726/5526
- Acceso en línea:
- http://hdl.handle.net/10726/5526
https://doi-org.cvirtual.cesa.edu.co/10.1108/ICS-10-2021-0159
- Palabra clave:
- Customer satisfaction
Firm performance
Delone impact
E-government system
Online security
Cost-effectiveness
Quality of the operations
- Rights
- License
- Acceso Restringido