The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership

Purpose This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. Design/Methodology The analys

Autores:
Santa Florez, Ricardo Alberto
Moros Ochoa, María Andreína
Morante, Diego
Rodríguez, Dorys
Scavarda, Anníbal José
Tipo de recurso:
Article of investigation
Fecha de publicación:
2023
Institución:
Colegio de Estudios Superiores de Administración
Repositorio:
Repositorio CESA
Idioma:
eng
OAI Identifier:
oai:repository.cesa.edu.co:10726/5522
Acceso en línea:
http://hdl.handle.net/10726/5522
https://doi.org/10.1371/journal.pone.0284752
Palabra clave:
Organizational citizenship behavior
Emotional intelligence
Leadership
Transactional leadership
Transformational leadership
Rights
License
Abierto (Texto Completo)
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network_acronym_str CESA2
network_name_str Repositorio CESA
repository_id_str
spelling Santa Florez, Ricardo Albertofd413387-760e-4986-9d44-ad7b7f12b429-1Moros Ochoa, María Andreína65a5bd89-3a5d-498f-8adc-61b8d6497c3a-1Morante, Diegob7ffa488-fc38-4529-ad5b-def7645cfcdd-1Rodríguez, Dorys3dca195c-b14a-4500-ad58-9b58c37b6b63-1Scavarda, Anníbal José61a440b3-e520-4494-a3b0-2a85a3701c51-1Santa Florez, Ricardo Alberto [0000-0003-2584-2928]Moros Ochoa, María Andreína [0000-0001-8428-9056]Santa Florez, Ricardo Alberto [35243462500]Moros Ochoa, María Andreína [57195503017]Morante, Diego [58136646600]Rodríguez, Dorys [58517220900]Scavarda, Anníbal José [14045944300]2024-08-05T14:23:29Z2024-08-05T14:23:29Z2023-08-021932-6203http://hdl.handle.net/10726/5522instname:Colegio de Estudios Superiores de Administración – CESAreponame:Biblioteca Digital – CESArepourl:https://repository.cesa.edu.co/https://doi.org/10.1371/journal.pone.0284752engPublic Library of ScienceThe impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadershiparticlehttp://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/resource_type/c_6501info:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARThttp://purl.org/coar/version/c_71e4c1898caa6e32Abierto (Texto Completo)http://purl.org/coar/access_right/c_abf2Purpose This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. Design/Methodology The analyshttps://orcid.org/0000-0003-2584-2928https://orcid.org/0000-0001-8428-9056https://www.scopus.com/authid/detail.uri?authorId=35243462500https://www.scopus.com/authid/detail.uri?authorId=57195503017https://www.scopus.com/authid/detail.uri?authorId=58136646600https://www.scopus.com/authid/detail.uri?authorId=58517220900htt188Plos OneOrganizational citizenship behaviorEmotional intelligenceLeadershipTransactional leadershipTransformational leadership10726/5522oai:repository.cesa.edu.co:10726/55222024-08-05 09:23:34.297metadata only accessBiblioteca Digital - CESAbiblioteca@cesa.edu.co
dc.title.eng.fl_str_mv The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
title The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
spellingShingle The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
Organizational citizenship behavior
Emotional intelligence
Leadership
Transactional leadership
Transformational leadership
title_short The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
title_full The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
title_fullStr The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
title_full_unstemmed The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
title_sort The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
dc.creator.fl_str_mv Santa Florez, Ricardo Alberto
Moros Ochoa, María Andreína
Morante, Diego
Rodríguez, Dorys
Scavarda, Anníbal José
dc.contributor.author.none.fl_str_mv Santa Florez, Ricardo Alberto
Moros Ochoa, María Andreína
Morante, Diego
Rodríguez, Dorys
Scavarda, Anníbal José
dc.contributor.orcid.none.fl_str_mv Santa Florez, Ricardo Alberto [0000-0003-2584-2928]
Moros Ochoa, María Andreína [0000-0001-8428-9056]
dc.contributor.scopus.none.fl_str_mv Santa Florez, Ricardo Alberto [35243462500]
Moros Ochoa, María Andreína [57195503017]
Morante, Diego [58136646600]
Rodríguez, Dorys [58517220900]
Scavarda, Anníbal José [14045944300]
dc.subject.proposal.none.fl_str_mv Organizational citizenship behavior
Emotional intelligence
Leadership
Transactional leadership
Transformational leadership
topic Organizational citizenship behavior
Emotional intelligence
Leadership
Transactional leadership
Transformational leadership
description Purpose This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. Design/Methodology The analys
publishDate 2023
dc.date.issued.none.fl_str_mv 2023-08-02
dc.date.accessioned.none.fl_str_mv 2024-08-05T14:23:29Z
dc.date.available.none.fl_str_mv 2024-08-05T14:23:29Z
dc.type.none.fl_str_mv article
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_6501
dc.type.coar.none.fl_str_mv http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.driver.none.fl_str_mv info:eu-repo/semantics/article
dc.type.redcol.none.fl_str_mv http://purl.org/redcol/resource_type/ART
dc.type.coarversion.none.fl_str_mv http://purl.org/coar/version/c_71e4c1898caa6e32
format http://purl.org/coar/resource_type/c_2df8fbb1
dc.identifier.issn.none.fl_str_mv 1932-6203
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/10726/5522
dc.identifier.instname.none.fl_str_mv instname:Colegio de Estudios Superiores de Administración – CESA
dc.identifier.reponame.none.fl_str_mv reponame:Biblioteca Digital – CESA
dc.identifier.repourl.none.fl_str_mv repourl:https://repository.cesa.edu.co/
dc.identifier.doi.none.fl_str_mv https://doi.org/10.1371/journal.pone.0284752
identifier_str_mv 1932-6203
instname:Colegio de Estudios Superiores de Administración – CESA
reponame:Biblioteca Digital – CESA
repourl:https://repository.cesa.edu.co/
url http://hdl.handle.net/10726/5522
https://doi.org/10.1371/journal.pone.0284752
dc.language.iso.none.fl_str_mv eng
language eng
dc.relation.citationvolume.none.fl_str_mv 18
dc.relation.citationissue.none.fl_str_mv 8
dc.relation.ispartofjournal.none.fl_str_mv Plos One
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.local.none.fl_str_mv Abierto (Texto Completo)
rights_invalid_str_mv Abierto (Texto Completo)
http://purl.org/coar/access_right/c_abf2
dc.publisher.none.fl_str_mv Public Library of Science
publisher.none.fl_str_mv Public Library of Science
institution Colegio de Estudios Superiores de Administración
repository.name.fl_str_mv Biblioteca Digital - CESA
repository.mail.fl_str_mv biblioteca@cesa.edu.co
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