Low-income consumers’ disposition to use automated banking services

Automated banking services rely on the so-called fintech technologies. These technologies, however, represent an opportunity to enhance financial inclusion indicators among low-income customers. This paper aims to develop a new conceptual framework to analyse low-income consumers’ disposition to use...

Full description

Autores:
Correa Nuñez, Juan Carlos
Dakduk, Silvana
van der Woude, David
Sandoval Escobar, Marithza
Lopez Llamas, Rafael
Tipo de recurso:
Article of investigation
Fecha de publicación:
2022
Institución:
Colegio de Estudios Superiores de Administración
Repositorio:
Repositorio CESA
Idioma:
eng
OAI Identifier:
oai:repository.cesa.edu.co:10726/5039
Acceso en línea:
http://hdl.handle.net/10726/5039
https://doi.org/10.1080/23311975.2022.2071099
Palabra clave:
Automation
Banking services
Financial inclusion
Low-income consumers
Technology disposition
Rights
openAccess
License
Abierto (Texto Completo)