Interpersonal conflict at work and knowledge hiding in service organizations : the mediator role of employee well-being

Purpose This paper aims to explore the effects of interpersonal conflicts in the social workplace on various rationalized, knowledge-hiding behaviors in service organizations. This research also examines employee well-being as a mediator to explain the effects of interpersonal conflicts at work on k...

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Autores:

Losada Otálora, Mauricio
Peña García, Nathalie
Sánchez, Iván Darío

Tipo de recurso:

Article of investigation

Fecha de publicación:

2020

Institución:

Colegio de Estudios Superiores de Administración

Repositorio:

Repositorio CESA

Idioma:

eng

OAI Identifier:

oai:repository.cesa.edu.co:10726/5061

Acceso en línea:

http://hdl.handle.net/10726/5061
https://doi.org/10.1108/IJQSS-02-2020-0023

Palabra clave:

Interpersonal conflict at work
Knowledge hiding
Employee well-being
Service organizations
Professional service firm
Service operations

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