Organisational determinants of Employer Image: A case of the Tourism Industry in Poland

Growing recognition of the importance of the customer-employee interaction in the tourism service delivery has led to the need to increase efforts to attract and retain qualified and committed personnel. The objective of the paper is to analyze the dimensions of the company employment image in the t...

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Autores:
Bednarska, Marlena A.
Olszewski, Marcin
Tipo de recurso:
Article of journal
Fecha de publicación:
2013
Institución:
Universidad Externado de Colombia
Repositorio:
Biblioteca Digital Universidad Externado de Colombia
Idioma:
spa
OAI Identifier:
oai:bdigital.uexternado.edu.co:001/10024
Acceso en línea:
https://bdigital.uexternado.edu.co/handle/001/10024
https://revistas.uexternado.edu.co/index.php/tursoc/article/view/3712
Palabra clave:
Employer Image
Tourism Industry
Potential Employees
Poland.
Rights
openAccess
License
http://purl.org/coar/access_right/c_abf2
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spelling Bednarska, Marlena A.252afc80-8e53-40a3-9f30-23edafe7084cOlszewski, Marcinb27d6f93-7dc0-48ce-b844-1aa0c50b22993002013-11-27 00:00:002022-09-09T20:56:23Z2013-11-27 00:00:002022-09-09T20:56:23Z2013-11-27Growing recognition of the importance of the customer-employee interaction in the tourism service delivery has led to the need to increase efforts to attract and retain qualified and committed personnel. The objective of the paper is to analyze the dimensions of the company employment image in the tourism industry and to identify organizational factors which influence the perception of the tourism organization attractiveness as a workplace by potential employees. The study was conducted on the group of 351 undergraduates and graduates enrolled in tourism and hospitality studies in Poznan. Research revealed that students do not believe that careers in tourism will offer them values they expect. It was also found that tourism company employment image is affected by company size, level of internationalization, chain affiliation, ownership type, and type of services offered.application/pdftext/html2346-206X0120-7555https://bdigital.uexternado.edu.co/handle/001/10024https://revistas.uexternado.edu.co/index.php/tursoc/article/view/3712spaFacultad de Administración de Empresas Turísticas y Hotelerashttps://revistas.uexternado.edu.co/index.php/tursoc/article/download/3712/3845https://revistas.uexternado.edu.co/index.php/tursoc/article/download/3712/4063, Año 2013311714Turismo y Sociedadinfo:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2https://creativecommons.org/licenses/by-nc-sa/4.0/https://revistas.uexternado.edu.co/index.php/tursoc/article/view/3712Employer ImageTourism IndustryPotential EmployeesPoland.Organisational determinants of Employer Image: A case of the Tourism Industry in PolandOrganisational determinants of Employer Image: A case of the Tourism Industry in PolandArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85Textinfo:eu-repo/semantics/articleJournal articlehttp://purl.org/redcol/resource_type/ARTREFinfo:eu-repo/semantics/publishedVersionPublicationOREORE.xmltext/xml2659https://bdigital.uexternado.edu.co/bitstreams/c96e9a7f-5655-4132-9d5e-36516b8b9c57/download81d12ec1c00729cb50de6d8a9723ca17MD51001/10024oai:bdigital.uexternado.edu.co:001/100242023-08-14 15:14:19.922https://creativecommons.org/licenses/by-nc-sa/4.0/https://bdigital.uexternado.edu.coUniversidad Externado de Colombiametabiblioteca@metabiblioteca.org
dc.title.spa.fl_str_mv Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
dc.title.translated.eng.fl_str_mv Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
title Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
spellingShingle Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
Employer Image
Tourism Industry
Potential Employees
Poland.
title_short Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
title_full Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
title_fullStr Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
title_full_unstemmed Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
title_sort Organisational determinants of Employer Image: A case of the Tourism Industry in Poland
dc.creator.fl_str_mv Bednarska, Marlena A.
Olszewski, Marcin
dc.contributor.author.spa.fl_str_mv Bednarska, Marlena A.
Olszewski, Marcin
dc.subject.spa.fl_str_mv Employer Image
Tourism Industry
Potential Employees
Poland.
topic Employer Image
Tourism Industry
Potential Employees
Poland.
description Growing recognition of the importance of the customer-employee interaction in the tourism service delivery has led to the need to increase efforts to attract and retain qualified and committed personnel. The objective of the paper is to analyze the dimensions of the company employment image in the tourism industry and to identify organizational factors which influence the perception of the tourism organization attractiveness as a workplace by potential employees. The study was conducted on the group of 351 undergraduates and graduates enrolled in tourism and hospitality studies in Poznan. Research revealed that students do not believe that careers in tourism will offer them values they expect. It was also found that tourism company employment image is affected by company size, level of internationalization, chain affiliation, ownership type, and type of services offered.
publishDate 2013
dc.date.accessioned.none.fl_str_mv 2013-11-27 00:00:00
2022-09-09T20:56:23Z
dc.date.available.none.fl_str_mv 2013-11-27 00:00:00
2022-09-09T20:56:23Z
dc.date.issued.none.fl_str_mv 2013-11-27
dc.type.spa.fl_str_mv Artículo de revista
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dc.relation.citationedition.spa.fl_str_mv , Año 2013
dc.relation.citationendpage.none.fl_str_mv 31
dc.relation.citationstartpage.none.fl_str_mv 17
dc.relation.citationvolume.spa.fl_str_mv 14
dc.relation.ispartofjournal.spa.fl_str_mv Turismo y Sociedad
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dc.publisher.spa.fl_str_mv Facultad de Administración de Empresas Turísticas y Hoteleras
dc.source.spa.fl_str_mv https://revistas.uexternado.edu.co/index.php/tursoc/article/view/3712
institution Universidad Externado de Colombia
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