Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
The present investigation has two aims: (1) to empirically examine the factors that affect QWL among the millennials working in the commercial sector in Colombia and (2) to investigate the role of a set of individual differences as moderators (for example, gender, educational level and type of contr...
- Autores:
-
Martínez-Buelvas, Laura
Jaramillo-Naranjo O.
De la Hoz Domínguez, Enrique José
- Tipo de recurso:
- Fecha de publicación:
- 2021
- Institución:
- Universidad Tecnológica de Bolívar
- Repositorio:
- Repositorio Institucional UTB
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.utb.edu.co:20.500.12585/10422
- Acceso en línea:
- https://hdl.handle.net/20.500.12585/10422
- Palabra clave:
- Quality of work life
Generation Y
Millennials
Structural equations model
Human talent management
LEMB
- Rights
- openAccess
- License
- http://creativecommons.org/licenses/by-nc-nd/4.0/
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Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia |
| title |
Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia |
| spellingShingle |
Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia Quality of work life Generation Y Millennials Structural equations model Human talent management LEMB |
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Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia |
| title_full |
Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia |
| title_fullStr |
Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia |
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Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia |
| title_sort |
Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia |
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Martínez-Buelvas, Laura Jaramillo-Naranjo O. De la Hoz Domínguez, Enrique José |
| dc.contributor.author.none.fl_str_mv |
Martínez-Buelvas, Laura Jaramillo-Naranjo O. De la Hoz Domínguez, Enrique José |
| dc.subject.keywords.spa.fl_str_mv |
Quality of work life Generation Y Millennials Structural equations model Human talent management |
| topic |
Quality of work life Generation Y Millennials Structural equations model Human talent management LEMB |
| dc.subject.armarc.none.fl_str_mv |
LEMB |
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The present investigation has two aims: (1) to empirically examine the factors that affect QWL among the millennials working in the commercial sector in Colombia and (2) to investigate the role of a set of individual differences as moderators (for example, gender, educational level and type of contract) in a complete QWL model, based on the methodology of (Tarhini, Hone, & Liu, 2014). The instrument used was the Work Quality of Life Tool (Wage and Subjective Conditions) which has been validated in the previous studies. The total of 1,163 surveys were conducted with workers from the commercial sector in Colombia who belong to the generation Y or the millennial generation, that is, born between 1981 and 2000. The results show that training, promotion, wages and the relationship of the individual with their work directly and positively affect the quality of work life in the study sample. We conduct a confirmatory factor analysis based on structural equations, revealing that the majority of the hypothesis associated with gender, educational level and type of contract were supported. This study serves to support the establishment of programs, projects and management plans to generate adequate use of the talents and skills of the millennials and thus create challenging and satisfactory jobs that increase organizational productivity. |
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2021 |
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2021-05-01 |
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2022-01-28T20:04:03Z |
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2022-01-28T20:04:03Z |
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2022-01-27 |
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http://purl.org/coar/resource_type/c_2df8fbb1 |
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Martínez-Buelvas, L., Jaramillo-Naranjo, O., & De la Hoz-Dominguez, E. (2021). Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia. Economics and Sociology, 14(2), 71-84. doi:10.14254/2071- 789X.2021/14-2/4 |
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https://hdl.handle.net/20.500.12585/10422 |
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10.14254/2071- 789X.2021/14-2/4 |
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Universidad Tecnológica de Bolívar |
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Repositorio Universidad Tecnológica de Bolívar |
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Martínez-Buelvas, L., Jaramillo-Naranjo, O., & De la Hoz-Dominguez, E. (2021). Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia. Economics and Sociology, 14(2), 71-84. doi:10.14254/2071- 789X.2021/14-2/4 10.14254/2071- 789X.2021/14-2/4 Universidad Tecnológica de Bolívar Repositorio Universidad Tecnológica de Bolívar |
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https://hdl.handle.net/20.500.12585/10422 |
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eng |
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eng |
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Attribution-NonCommercial-NoDerivatives 4.0 Internacional |
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openAccess |
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14 Páginas |
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Colombia |
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Cartagena de Indias |
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Recent issues in sociological research |
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Martínez-Buelvas, Laurab2943adc-798e-4d18-b704-1da4c27b6d16Jaramillo-Naranjo O.5b39b14b-a33d-409d-81c1-2034a1030fbeDe la Hoz Domínguez, Enrique Joséad200026-a42f-466a-ac7a-31f67a4303c3Colombia2022-01-28T20:04:03Z2022-01-28T20:04:03Z2021-05-012022-01-27Martínez-Buelvas, L., Jaramillo-Naranjo, O., & De la Hoz-Dominguez, E. (2021). Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia. Economics and Sociology, 14(2), 71-84. doi:10.14254/2071- 789X.2021/14-2/4https://hdl.handle.net/20.500.12585/1042210.14254/2071- 789X.2021/14-2/4Universidad Tecnológica de BolívarRepositorio Universidad Tecnológica de BolívarThe present investigation has two aims: (1) to empirically examine the factors that affect QWL among the millennials working in the commercial sector in Colombia and (2) to investigate the role of a set of individual differences as moderators (for example, gender, educational level and type of contract) in a complete QWL model, based on the methodology of (Tarhini, Hone, & Liu, 2014). The instrument used was the Work Quality of Life Tool (Wage and Subjective Conditions) which has been validated in the previous studies. The total of 1,163 surveys were conducted with workers from the commercial sector in Colombia who belong to the generation Y or the millennial generation, that is, born between 1981 and 2000. The results show that training, promotion, wages and the relationship of the individual with their work directly and positively affect the quality of work life in the study sample. We conduct a confirmatory factor analysis based on structural equations, revealing that the majority of the hypothesis associated with gender, educational level and type of contract were supported. This study serves to support the establishment of programs, projects and management plans to generate adequate use of the talents and skills of the millennials and thus create challenging and satisfactory jobs that increase organizational productivity.14 Páginasapplication/pdfenghttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAttribution-NonCommercial-NoDerivatives 4.0 Internacionalhttp://purl.org/coar/access_right/c_abf2Recent issues in sociological researchFactors that affect quality of work life of the millennials linked to the commercial sector in Colombiainfo:eu-repo/semantics/articleinfo:eu-repo/semantics/restrictedAccesshttp://purl.org/coar/resource_type/c_2df8fbb1Quality of work lifeGeneration YMillennialsStructural equations modelHuman talent managementLEMBCartagena de IndiasAguirre Osorio, P. A. (2017). Características sociodemográficas y laborales de los diferentes grupos generacionales que laboran en el año 2016, en la Central Hidroeléctrica de Caldas CHEC S.A E.S.P. Universidad San Buenaventura.,Ahmad, S. (2013). Paradigms of Quality of Work Life. Journal of Human Values, 19(1), 73- 82. doi:10.1177/0971685812470345Ahumada, L. K., & Sanchez, I. D. (2019). Application of the Wilcoxon Test to correlate the results of the Saber 11 and Saber T&T Test. IOP Conference Series: Materials Science and Engineering, 519, 012034. doi:10.1088/1757-899x/519/1/012034Akranavičiūtė, D., & Ruževičius, J. (2007). Quality of Life and its Components' Measurement. Gyvenimo kokybė ir jos sudedamųjų dalių vertinimas., 52(2), 44-49.Buelvas, L. M., Oviedo-Trespalacios, O., & Amaya, C. L. (2016). Design and validation of an instrument to measure the perception of working conditions: Case manufacturing sector Colombian Caribbean Region,Diseño y validación de una herramienta para medir la percepción de las condiciones de trabajo: Caso Sector manufacturero de la región Caribe colombiana. Universitas Psychologica, 15(1), 339-348. doi:10.11144/Javeriana.upsy15- 1.dvhmCaraher, L. (2014). Millennials en la oficina: Editorial Paidos.Carlos Iglesias, F., Raquel Llorente, H., & Diego Dueñas, F. (2011). Calidad del empleo y satisfacción laboral en las regiones españolas. Un estudio con especial referencia a la Comunidad de Madrid. Investigaciones Regionales(19), 25.Casas, J., Repullo, J. R., Lorenzo, S., & Cañas, J. J. (2002). Dimensiones y medición de la calidad de vida laboral en profesionales sanitarios. Revista de administración sanitaria, 6(23), 143-160.Cañón Buitrago, S. C., & Galeano Martinez, G. (2011). Factores Laborales Psicosociales y Calidad de Vida Laboral de los Trabajadores de la Salud de ASSBASALUD E.S.E. Manizales. 11(2), 114.Contreras Estrada, M., Aldrete Rodríguez, M., & Barrera Vega, J. (2015). Relación entre género y calidad de vida laboral en profesionales de salud. Psicogente, 18(33), n/a. doi:10.17081/psico.18.33.55Das, T. V., & Ch, V. (2013). Quality of Work Life - A Strategy for Good Industrial Relations. Advances in Management, 6(11), 8-15.Dixon, G., Mercado, A., & Knowles, B. (2013). Followers and Generations in the Workplace. Engineering Management Journal, 25(4), 62-72. doi:10.1080/10429247.2013.11431996Fonseca, J. (2006). Conociendo la Generación Y: EducauseGlass, A. (2007). Understanding generational differences for competitive success. Industrial and Commercial Training, 39(2), 98-103. doi:10.1108/00197850710732424González Baltazar, R., Hidalgo Santacruz, G., Cortés, S., Contreras Estrada, M. I., Aldrete Rodríguez, M. G., Hidalgo González, B. J., & Barrera Vega, J. A. (2015). RELACIÓN ENTRE GÉNERO Y CALIDAD DE VIDA LABORAL EN PROFESIONALES DE SALUD. Psicogente, 18, 52-65.González, B. R., Hidalgo, S. G., & Salazar, E. J. (2007). Calidad de vida en el trabajo: un término de moda con problemas de conceptualización. Psicología y Salud, 17(1), 115- 123.González, B. R., Hidalgo, S. G., Salazar, E. J., & Preciado, S. M. (2010). Elaboración y validación del instrumento para medir calidad de vida en el trabajo “CVT-GOHISALO”. Ciencia & Trabajo, 12(36), 332-340.Gupta, B., & Hyde, A. M. (2013). Demographical Study on Quality of Work Life in Nationalized Banks. Vision: The Journal of Business Perspective, 17(3), 223-231. doi:10.1177/0972262913496727Ka Wai, C., & Wyatt, T. A. (2007). Quality of Work Life: A Study of Employees in Shanghai, China. Asia Pacific Business Review, 13(4), 501-517. doi:10.1080/13602380701250681Kultalahti, S., & Liisa Viitala, R. (2014). Sufficient challenges and a weekend ahead – Generation Y describing motivation at work. Journal of Organizational Change Management, 27(4), 569-582. doi:10.1108/JOCM-05-2014-0101Martin, C. A. (2005). From high maintenance to high productivity. Industrial and Commercial Training, 37(1), 39-44. doi:10.1108/00197850510699965Martínez, L. (2014). Evaluación Del Impacto De Las Condiciones De Trabajo En La Calidad De Vida Laboral En El Sector Manufacturero De La Región Caribe Colombiana (Maestría en Ingeniería Industrial). Universidad del Norte,Martínez-Buelvas, L., & Jaramillo-Naranjo, O. (2019). How to manage generations? An Approach based on the Quality of Work Life. IBIMA Business Review, 2019, 1-15. doi:10.5171/2019.493697Martínez-Buelvas, L., Jaramillo-Naranjo, O., & Oviedo-Trespalacios, O. (2019). Generational diversity and quality of work life: Case study in the Colombian logistic sector. Paper presented at the Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020Martínez-Buelvas, L., Oviedo-Trespalacios, O., & Luna-Amaya, C. (2015). Impact of working conditions on the quality of working life: Case manufacturing sector colombian Caribbean Region. Dyna. doi:10.15446/dyna.v82n194.49293Martínez-Buelvas, L., Oviedo-Trespalacios, O., & Luna-Amaya, C. (2018). Herramienta de evaluación del impacto de las condiciones salariales y subjetivas en la calidad de vida laboral: Caso Sector Manufacturero de la Región Caribe Colombiana. Paper presented at the Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global GrowthMejbel, A., & Almsafir, M. (2013). The Drivers of Quality of Working Life (QWL): A Critical Review. Australian Journal of Basic and Applied Sciences, 7(10), 398-405.Molinares, P. (2011). Turbulencia Generacional. : Temas Grupo EditorialOgungbamila, A., & Tolulope Olaseni, J. (2019). Gender as a Moderator of the Relationship Between Job Demand and Quality of Work-Life of Police Personnel in Lagos, Nigeria. Psychological Thought, 12(1), 63-73. doi:10.5964/psyct.v12i1.264Park, S., & Park, S. (2018). Exploring the generation gap in the workplace in South Korea. Human Resource Development International, 21(3), 276-283. doi:10.1080/13678868.2017.1306769Quezada, F. Q., Castro, A. S., & Cabezas, F. S. (2010). Diagnóstico de la Calidad de Vida Laboral Percibida por los Trabajadores de Cuatro Servicios Clínicos del Complejo Asistencial Dr. Víctor Ríos Ruiz., 9(1), 55-68.Robbins, S. P., & Judge, T. A. (2013). Comportamiento Organizacional (Vol. 15 ed). México: Editorial Pearson.Robone, S., Jones, A. M., & Rice, N. (2011). Contractual conditions, working conditions and their impact on health and well-being. The European Journal of Health Economics(5), 429. doi:10.2307/41474380Segurado Torres, A., & Agulló Tomás, E. (2002). Calidad de vida laboral: hacia un enfoque integrador desde la psicología social. In (Vol. 14, pp. 828-836): Colegio Oficial de Psicólogos del Principado de Asturias 2002Selvarajan, T. T., Slattery, J., & Stringer, D. Y. (2015). Relationship between gender and work related attitudes: a study of temporary agency employees. Journal of Business Research, 68(9), 1919-1927. doi:10.1016/j.jbusres.2015.01.001Sundaray, B. K., Sahoo, C. K., & Tripathy, S. K. (2013). Impact of Human Resource Interventions on Quality of Work Life. International Employment Relations Review, 19(1), 68-86.Tarhini, A., Hone, K., & Liu, X. (2014). The effects of individual differences on e-learning users’ behaviour in developing countries: A structural equation model. Computers in Human Behavior, 41, 153-163. doi:https://doi.org/10.1016/j.chb.2014.09.020Uribe-Rodríguez, A. F., Garrido-Pinzón, J., & Rodríguez, A. M. (2011). Influencia del tipo de contratación en la calidad de vida laboral: manifestaciones del capitalismo organizacional. Revista Virtual Universidad Católica del Norte(33), 1-16.Van der Berg, Y., & Martins, N. (2013). The relationship between organisational trust and quality of work life. South African Journal of Human Resource Management, 11(1), 1- 13. doi:10.4102/sajhrm.v11i1.392Vesga Rodríguez, J. J. (2011). Los tipos de contratación laboral y sus implicaciones en el contrato psicológico. Pensamiento Psicológico, 9, 171-182.Wey Smola, K., & Sutton, C. D. (2002). Generational differences: revisiting generational work values for the new millennium. Journal of Organizational Behavior, 23(4), 363-382. doi:10.1002/job.147Yoonjoung Heo, C., Kim, S., & Kim, B. (2018). Investigating the Impact of Relationship Quality During an Internship on Millennials’ Career Decisions and Gender Differences. 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