Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia
Knowledge management is one of the most important aspects within the organizational development since its function allows the growth and improvement of the company. This research is oriented to the design of a knowledge management system for the Projects Area of a Chamber of Commerce in the Caribbea...
- Autores:
-
Meza, Gisela
Gualdron, Carlos
Padron, Raul
- Tipo de recurso:
- Fecha de publicación:
- 2021
- Institución:
- Universidad Tecnológica de Bolívar
- Repositorio:
- Repositorio Institucional UTB
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.utb.edu.co:20.500.12585/12329
- Acceso en línea:
- https://hdl.handle.net/20.500.12585/12329
- Palabra clave:
- Democracy;
Populism;
Caracas
LEMB
- Rights
- openAccess
- License
- http://creativecommons.org/licenses/by-nc-nd/4.0/
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Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia |
| dc.title.alternative.spa.fl_str_mv |
Diseño del Sistema de Gestión del Conocimiento para la Gestión de Proyectos de una Cámara de Comercio en la Región Caribe-Colombia |
| title |
Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia |
| spellingShingle |
Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia Democracy; Populism; Caracas LEMB |
| title_short |
Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia |
| title_full |
Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia |
| title_fullStr |
Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia |
| title_full_unstemmed |
Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia |
| title_sort |
Design of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in Colombia |
| dc.creator.fl_str_mv |
Meza, Gisela Gualdron, Carlos Padron, Raul |
| dc.contributor.author.none.fl_str_mv |
Meza, Gisela Gualdron, Carlos Padron, Raul |
| dc.subject.keywords.spa.fl_str_mv |
Democracy; Populism; Caracas |
| topic |
Democracy; Populism; Caracas LEMB |
| dc.subject.armarc.none.fl_str_mv |
LEMB |
| description |
Knowledge management is one of the most important aspects within the organizational development since its function allows the growth and improvement of the company. This research is oriented to the design of a knowledge management system for the Projects Area of a Chamber of Commerce in the Caribbean Region in Colombia (CCC) that allows an adequate use, appropriation, storage and transference of knowledge; understanding the relevance of this aspect for the fulfillment of the mission objects of this institution. A qualitative methodology with a descriptive approach was applied, starting with a documentary review, applying a diagnostic survey and two focus groups to people who directly or indirectly participate in the project phases, to establish the current situation of the Chamber on knowledge management, emphasizing the critical processes that were required to impact in terms of the prioritized components: intellectual capital, ICT, organizational learning, and innovation. Finally, a knowledge management model was selected and adapted for a Chamber of Commerce in the Caribbean Region in Colombia and, subsequently, the system was designed as a tool for knowledge management to facilitate the planning, execution, monitoring and control of projects of the organization. © 2021 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved. |
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2021 |
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2021 |
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2023-07-21T16:22:32Z |
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2023-07-21T16:22:32Z |
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2023 |
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Meza, G., Gualdrón, C., & Padrón, R. (2021). Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia. |
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https://hdl.handle.net/20.500.12585/12329 |
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10.18687/LACCEI2021.1.1.240 |
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Universidad Tecnológica de Bolívar |
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Repositorio Universidad Tecnológica de Bolívar |
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Meza, G., Gualdrón, C., & Padrón, R. (2021). Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia. 10.18687/LACCEI2021.1.1.240 Universidad Tecnológica de Bolívar Repositorio Universidad Tecnológica de Bolívar |
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https://hdl.handle.net/20.500.12585/12329 |
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eng |
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eng |
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11 páginas |
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Cartagena de Indias |
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Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology |
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Meza, Gisela2d49a38f-e6ca-4de6-bd51-f3c14a579af3Gualdron, Carlos8acf99c6-d8b4-4868-9070-a00ec591047cPadron, Raul59477400-627f-416c-a436-19bf95c41f4c2023-07-21T16:22:32Z2023-07-21T16:22:32Z20212023Meza, G., Gualdrón, C., & Padrón, R. (2021). Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia.https://hdl.handle.net/20.500.12585/1232910.18687/LACCEI2021.1.1.240Universidad Tecnológica de BolívarRepositorio Universidad Tecnológica de BolívarKnowledge management is one of the most important aspects within the organizational development since its function allows the growth and improvement of the company. This research is oriented to the design of a knowledge management system for the Projects Area of a Chamber of Commerce in the Caribbean Region in Colombia (CCC) that allows an adequate use, appropriation, storage and transference of knowledge; understanding the relevance of this aspect for the fulfillment of the mission objects of this institution. A qualitative methodology with a descriptive approach was applied, starting with a documentary review, applying a diagnostic survey and two focus groups to people who directly or indirectly participate in the project phases, to establish the current situation of the Chamber on knowledge management, emphasizing the critical processes that were required to impact in terms of the prioritized components: intellectual capital, ICT, organizational learning, and innovation. Finally, a knowledge management model was selected and adapted for a Chamber of Commerce in the Caribbean Region in Colombia and, subsequently, the system was designed as a tool for knowledge management to facilitate the planning, execution, monitoring and control of projects of the organization. © 2021 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.11 páginasapplication/pdfenghttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAttribution-NonCommercial-NoDerivatives 4.0 Internacionalhttp://purl.org/coar/access_right/c_abf2Proceedings of the LACCEI international Multi-conference for Engineering, Education and TechnologyDesign of a knowledge management system for project management of a Chamber of Commerce in the Caribbean Region in ColombiaDiseño del Sistema de Gestión del Conocimiento para la Gestión de Proyectos de una Cámara de Comercio en la Región Caribe-Colombiainfo:eu-repo/semantics/articleinfo:eu-repo/semantics/drafthttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/version/c_b1a7d7d4d402bccehttp://purl.org/coar/resource_type/c_2df8fbb1Democracy;Populism;CaracasLEMBCartagena de IndiasHonarpour, A., Jusoh, A., Md Nor, K. Gestión del conocimiento, gestión de la calidad total e innovación: una nueva mirada (2010) Revista de gestión e innovación tecnológica, 7 (3), pp. 22-31. nºHuang, K. T., Lee, Y., Wang, R. Y. (1998) Quality information and knowledge. Cited 411 times. Ciudad de Mexico: Prentice Hall PTRCartagena, C. d. C. d. (2020) Orientación estratégica Cartagena de Indias: Recuperado de https://www.CámaradeComerciodeCartagenaartagena.org.co/orientacionestrategica/Ruidiaz Rodriguez, W. (2017) Diagnóstico de gestión de conocimiento para la Cámara de Comercio de Cartagena - en el convenio Marco No. 1CV8-17 Cartagena de IndiasMartínez, A. (2018) mplementación de PMO y metodología de Dirección de proyectos (Fases 1 y 2) Cartagena de Indias: AFM Consultoría y FormaciónBhatt, N. Is There a Difference between Knowledge Management and Intellectual Capital? (2001) Competitive Knowledge Management, 7 (1), pp. 72-84. nºSingh, M.D., Kant, R. Knowledge management barriers: An interpretive structural modeling approach (2008) International Journal of Management Science and Engineering Management, 3 (2), pp. 141-150. Cited 304 times. doi: 10.1080/17509653.2008.10671042Omona, W., van der Weide, T., Lubega, J. Using ICT to enhance knowledge management in higher education: A conceptual framework and research agenda (2010) nternational Journal of Education and Development using ICT, 6 (4), pp. 83-101. Cited 51 times.Nonaka, I. (2007) Strategy as distributed phronesis: Knowledge creation for the common good knowledge Manila: Philippines.: Management: from brain to businessDaft, H. G. P. How organizations learn: A communication framework (1987) Research in the Sociology of Organizations, 5 (1), pp. 1-36. Cited 224 times. R. L. &. nºAlavi, M., Leidner, D.E. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues (2001) MIS Quarterly: Management Information Systems, 25 (1), pp. 107-136. Cited 6661 times. http://misq.org/misq/downloads/ doi: 10.2307/3250961Phipps, S.T.A., Prieto, L.C. Knowledge is power? An inquiry into knowledge management, Its effects on individual creativity, and the moderating role of an entrepreneurial mindset (2012) Academy of Strategic Management Journal, 11 (1), pp. 43-58. Cited 19 times. http://www.alliedacademies.org/Publications/Download.aspx?fid=628Heihg, P. (2009) Harmonisation of knowledge management -comparing 160 KM frameworks around the globeWeisberg, R. W. (1999) Creativity and knowledge: A challenge to theories. Cited 492 times. New York, NY.: Cambridge University Press R. SternbergKasvi, J.J.J., Vartiainen, M., Hailikari, M. Managing knowledge and knowledge competences in projects and project organisations (2003) International Journal of Project Management, 21 (8), pp. 571-582. Cited 187 times. http://www.elsevier.com/inca/publications/store/3/0/4/3/5/index.htt doi: 10.1016/S0263-7863(02)00057-1Nonaka, I., Takeuchi, H. (1999) La organización creadora del conocimiento: cómo las compañías japonesas crean la dinámica de la innovación. Cited 169 times. México, D. F: Oxford University PressWei, K.C.J., Xie, F. Accruals, capital investments, and stock returns (2008) Financial Analysts Journal, 64 (5), pp. 34-44. Cited 16 times. doi: 10.2469/faj.v64.n5.5Chou, S.-W. Knowledge creation: Absorptive capacity, organizational mechanisms, and knowledge storage/retrieval capabilities (2005) Journal of Information Science, 31 (6), pp. 453-465. Cited 69 times. doi: 10.1177/0165551505057005Phipps, S.T.A., Prieto, L.C. Knowledge is power? An inquiry into knowledge management, Its effects on individual creativity, and the moderating role of an entrepreneurial mindset (2012) Academy of Strategic Management Journal, 11 (1), pp. 43-58. Cited 19 times. http://www.alliedacademies.org/Publications/Download.aspx?fid=628(2017) A Guide to the Project Management Body of Knowledge, PMBOK® Guide). Cited 1550 times. PMI, (6a ed). Newtown Square, Pa:: Project Management InstituteLiebowitz, J., Megbolugbe, I. A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives (2003) International Journal of Project Management, 21 (3), pp. 189-198. Cited 145 times. doi: 10.1016/S0263-7863(02)00093-5Alavi, M., Leidner, D. E. (1999) Modelospara la creación y gestión del conocimiento: una aproximación teóricaNonaka, I., Takeuchi, H. (1995) The knowledge creating company: How Japanese companies create the dynamics of innovation. Cited 20253 times. New York, NY: Oxford University Press, IncLindner, F., Wald, A. Success factors of knowledge management in temporary organizations (2011) International Journal of Project Management, 29 (7), pp. 877-888. Cited 260 times. doi: 10.1016/j.ijproman.2010.09.003Weber, R. O. Addressing Failure Factors in Knowledge Management (2007) Electronic Journal of Knowledge Management, 5 (3), pp. 333-346. Cited 39 times. nºDuggal, J. S. Building the next generation project management office (2001) Proceedings of the PMI Conference Nashville, TN(2015) Como captar el valor de la dirección de proyectos Pulse of the ProfessionSensuse, D.I., Cahyaningsih, E., Wibowo, W.C. Knowledge Management: Organizational Culture in Indonesian Government Human Capital Management (2015) Procedia Computer Science, 72, pp. 485-494. Cited 27 times. http://www.sciencedirect.com/science/journal/18770509 doi: 10.1016/j.procs.2015.12.130Escobar Gaviria, T. V. C. E. (2011) Prototipo de un portal de conocimiento; herramienta para la gestión del Conocimiento Organizacional J. C. &. Bachelor's thesis, Universidad EAFIT)Siegelaub, J. M. (2017) How PRINCE2® Can Complement the PMBOK® Guide and Your PMP® APMG InternationalNagles, N. LA GESTIÓN DEL CONOCIMIENTO COMO FUENTE DE INNOVACIÓN (2007) Revista Escuela de Administración de Negocios. Cited 17 times.Hussain (2004) Gestión del conocimiento en las organizaciones: fundamentos, metodologías, praxis Colección: Biblioteconomía y Administración cultural(2017) A Guide to the Project Management Body of Knowledge (PMBOK® Guide). Cited 1550 times. P. M. I. PMI, (6a ed), Newtown Square, Pennsylvania EE.UU: Project Management Institute: Project Management InstituteSeethamraju Factores influyentes de la gestión del conocimiento en el contexto de la investigación Marjan,2009; Ongallo, 2004; Canals, 2003, revista del Instituto de Investigaciones Bibliotecológicas, Universidad de Buenos Aires(Red de Revistas Científicas de América Latina, el Caribe, España y Portugal) 2015(2004) Factores influyentes de la gestión del conocimiento en el contexto de la investigación CEN, Universidad de Buenos Aires: Información, cultura y sociedad: revista del Instituto de Investigaciones BibliotecológicasArgyris, C. (1999) El aprendizaje organizacional: Reflexión desde la investigación aplicada en el grupo de estudios Universidad del Valle Cali Colombia: Red de Revistas Científicas de América Latina, el Caribe, España y PortugalRugles Una Breve introducción a las tecnologías de la información para la gestión del conocimiento (1997) Intangible Capitalhttp://purl.org/coar/resource_type/c_6501ORIGINALFP240.pdfFP240.pdfapplication/pdf1074880https://repositorio.utb.edu.co/bitstream/20.500.12585/12329/1/FP240.pdfa2dd245001ea7ea58b2875dece9ba57bMD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8805https://repositorio.utb.edu.co/bitstream/20.500.12585/12329/2/license_rdf4460e5956bc1d1639be9ae6146a50347MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-83182https://repositorio.utb.edu.co/bitstream/20.500.12585/12329/3/license.txte20ad307a1c5f3f25af9304a7a7c86b6MD53TEXTFP240.pdf.txtFP240.pdf.txtExtracted 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