Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia

The present investigation has two aims: (1) to empirically examine the factors that affect QWL among the millennials working in the commercial sector in Colombia and (2) to investigate the role of a set of individual differences as moderators (for example, gender, educational level and type of contr...

Full description

Autores:
Martínez-Buelvas, Laura
Jaramillo-Naranjo, Olga
De La Hoz-Dominguez, Enrique
Tipo de recurso:
Fecha de publicación:
2021
Institución:
Universidad Tecnológica de Bolívar
Repositorio:
Repositorio Institucional UTB
Idioma:
eng
OAI Identifier:
oai:repositorio.utb.edu.co:20.500.12585/12237
Acceso en línea:
https://hdl.handle.net/20.500.12585/12237
Palabra clave:
Personnel;
Millennials;
Baby Boomer Generation
LEMB
Rights
openAccess
License
http://creativecommons.org/licenses/by-nc-nd/4.0/
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dc.title.spa.fl_str_mv Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
title Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
spellingShingle Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
Personnel;
Millennials;
Baby Boomer Generation
LEMB
title_short Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
title_full Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
title_fullStr Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
title_full_unstemmed Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
title_sort Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia
dc.creator.fl_str_mv Martínez-Buelvas, Laura
Jaramillo-Naranjo, Olga
De La Hoz-Dominguez, Enrique
dc.contributor.author.none.fl_str_mv Martínez-Buelvas, Laura
Jaramillo-Naranjo, Olga
De La Hoz-Dominguez, Enrique
dc.subject.keywords.spa.fl_str_mv Personnel;
Millennials;
Baby Boomer Generation
topic Personnel;
Millennials;
Baby Boomer Generation
LEMB
dc.subject.armarc.none.fl_str_mv LEMB
description The present investigation has two aims: (1) to empirically examine the factors that affect QWL among the millennials working in the commercial sector in Colombia and (2) to investigate the role of a set of individual differences as moderators (for example, gender, educational level and type of contract) in a complete QWL model, based on the methodology of (Tarhini, Hone, & Liu, 2014). The instrument used was the Work Quality of Life Tool (Wage and Subjective Conditions) which has been validated in the previous studies. The total of 1,163 surveys were conducted with workers from the commercial sector in Colombia who belong to the generation Y or the millennial generation, that is, born between 1981 and 2000. The results show that training, promotion, wages and the relationship of the individual with their work directly and positively affect the quality of work life in the study sample. We conduct a confirmatory factor analysis based on structural equations, revealing that the majority of the hypothesis associated with gender, educational level and type of contract were supported. This study serves to support the establishment of programs, projects and management plans to generate adequate use of the talents and skills of the millennials and thus create challenging and satisfactory jobs that increase organizational productivity. © 2021, Centre of Sociological Research. All rights reserved.
publishDate 2021
dc.date.issued.none.fl_str_mv 2021
dc.date.accessioned.none.fl_str_mv 2023-07-19T21:25:19Z
dc.date.available.none.fl_str_mv 2023-07-19T21:25:19Z
dc.date.submitted.none.fl_str_mv 2023
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dc.identifier.citation.spa.fl_str_mv Martínez-Buelvas, L., Jaramillo-Naranjo, O., & De la Hoz Domínguez, E. J. (2021). Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia.
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/20.500.12585/12237
dc.identifier.doi.none.fl_str_mv 10.14254/2071-789X.2021/14-2/4
dc.identifier.instname.spa.fl_str_mv Universidad Tecnológica de Bolívar
dc.identifier.reponame.spa.fl_str_mv Repositorio Universidad Tecnológica de Bolívar
identifier_str_mv Martínez-Buelvas, L., Jaramillo-Naranjo, O., & De la Hoz Domínguez, E. J. (2021). Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia.
10.14254/2071-789X.2021/14-2/4
Universidad Tecnológica de Bolívar
Repositorio Universidad Tecnológica de Bolívar
url https://hdl.handle.net/20.500.12585/12237
dc.language.iso.spa.fl_str_mv eng
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dc.publisher.place.spa.fl_str_mv Cartagena de Indias
dc.source.spa.fl_str_mv Economics and Sociology
institution Universidad Tecnológica de Bolívar
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spelling Martínez-Buelvas, Laurab2943adc-798e-4d18-b704-1da4c27b6d16Jaramillo-Naranjo, Olga5b39b14b-a33d-409d-81c1-2034a1030fbeDe La Hoz-Dominguez, Enriquead200026-a42f-466a-ac7a-31f67a4303c32023-07-19T21:25:19Z2023-07-19T21:25:19Z20212023Martínez-Buelvas, L., Jaramillo-Naranjo, O., & De la Hoz Domínguez, E. J. (2021). Factors that affect quality of work life of the millennials linked to the commercial sector in Colombia.https://hdl.handle.net/20.500.12585/1223710.14254/2071-789X.2021/14-2/4Universidad Tecnológica de BolívarRepositorio Universidad Tecnológica de BolívarThe present investigation has two aims: (1) to empirically examine the factors that affect QWL among the millennials working in the commercial sector in Colombia and (2) to investigate the role of a set of individual differences as moderators (for example, gender, educational level and type of contract) in a complete QWL model, based on the methodology of (Tarhini, Hone, & Liu, 2014). The instrument used was the Work Quality of Life Tool (Wage and Subjective Conditions) which has been validated in the previous studies. The total of 1,163 surveys were conducted with workers from the commercial sector in Colombia who belong to the generation Y or the millennial generation, that is, born between 1981 and 2000. The results show that training, promotion, wages and the relationship of the individual with their work directly and positively affect the quality of work life in the study sample. We conduct a confirmatory factor analysis based on structural equations, revealing that the majority of the hypothesis associated with gender, educational level and type of contract were supported. This study serves to support the establishment of programs, projects and management plans to generate adequate use of the talents and skills of the millennials and thus create challenging and satisfactory jobs that increase organizational productivity. © 2021, Centre of Sociological Research. All rights reserved.application/pdfenghttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAttribution-NonCommercial-NoDerivatives 4.0 Internacionalhttp://purl.org/coar/access_right/c_abf2Economics and SociologyFactors that affect quality of work life of the millennials linked to the commercial sector in Colombiainfo:eu-repo/semantics/articleinfo:eu-repo/semantics/drafthttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/version/c_b1a7d7d4d402bccehttp://purl.org/coar/resource_type/c_2df8fbb1Personnel;Millennials;Baby Boomer GenerationLEMBCartagena de IndiasAguirre Osorio, P. A. (2017) Características sociodemográficas y laborales de los diferentes grupos generacionales que laboran en el año 2016, en la Central Hidroeléctrica de Caldas CHEC S.A E.S.P Universidad San BuenaventuraAhmad, S. Paradigms of quality of work life (2013) Journal of Human Values, 19 (1), pp. 73-82. Cited 32 times. doi: 10.1177/0971685812470345Ahumada, L.K., Sanchez, I.D. Application of the Wilcoxon Test to correlate the results of the Saber 11 and Saber T&T Test (2019) IOP Conference Series: Materials Science and Engineering, 519 (1), art. no. 012034. Cited 2 times. https://iopscience.iop.org/journal/1757-899X doi: 10.1088/1757-899X/519/1/012034Buelvas, L.M., Oviedo-Trespalacios, O., Amaya, C.L. Design and validation of an instrument to measure the perception of working conditions: Case manufacturing sector Colombian Caribbean Region (2016) Universitas Psychologica, 15 (1), pp. 339-348. Cited 9 times. http://revistas.javeriana.edu.co/index.php/revPsycho/article/download/7258/13522 doi: 10.11144/Javeriana.upsy15-1.dvhmFernández, C.I., Heras, R.L., Fernández, D.D. Job quality and job satisfaction in Spanish regions. A study with special reference to Comunidad de Madrid (2011) Investigaciones Regionales, (19), pp. 25-49. Cited 12 times. http://www.aecr.org/images/ImatgesArticles/2011/5/02_IGLESIAS.pdfCañón Buitrago, S. C., Galeano Martinez, G. Factores Laborales Psicosociales y Calidad de Vida Laboral de los Trabajadores de la Salud de ASSBASALUD E.S.E (2011) Manizales, 11 (2), p. 114. Cited 12 times.Glass, A. Understanding generational differences for competitive success (2007) Industrial and Commercial Training, 39 (2), pp. 98-103. Cited 211 times. doi: 10.1108/00197850710732424González Baltazar, R., Hidalgo Santacruz, G., Cortés, S., Contreras Estrada, M. I., Aldrete Rodríguez, M. G., Hidalgo González, B. J., Barrera Vega, J. A. RELACIÓN ENTRE GÉNERO Y CALIDAD DE VIDA LABORAL EN PROFESIONALES DE SALUD (2015) Psicogente, 18, pp. 52-65. Cited 4 times.González, B. R., Hidalgo, S. G., Salazar, E. J. Calidad de vida en el trabajo: un término de moda con problemas de conceptualización (2007) Psicología y Salud, 17 (1), pp. 115-123. Cited 6 times.Chan, K.W., Wyatt, T.A. Quality of Work Life: A study of employees in Shanghai, China (2007) Asia Pacific Business Review, 13 (4), pp. 501-517. Cited 82 times. doi: 10.1080/13602380701250681Kultalahti, S., Viitala, R.L. Sufficient challenges and a weekend ahead – Generation Y describing motivation at work (2014) Journal of Organizational Change Management, 27 (4), pp. 569-582. Cited 44 times. http://www.emeraldinsight.com/info/journals/jocm/jocm.jsp doi: 10.1108/JOCM-05-2014-0101Martin, C.A. From high maintenance to high productivity: What managers need to know about Generation Y (2005) Industrial and Commercial Training, 37 (1), pp. 39-44. Cited 263 times. http://www.emeraldinsight.com/info/journals/ict/ict.jsp doi: 10.1108/00197850510699965Martínez, L. (2014) Evaluación Del Impacto De Las Condiciones De Trabajo En La Calidad De Vida Laboral En El Sector Manufacturero De La Región Caribe Colombiana (Maestría en Ingeniería Industrial). Cited 3 times. Universidad del NorteMartínez-Buelvas, L., Jaramillo-Naranjo, O. How to manage generations? An Approach based on the Quality of Work Life (Open Access) (2019) IBIMA Business Review, 2019, art. no. 493697. Cited 3 times. https://ibimapublishing.com/articles/IBIMABR/2019/493697/ doi: 10.5171/2019.493697Martínez-Buelvas, L., Jaramillo-Naranjo, O., Oviedo-Trespalacios, O. Generational diversity and quality of work life: Case study in the Colombian logistic sector (2019) Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020, pp. 936-946. ISBN: 978-099985512-6Martínez-Buelvas, L., Oviedo-Trespalacios, O., Luna-Amaya, C. Impact of working conditions on the quality of working life: Case manufacturing sector Colombian Caribbean region (2015) DYNA (Colombia), 82 (194), pp. 194-203. Cited 8 times. http://dyna.unalmed.edu.co/en/verPDF.php?id_articulo=v82n194a24&tipo=articulo&id=194 doi: 10.15446/dyna.v82n194.49293Martínez-Buelvas, L., Oviedo-Trespalacios, O., Luna-Amaya, C. Wage and subjective conditions assessing tool applied for the quality of work: Case of the manufacturing sector of the Colombian Caribbean region (2018) Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth, pp. 6345-6356. Cited 2 times. ISBN: 978-099985511-9Ogungbamila, A., Olaseni, J.T. Gender as a moderator of the relationship between job demand and quality of work-life of police personnel in Lagos, Nigeria (2019) Psychological Thought, 12 (1), pp. 63-73. https://psyct.psychopen.eu/article/download/264/pdf doi: 10.5964/psyct.v12i1.264Park, S., Park, S. Exploring the generation gap in the workplace in South Korea (Open Access) (2018) Human Resource Development International, 21 (3), pp. 276-283. Cited 19 times. http://www.tandf.co.uk/journals/titles/13678868.asp doi: 10.1080/13678868.2017.1306769Robone, S., Jones, A.M., Rice, N. Contractual conditions, working conditions and their impact on health and well-being (2011) European Journal of Health Economics, 12 (5), pp. 429-444. Cited 76 times. doi: 10.1007/s10198-010-0256-0Selvarajan, T.T., Slattery, J., Stringer, D.Y. Relationship between gender and work related attitudes: A study of temporary agency employees (2015) Journal of Business Research, 68 (9), pp. 1919-1927. Cited 19 times. http://www.elsevier.com/locate/jbusres doi: 10.1016/j.jbusres.2015.01.001Tarhini, A., Hone, K., Liu, X. The effects of individual differences on e-learning users' behaviour in developing countries: A structural equation model (2014) Computers in Human Behavior, 41, pp. 153-163. Cited 184 times. https://www.journals.elsevier.com/computers-in-human-behavior doi: 10.1016/j.chb.2014.09.020Vesga Rodríguez, J. J. Los tipos de contratación laboral y sus implicaciones en el contrato psicológico (2011) Pensamiento Psicológico, 9, pp. 171-182. Cited 4 times.Smola, K.W., Sutton, C.D. Generational differences: Revisiting generational work values for the new millennium (2002) Journal of Organizational Behavior, 23 (SPEC. ISS.), pp. 363-382. Cited 836 times. doi: 10.1002/job.147Yoonjoung Heo, C., Kim, S., Kim, B. Investigating the Impact of Relationship Quality During an Internship on Millennials’ Career Decisions and Gender Differences (2018) Journal of Hospitality and Tourism Education, 30 (2), pp. 71-84. 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