Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia
Knowledge management is one of the most important aspects within the organizational development since its function allows the growth and improvement of the company. This research is oriented to the design of a knowledge management system for the Projects Area of a Chamber of Commerce in the Caribbea...
- Autores:
-
Meza, Gisela
Gualdrón, Carlos
Padrón, Raúl
- Tipo de recurso:
- Fecha de publicación:
- 2021
- Institución:
- Universidad Tecnológica de Bolívar
- Repositorio:
- Repositorio Institucional UTB
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.utb.edu.co:20.500.12585/10664
- Acceso en línea:
- https://hdl.handle.net/20.500.12585/10664
http://dx.doi.org/10.18687/LACCEI2021.1.1.240
- Palabra clave:
- Knowledge management
Organizational development
Innovation
Intellectual
Chamber of commerce
Models
Systems
LEMB
- Rights
- openAccess
- License
- http://creativecommons.org/licenses/by-nc-nd/4.0/
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Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia |
| title |
Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia |
| spellingShingle |
Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia Knowledge management Organizational development Innovation Intellectual Chamber of commerce Models Systems LEMB |
| title_short |
Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia |
| title_full |
Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia |
| title_fullStr |
Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia |
| title_full_unstemmed |
Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia |
| title_sort |
Diseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombia |
| dc.creator.fl_str_mv |
Meza, Gisela Gualdrón, Carlos Padrón, Raúl |
| dc.contributor.author.none.fl_str_mv |
Meza, Gisela Gualdrón, Carlos Padrón, Raúl |
| dc.subject.keywords.spa.fl_str_mv |
Knowledge management Organizational development Innovation Intellectual Chamber of commerce Models Systems |
| topic |
Knowledge management Organizational development Innovation Intellectual Chamber of commerce Models Systems LEMB |
| dc.subject.armarc.none.fl_str_mv |
LEMB |
| description |
Knowledge management is one of the most important aspects within the organizational development since its function allows the growth and improvement of the company. This research is oriented to the design of a knowledge management system for the Projects Area of a Chamber of Commerce in the Caribbean Region in Colombia (CCC) that allows an adequate use, appropriation, storage and transference of knowledge; understanding the relevance of this aspect for the fulfillment of the mission objects of this institution. A qualitative methodology with a descriptive approach was applied, starting with a documentary review, applying a diagnostic survey and two focus groups to people who directly or indirectly participate in the project phases, to establish the current situation of the Chamber on knowledge management, emphasizing the critical processes that were required to impact in terms of the prioritized components: intellectual capital, ICT, organizational learning, and innovation. Finally, a knowledge management model was selected and adapted for a Chamber of Commerce in the Caribbean Region in Colombia and, subsequently, the system was designed as a tool for knowledge management to facilitate the planning, execution, monitoring and control of projects of the organization. |
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2021 |
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2021-07-21 |
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2022-04-06T13:31:19Z |
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2022-04-06T13:31:19Z |
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2022-04-05 |
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info:eu-repo/semantics/article |
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info:eu-repo/semantics/restrictedAccess |
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http://purl.org/coar/resource_type/c_2df8fbb1 |
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Meza, Gisela, Gualdrón, Carlos Padrón, Raúl. 19 th LACCEI International Multi-Conference for Engineering, Education, and Technology: “Prospective and trends in technology and skills for sustainable social development" "Leveraging emerging technologies to construct the future", Buenos Aires -Argentina, July 21-23, 2021. |
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https://hdl.handle.net/20.500.12585/10664 |
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http://dx.doi.org/10.18687/LACCEI2021.1.1.240 |
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Universidad Tecnológica de Bolívar |
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Repositorio Universidad Tecnológica de Bolívar |
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Meza, Gisela, Gualdrón, Carlos Padrón, Raúl. 19 th LACCEI International Multi-Conference for Engineering, Education, and Technology: “Prospective and trends in technology and skills for sustainable social development" "Leveraging emerging technologies to construct the future", Buenos Aires -Argentina, July 21-23, 2021. Universidad Tecnológica de Bolívar Repositorio Universidad Tecnológica de Bolívar |
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https://hdl.handle.net/20.500.12585/10664 http://dx.doi.org/10.18687/LACCEI2021.1.1.240 |
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spa |
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http://creativecommons.org/licenses/by-nc-nd/4.0/ |
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Attribution-NonCommercial-NoDerivatives 4.0 Internacional |
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openAccess |
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11 Páginas |
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application/pdf |
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Colombia |
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Cartagena de Indias |
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19 th LACCEI International Multi-Conference for Engineering, Education, and Technology |
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Meza, Gisela2d49a38f-e6ca-4de6-bd51-f3c14a579af3Gualdrón, Carlos48a462a5-c5e9-4b16-90c2-3667f6addc90Padrón, Raúlcedc2c01-9f30-43c6-96da-3b982de6295aColombia2022-04-06T13:31:19Z2022-04-06T13:31:19Z2021-07-212022-04-05Meza, Gisela, Gualdrón, Carlos Padrón, Raúl. 19 th LACCEI International Multi-Conference for Engineering, Education, and Technology: “Prospective and trends in technology and skills for sustainable social development" "Leveraging emerging technologies to construct the future", Buenos Aires -Argentina, July 21-23, 2021.https://hdl.handle.net/20.500.12585/10664http://dx.doi.org/10.18687/LACCEI2021.1.1.240Universidad Tecnológica de BolívarRepositorio Universidad Tecnológica de BolívarKnowledge management is one of the most important aspects within the organizational development since its function allows the growth and improvement of the company. This research is oriented to the design of a knowledge management system for the Projects Area of a Chamber of Commerce in the Caribbean Region in Colombia (CCC) that allows an adequate use, appropriation, storage and transference of knowledge; understanding the relevance of this aspect for the fulfillment of the mission objects of this institution. A qualitative methodology with a descriptive approach was applied, starting with a documentary review, applying a diagnostic survey and two focus groups to people who directly or indirectly participate in the project phases, to establish the current situation of the Chamber on knowledge management, emphasizing the critical processes that were required to impact in terms of the prioritized components: intellectual capital, ICT, organizational learning, and innovation. Finally, a knowledge management model was selected and adapted for a Chamber of Commerce in the Caribbean Region in Colombia and, subsequently, the system was designed as a tool for knowledge management to facilitate the planning, execution, monitoring and control of projects of the organization.11 Páginasapplication/pdfspahttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAttribution-NonCommercial-NoDerivatives 4.0 Internacionalhttp://purl.org/coar/access_right/c_abf219 th LACCEI International Multi-Conference for Engineering, Education, and TechnologyDiseño del sistema de gestión del conocimiento para la gestión de proyectos de una Cámara de Comercio en la región Caribe-Colombiainfo:eu-repo/semantics/articleinfo:eu-repo/semantics/restrictedAccesshttp://purl.org/coar/resource_type/c_2df8fbb1Knowledge managementOrganizational developmentInnovationIntellectualChamber of commerceModelsSystemsLEMBCartagena de IndiasInvestigadoresA. Honarpour, A. Jusoh y K. Md Nor, «Gestión del conocimiento, gestión de la calidad total e innovación: una nueva mirada.,» Revista de gestión e innovación tecnológica, vol. 7, nº 3, pp. 22-31, 2010.K. T. Huang, Y. Lee y R. Y. Wang, Quality information and knowledge, Ciudad de Mexico: Prentice Hall PTR., 1998.C. d. C. d. Cartagena, Orientación estratégica, Cartagena de Indias: Recuperado de: https://www.Cámara de Comercio de Cartagenaartagena.org.co/orientacionestrategica/<, 2020.W. Ruidiaz Rodriguez, Diagnóstico de gestión de conocimiento para la Cámara de Comercio de Cartagena - en el convenio Marco No. 1CV8-17., Cartagena de Indias., 2017.A. Martínez, mplementación de PMO y metodología de Dirección de proyectos (Fases 1 y 2), Cartagena de Indias: AFM Consultoría y Formación., 2018.N. Bhatt, «Is There a Difference between Knowledge Management and Intellectual Capital?.,» Competitive Knowledge Management, vol. 7, nº 1, pp. 72-84, 2001.M. D. Singh y R. Kant, «Knowledge management barriers: An interpretive structural modeling approach,» International Journal of Management Science and Engineering Management, vol. 3, nº 2, pp. 141-150., 2008.W. Omona, T. van der Weide y J. Lubega, «Using ICT to enhance knowledge management in higher education: A conceptual framework and research agenda.,» nternational Journal of Education and Development using ICT,, vol. 6, nº 4, pp. 83-101., 2010.I. Nonaka, Strategy as distributed phronesis: Knowledge creation for the common good knowledge., Manila: Philippines.: Management: from brain to business., 2007.R. L. &. H. G. P. Daft, «How organizations learn: A communication framework.,» Research in the Sociology of Organizations,, vol. 5, nº 1, p. 1–36., 1987M. &. L. D. E. Alavi, «view: Knowledge management and knowledge management systems:,» Conceptual foundations and research issues. MIS Quarterly, , vol. 25, nº 1, pp. 107-136, (2001.S. T. &. P. L. C. Phipps, « Knowledge is power? an inquiry into knowledge management, its effects on individual creativity, and the moderating role of an entrepreneurial mindset.,» Academy of Strategic Management Journal,, vol. 12, nº 1, pp. 43-58., 2012).P. Heihg, «Harmonisation of knowledge management -– comparing 160 KM frameworks around the globe,» 2009.R. W. Weisberg, Creativity and knowledge: A challenge to theories., New York, NY.: Cambridge University Press: In R. Sternberg., 1999.J. J. V. M. &. H. M. Kasvi, «Managing knowledge and knowledge competences in projects and project organisations.,» nternational Journal of Project Management, vol. 21, nº 1, pp. 571-582., 2003.I. Nonaka y H. Takeuchi, La organización creadora del conocimiento: cómo las compañías japonesas crean la dinámica de la innovación., México, D. F: Oxford University Press., 1999.J. Wei y F. Xie, «Accruals, Capital Investments, and Stock Returns,» Financial Analyts Journal, vol. 64, nº 5, 2008.S. Chou, «Knowledge creation: absorptive capacity, organizational mechanisms, and knowledge storage/retrieval capabilities.,» Journal of Information Science, vol. 31, nº 6, pp. 453-465., 2005.S. T. Phipps y L. C. Prieto, «Knowledge is power? an inquiry into knowledge management, its effects on individual creativity, and the moderating role of an entrepreneurial mindset,» Academy of Strategic Management Journal, pp. 43-58, 2012.PMI, A Guide to the Project Management Body of Knowledge, PMBOK® Guide)(6a ed.). Newtown Square, Pa: : Project Management Institute., 2017.J. Liebowitz y I. Megbolugbe, «A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives,» International Journal of Project Management, vol. 21, pp. 189-198, 2003.M. Alavi y D. E. Leidner, «Modelospara la creación y gestión del conocimiento: una aproximación teórica,» 1999I. Nonaka y H. Takeuchi, The knowledge creating company: How Japanese companies create the dynamics of innovation, New York, NY: Oxford University Press, Inc., 1995.F. &. W. A. Lindner, « Success factors of knowledge management in temporary organizations,» International Journal of Project Management,, vol. 29, nº 1, pp. 877- 888., 2011.R. O. Weber, «Addressing Failure Factors in Knowledge Management,» Electronic Journal of Knowledge Management, vol. 5, nº 3, pp. 333-346., 2007.J. S. Duggal, « Building the next generation project management office.,» Proceedings of the PMI Conference, Nashville, TN., 2001.Pulse of the Profession, «Como captar el valor de la dirección de proyectos,» 2015. [28] E. Cahyaningsihy , D. SensusE. Cahyaningsihy , D. Sensuse y W. Wibowo,, «Knowledge Management: Organizational Culture in Indonesian Government Human Capital Management.,» Procedia Computer Science, vol. 72, nº 1, p. 485 –494, 2015.J. C. &. T. V. C. E. Escobar Gaviria, «Prototipo de un portal de conocimiento; herramienta para la gestión del Conocimiento Organizacional,» Bachelor's thesis, Universidad EAFIT)., 2011.J. M. Siegelaub, How PRINCE2® Can Complement the PMBOK® Guide and Your PMP®, APMG International., 2017.N. Nagles, «LA GESTIÓN DEL CONOCIMIENTO COMO FUENTE DE INNOVACIÓN,» Revista Escuela de Administración de Negocios, 2007.Hussain, Gestión del conocimiento en las organizaciones: fundamentos, metodologías, praxis, Colección: Biblioteconomía y Administración cultural , 2004.P. M. I. –. PMI, A Guide to the Project Management Body of Knowledge (PMBOK® Guide)(6a ed.), Newtown Square, Pennsylvania EE.UU: Project Management Institute: Project Management Institute, 2017.Seethamraju & Marjan,2009 ; Ongallo, 2004; Canals, 2003, «Factores influyentes de la gestión del conocimiento en el contexto de la investigación,» revista del Instituto de Investigaciones Bibliotecológicas, Universidad de Buenos Aires(Red de Revistas Científicas de América Latina, el Caribe, España y Portugal) 2015CEN, Factores influyentes de la gestión del conocimiento en el contexto de la investigación, Universidad de Buenos Aires: Información, cultura y sociedad: revista del Instituto de Investigaciones Bibliotecológicas, 2004.C. Argyris, El aprendizaje organizacional: Reflexión desde la investigación aplicada en el grupo de estudios, Universidad del Valle- Cali- Colombia: Red de Revistas Científicas de América Latina, el Caribe, España y Portugal, 1999.Rugles, «Una Breve introducción a las tecnologías de la información para la gestión del conocimiento,» Intangible Capital, 1997.http://purl.org/coar/resource_type/c_2df8fbb1ORIGINALdiseño del sistema.pdfdiseño del sistema.pdfapplication/pdf1074880https://repositorio.utb.edu.co/bitstream/20.500.12585/10664/1/dise%c3%b1o%20del%20sistema.pdfa2dd245001ea7ea58b2875dece9ba57bMD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8805https://repositorio.utb.edu.co/bitstream/20.500.12585/10664/2/license_rdf4460e5956bc1d1639be9ae6146a50347MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-83182https://repositorio.utb.edu.co/bitstream/20.500.12585/10664/3/license.txte20ad307a1c5f3f25af9304a7a7c86b6MD53TEXTdiseño del sistema.pdf.txtdiseño del 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