Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach

The objective of this study is to develop a comparative study of knowledge management and the most representative models applied in Chilean SMEs versus the models proposed in Colombia, with the purpose of adopting those good practices that allow more SMEs in Colombia to improve performance in the ar...

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Autores:
Gualdrón, Carlos
González, Alejandra
Keyner, Galera
Tipo de recurso:
Fecha de publicación:
2022
Institución:
Universidad Tecnológica de Bolívar
Repositorio:
Repositorio Institucional UTB
Idioma:
eng
OAI Identifier:
oai:repositorio.utb.edu.co:20.500.12585/12354
Acceso en línea:
https://hdl.handle.net/20.500.12585/12354
Palabra clave:
Community Innovation Survey;
Marketing Innovation;
Firm
LEMB
Rights
openAccess
License
http://creativecommons.org/licenses/by-nc-nd/4.0/
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dc.title.spa.fl_str_mv Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach
title Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach
spellingShingle Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach
Community Innovation Survey;
Marketing Innovation;
Firm
LEMB
title_short Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach
title_full Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach
title_fullStr Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach
title_full_unstemmed Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach
title_sort Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach
dc.creator.fl_str_mv Gualdrón, Carlos
González, Alejandra
Keyner, Galera
dc.contributor.author.none.fl_str_mv Gualdrón, Carlos
González, Alejandra
Keyner, Galera
dc.subject.keywords.spa.fl_str_mv Community Innovation Survey;
Marketing Innovation;
Firm
topic Community Innovation Survey;
Marketing Innovation;
Firm
LEMB
dc.subject.armarc.none.fl_str_mv LEMB
description The objective of this study is to develop a comparative study of knowledge management and the most representative models applied in Chilean SMEs versus the models proposed in Colombia, with the purpose of adopting those good practices that allow more SMEs in Colombia to improve performance in the areas of the organization and optimize the transfer of their knowledge to obtain a competitive advantage. © 2022 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
publishDate 2022
dc.date.issued.none.fl_str_mv 2022
dc.date.accessioned.none.fl_str_mv 2023-07-21T16:26:39Z
dc.date.available.none.fl_str_mv 2023-07-21T16:26:39Z
dc.date.submitted.none.fl_str_mv 2023
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dc.identifier.citation.spa.fl_str_mv Gualdrón, C., González, A., & Galera, K. Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach.
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/20.500.12585/12354
dc.identifier.doi.none.fl_str_mv 10.18687/LACCEI2022.1.1.617
dc.identifier.instname.spa.fl_str_mv Universidad Tecnológica de Bolívar
dc.identifier.reponame.spa.fl_str_mv Repositorio Universidad Tecnológica de Bolívar
identifier_str_mv Gualdrón, C., González, A., & Galera, K. Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach.
10.18687/LACCEI2022.1.1.617
Universidad Tecnológica de Bolívar
Repositorio Universidad Tecnológica de Bolívar
url https://hdl.handle.net/20.500.12585/12354
dc.language.iso.spa.fl_str_mv eng
language eng
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dc.rights.cc.*.fl_str_mv Attribution-NonCommercial-NoDerivatives 4.0 Internacional
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dc.format.extent.none.fl_str_mv 13 páginas
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dc.publisher.place.spa.fl_str_mv Cartagena de Indias
dc.source.spa.fl_str_mv Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
institution Universidad Tecnológica de Bolívar
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spelling Gualdrón, Carlos48a462a5-c5e9-4b16-90c2-3667f6addc90González, Alejandra02424a23-e062-440e-9f83-6107bbee6a68Keyner, Galera453a9f4b-a363-48f5-8d7f-1b5360e1ed8b2023-07-21T16:26:39Z2023-07-21T16:26:39Z20222023Gualdrón, C., González, A., & Galera, K. Comparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approach.https://hdl.handle.net/20.500.12585/1235410.18687/LACCEI2022.1.1.617Universidad Tecnológica de BolívarRepositorio Universidad Tecnológica de BolívarThe objective of this study is to develop a comparative study of knowledge management and the most representative models applied in Chilean SMEs versus the models proposed in Colombia, with the purpose of adopting those good practices that allow more SMEs in Colombia to improve performance in the areas of the organization and optimize the transfer of their knowledge to obtain a competitive advantage. © 2022 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.13 páginasapplication/pdfenghttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAttribution-NonCommercial-NoDerivatives 4.0 Internacionalhttp://purl.org/coar/access_right/c_abf2Proceedings of the LACCEI international Multi-conference for Engineering, Education and TechnologyComparative Management Analysis Knowledge in Colombian and Chilean SMEs: Theoretical Approachinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/drafthttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/version/c_b1a7d7d4d402bccehttp://purl.org/coar/resource_type/c_2df8fbb1Community Innovation Survey;Marketing Innovation;FirmLEMBCartagena de IndiasWeisberg, RW (1999) Creativity and knowledge: A challenge to theories. Cited 492 times. New York, NY.: Cambridge University Press R. SternbergHuang, KT, Lee, Y., Wang, RY (1998) Quality information and knowledge. Cited 411 times. Mexico City: Prentice Hall PTRPolanyi, M. (1998) Personal Knowledge. Cited 7398 times. RoutledgeDevlin, K. (1999) Infosense: Turning Information into Knowledge. Cited 60 times. W.H. Freeman and Co, New York (1999). Retrieved from https://dl.acm.org/doi/book/10.5555/520353Perez-Montoro, M. (2008) Knowledge management in organizations Spain. TreaEditions, SLWei, K.C.J., Xie, F. Accruals, capital investments, and stock returns (2008) Financial Analysts Journal, 64 (5), pp. 34-44. Cited 16 times. doi: 10.2469/faj.v64.n5.5Phipps, S.T.A., Prieto, L.C. Knowledge is power? An inquiry into knowledge management, Its effects on individual creativity, and the moderating role of an entrepreneurial mindset (2012) Academy of Strategic Management Journal, 11 (1), pp. 43-58. Cited 19 times. http://www.alliedacademies.org/Publications/Download.aspx?fid=628(2018) The competitiveness. Cited 58 times. Retrieved from https://www.camara.es/innovacion-ycompetitividad/como-ser-competitivo(2013) Management Fundamentals: Essential Concepts and Applications-8th ed Pearson EducationPrieto, I.Ma., Revilla, E. Learning capability and business performance: A non-financial and financial assessment (2006) Learning Organization, 13 (2), pp. 166-185. Cited 114 times. doi: 10.1108/09696470610645494Rodriguez, G. (2003) The reality of the Colombian SME: challenge for development. Cited 18 times. Bogota: Fundes. ISBN: 958-33-5278-0(2019) Economic report of the municipalities of the jurisdiction of the Chamber of Commerce of Cartagena (2027-4858). Retrieved from https://www.cccartagena.org.co/wpcontent/uploads/2020/02/Informe-Econo%CC%81micoJurisdiccio%CC%81n-Ca%CC%81mara-de-Comercio-deCartagena-2019.pdfTaborda Ocampo, MA, Nova, LD, Bohórquez Sanabria, IV (2018) Importance of SMEs for the economic development of Chile in the 21st centuryÁcs, ZJ, Szerb, L., Lafuente, E., Lloyd, A. The Entrepreneurial Ecosystem (2018) Global Entrepreneurship and Development Index 2018, pp. 1-9. Cited 320 times. Cham: Springer International Publishing, Accessed February 22, 2022. [Online]. Available https://doi.org/10.1007/978-3-030-03279-1_1Munoz, A. Web Application for Knowledge Management in Audiovisual Production and Realization Courses Welcome to E-LIS repository-E-LIS repository (accessed February 22, 2022) http://eprints.rclis.org/4315/1/20_comunicacion_movimakingv4.pdfMcadam, R., Reid, R. SME and large organisation perceptions of knowledge management: Comparisons and contrasts (2001) Journal of Knowledge Management, 5 (3), pp. 231-241. Cited 271 times. doi: 10.1108/13673270110400870Nonaka, I., Takeuchi, H. (1995) The knowledge creating company. Cited 20253 times. New York: Oxford University PressAndersen, A. Andersen's Model (1999) Models for Knowledge Management (accessed February 23, 2022) http://modgestcimientopjcb.blogspot.com/2015/10/model-of-andersen-1999.htmlTEJEDOR, B., AGUIRRE, A Logos Project: research on the ability of Spanish companies to learn (1998) Bulletin of Economic Studies, LIII (164), pp. 231-249. Cited 3 times. nº, (August)The 10 step road map Share and Discover Knowledge on SlideShare (accessed February 23, 2022) https://es.slideshare.net/coromoth/the-10-steproad-map-tiwana-2002Collison, C., Parcell, G. Biblioguides: Knowledge Management (GDC): 2.5 A HOLISTIC MODEL to manage knowledge Main Page-Biblioguides at CEPAL Library, United Nations. (accessed February 24, 2022) https://biblioguias.cepal.org/c.php?g=738015&p=6127372DAVENPORT, TH, PRUSAK, L. (1998) Working Knowledge: How Organizations Manage What They Know. Cited 8347 times. Harvard Business School Press. BostonMatlay, H. Organisational learning in small learning organisations: An empirical overview (2000) Education + Training, 42 (4-5), pp. 202-211. Cited 90 times. doi: 10.1108/00400910010373642Camargo, M., Rengifo, P., Serrato, S. (2006) Proposal to structure knowledge management in an SME Thesis. Bogota: Konrad Lorenz FoundationLim, D., Klobas, J. Knowledge management in small enterprises (2000) Electronic Library, 18 (6), pp. 420-432. Cited 98 times. http://www.emeraldinsight.com/loi/EL doi: 10.1108/02640470010361178Beijerse, R.P.U. Knowledge management in small and medium-sized companies: Knowledge management for entrepreneurs (2000) Journal of Knowledge Management, 4 (2), pp. 162-179. Cited 209 times. doi: 10.1108/13673270010372297Harris, David (1996) Creating a Knowledge CentricInformation Technology Environment. Cited 25 times. Harris Training & Consulting Services Inc., Seattle, WashingtonAlavi, M., Leidner, DE (1999) Models for Knowledge Creation and Management: A Theoretical ApproachRodriguez, D. Models for the creation and management of knowledge: a theoretical approach (2006) Educate, 37, pp. 25-39. Cited 48 times. 2006 Retrieved from https://ddd.uab.cat/pub/educar/0211819Xn37/0211819Xn37p25.pdfHernández, A., Marulanda, C.E., López, M. Analysis of knowledge management capabilities for competitiveness of SMEs in Colombia (2014) Informacion Tecnologica, 25 (2), pp. 111-122. Cited 16 times. http://www.scielo.cl/pdf/infotec/v25n2/art13.pdf doi: 10.4067/S0718-07642014000200013Pérez-Montoro, M. Knowledge management: Origins and evolution (2016) Profesional de la Informacion, 25 (4), pp. 526-534. Cited 15 times. http://recyt.fecyt.es/index.php/EPI/issue/archive doi: 10.3145/epi.2016.jul.02(2020) COVID-19: The Great Lockdown and its Impact on Small Businesses. Cited 28 times. Retrieved from https://www.intracen.org/uploadedFiles/intracenorg/Content/Publications/SMECO2020/ITC_SMECO-2020ExSummarySpanish.pdfAnumba, C.J., Egbu, C.O., Carrillo, P.M. Knowledge Management in Construction (2008) Knowledge Management in Construction, pp. 1-226. Cited 42 times. http://onlinelibrary.wiley.com/book/10.1002/9780470759554 ISBN: 1405129727; 978-140512972-5 doi: 10.1002/9780470759554(2009) Guidelines for the realization of "After Action Reviews" or meetings of Reflection After the Action (May). Retrieved from https://www.paho.org/col/index.php?option=com_docman&view=download&category_slug=boletines&alias=207-reunionesde-reflexion-after-de-la-accion&Itemid=688Briceno, H., Cipagauta, E. (2018) Design of a knowledge management model in the IT and technology department of the district finance department (master's thesis). Externado University, Bogota, ColombiaCanessa-Terrazas, E.C., Morales-Flores, F.J., Maldifassi-Pohlhammer, J.O. The impact of IT-enhanced organizational learning on performance: Evidence from Chile (2017) Revista Facultad de Ingenieria, 2017 (82), pp. 60-67. Cited 2 times. http://aprendeenlinea.udea.edu.co/revistas/index.php/ingenieria/article/download/325371/20784565 doi: 10.17533/udea.redin.n82a08Collins, H. (2010) Tacit and explicit knowledge. Cited 625 times. The University of Chicago Press. Retrieved from http://press.uchicago.edu/ucp/books/book/chicago/T/bo8461024.htmlCollison, C., Parcell, G. (2003) Knowledge management, practical lessons from a leading company Barcelona: Editorial Paidós Ibérica; Translation edition (April 1, 2003)Cruz Martínez, M. Á. (2017) Instructional planning of e-learning course to introduce researchers and inventors in technology transferDe Freitas, V., Yaber, G. Holistic model of knowledge management system for higher education institutions (2014) Link Venezuelan Journal of Information, Technology and Knowledge, 11 (3), pp. 123-154. Cited 2 times.Diez Jiménez, DA, Zúñiga Palta, AM (2011) Implementation of a knowledgemanagement model for service companiesDretske, F. Precision of Knowledge and the Flow of Information (1981) THE BEHAVIORAL AND BRAIN SCIENCES Retrieved from https://web.csulb.edu/~cwallis/382/readings/680/dretske.precis%20knowledge%20flow%20of%20info.pdf(2021) (January 18). Week. Retrieved from https://www.semana.com/empresas/articulo/la-dificil-situacionde-las-mipymes-por-el-coronavirus/284722/Frohmann, A., Mulder, N., Olmos, X. (2018) Promotion of export innovation: support instruments for SMEsGonzalez, Egle Maria FUNDAMENTALS OF TOTALITY AND HOLISM IN COMPETENCIES FOR RESEARCH (2007) Lauras, 13 (24), pp. 338-354. ISSN: 1315-883X. Retrieved from https://www.redalyc.org/articulo.oa?id=761/76111485017Guerrero-Gatica, M., Mujica, M.I., Barceló, M., Vio-Garay, M.F., Gelcich, S., Armesto, J.J. Traditional and local knowledge in chile: Review of experiences and insights for management and sustainability (Open Access) (2020) Sustainability (Switzerland), 12 (5), art. no. 1767, pp. 1-14. Cited 12 times. https://www.mdpi.com/2071-1050/12/5/1767/pdf doi: 10.3390/su12051767Liberona, D., Ruiz, M. Analysis of knowledge management programs implemented in Chilean enterprises (2013) Estudios Gerenciales, 29 (127), pp. 151-160. Cited 18 times. https://www.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/1637/PDF doi: 10.1016/j.estger.2013.05.003(2020) Measures against the COVID-19 pandemic Minsalud. Retrieved from https://www.minsalud.gov.co/salud/publica/PET/Paginas/Documentos-Administrativos-covid-19.aspx(2010) What is a pandemic?. Cited 69 times. (February 24). Retrieved from https://www.who.int/csr/disease/swineflu/frequently_asked_questions/pandemic/es/Riquelme, A., Cravero, A., Saavedra, R. (2008) Knowledge Management and Organizational Learning: Model Adapted for the Chilean Public Administration, pp. 43-61.Rocha Novoa, Y.E. (2016) Knowledge management as an innovative strategy to strengthen human talent in the manageri al function in companies in the construction sector in the department of SucreSalazar, J., Zarandona, X. Critical assessment of knowledge management models (2007) XXI Annual Congress AEDEM, 2, pp. 1-15.Salim, J., Yahya, Y., Othman, M., Mohd, N. TheUse of Holistic Approach to Knowledge Management Initiative in Managing Information in Higher Learning Institution: A Perspective (2007) 6th WSEAS International Conference on E-ACTIVITIES, pp. 347-352. Cited 3 times. Tenerife. Spain. December 14-16. Retrieved from http://www.wseas.us/elibrary/conferences/2007tenerife/papers/600-187.pdfSanchez Zuniga, RE (2018) Knowledge management for small and medium businesses(2011) Inter-American Development Bank: Lessons Learned and Good Practices Retrieved from https://publications.iadb.org/publications/spanish/document/Lecciones-aprendidas.pdfhttp://purl.org/coar/resource_type/c_6501ORIGINALFP617.pdfFP617.pdfapplication/pdf652144https://repositorio.utb.edu.co/bitstream/20.500.12585/12354/1/FP617.pdf5a344b38371f9f6a38579032a91b8ef4MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8805https://repositorio.utb.edu.co/bitstream/20.500.12585/12354/2/license_rdf4460e5956bc1d1639be9ae6146a50347MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-83182https://repositorio.utb.edu.co/bitstream/20.500.12585/12354/3/license.txte20ad307a1c5f3f25af9304a7a7c86b6MD53TEXTFP617.pdf.txtFP617.pdf.txtExtracted 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