A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach

A maturity model for micro, small and medium enterprises (MSMEs) is introduced to assess the level of implementation of sustainability strategies and practices in this type of business. According to the literature, only a few sustainability-maturity assessment models intended for MSMEs have integrat...

Full description

Autores:
Vásquez, Jenifer
Aguirre, Santiago
Puertas, Edwin
Bruno, Giulia
Priarone, Paolo C.
Settineri, Luca
Tipo de recurso:
Fecha de publicación:
2021
Institución:
Universidad Tecnológica de Bolívar
Repositorio:
Repositorio Institucional UTB
Idioma:
eng
OAI Identifier:
oai:repositorio.utb.edu.co:20.500.12585/10367
Acceso en línea:
https://hdl.handle.net/20.500.12585/10367
https://doi.org/10.1016/j.jclepro.2021.127692
Palabra clave:
Sustainability
Maturity model
Data analytics
Small and medium-sized enterprises
LEMB
Rights
openAccess
License
http://creativecommons.org/licenses/by-nc-nd/4.0/
id UTB2_4d885d17c3328e825dcfb07ae4de2cf2
oai_identifier_str oai:repositorio.utb.edu.co:20.500.12585/10367
network_acronym_str UTB2
network_name_str Repositorio Institucional UTB
repository_id_str
dc.title.es_CO.fl_str_mv A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach
title A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach
spellingShingle A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach
Sustainability
Maturity model
Data analytics
Small and medium-sized enterprises
LEMB
title_short A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach
title_full A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach
title_fullStr A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach
title_full_unstemmed A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach
title_sort A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach
dc.creator.fl_str_mv Vásquez, Jenifer
Aguirre, Santiago
Puertas, Edwin
Bruno, Giulia
Priarone, Paolo C.
Settineri, Luca
dc.contributor.author.none.fl_str_mv Vásquez, Jenifer
Aguirre, Santiago
Puertas, Edwin
Bruno, Giulia
Priarone, Paolo C.
Settineri, Luca
dc.subject.keywords.es_CO.fl_str_mv Sustainability
Maturity model
Data analytics
Small and medium-sized enterprises
topic Sustainability
Maturity model
Data analytics
Small and medium-sized enterprises
LEMB
dc.subject.armarc.none.fl_str_mv LEMB
description A maturity model for micro, small and medium enterprises (MSMEs) is introduced to assess the level of implementation of sustainability strategies and practices in this type of business. According to the literature, only a few sustainability-maturity assessment models intended for MSMEs have integrated the following three factors: environmental knowledge management, environmental strategies and good practices, and environmental management systems. The sustainability maturity model proposed here for MSMEs is capable of supporting the efforts of companies in their attempts to achieve both environmental sustainability and an improvement in their production systems. The model encompasses a four-level qualitative scale and uses supervised classification algorithms to categorize companies through data analysis techniques. After applying the model to a group of MSMEs from different productive sectors in Colombia, the results have shown that 6% of the companies were at an insufficient level, 31% were at an initial level, 45% at a developed sustainability maturity level, and 18% at a consolidated level. This result implies that the decision makers in the latter group have paid greater attention to the strengthening of sustainability progress capabilities and, hence, to the definition of a maturation route.
publishDate 2021
dc.date.accessioned.none.fl_str_mv 2021-09-22T21:29:16Z
dc.date.available.none.fl_str_mv 2021-09-22T21:29:16Z
dc.date.issued.none.fl_str_mv 2021-05-28
dc.date.submitted.none.fl_str_mv 2021-09-08
dc.type.driver.es_CO.fl_str_mv info:eu-repo/semantics/article
dc.type.hasVersion.es_CO.fl_str_mv info:eu-repo/semantics/restrictedAccess
dc.type.spa.es_CO.fl_str_mv http://purl.org/coar/resource_type/c_2df8fbb1
dc.identifier.citation.es_CO.fl_str_mv Jenifer Vásquez, Santiago Aguirre, Edwin Puertas, Giulia Bruno, Paolo C. Priarone, Luca Settineri, A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach, Journal of Cleaner Production, Volume 311, 2021, 127692, ISSN 0959-6526, https://doi.org/10.1016/j.jclepro.2021.127692.
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/20.500.12585/10367
dc.identifier.doi.none.fl_str_mv https://doi.org/10.1016/j.jclepro.2021.127692
dc.identifier.instname.es_CO.fl_str_mv Universidad Tecnológica de Bolívar
dc.identifier.reponame.es_CO.fl_str_mv Repositorio Universidad Tecnológica de Bolívar
identifier_str_mv Jenifer Vásquez, Santiago Aguirre, Edwin Puertas, Giulia Bruno, Paolo C. Priarone, Luca Settineri, A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach, Journal of Cleaner Production, Volume 311, 2021, 127692, ISSN 0959-6526, https://doi.org/10.1016/j.jclepro.2021.127692.
Universidad Tecnológica de Bolívar
Repositorio Universidad Tecnológica de Bolívar
url https://hdl.handle.net/20.500.12585/10367
https://doi.org/10.1016/j.jclepro.2021.127692
dc.language.iso.es_CO.fl_str_mv eng
language eng
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.uri.*.fl_str_mv http://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.accessRights.es_CO.fl_str_mv info:eu-repo/semantics/openAccess
dc.rights.cc.*.fl_str_mv Attribution-NonCommercial-NoDerivatives 4.0 Internacional
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-nd/4.0/
Attribution-NonCommercial-NoDerivatives 4.0 Internacional
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.extent.none.fl_str_mv 13 páginas
dc.format.mimetype.es_CO.fl_str_mv application/pdf
dc.coverage.spatial.none.fl_str_mv Colombia
dc.publisher.place.es_CO.fl_str_mv Cartagena de Indias
dc.source.es_CO.fl_str_mv Journal of Cleaner Production, vol. 311, 2021
institution Universidad Tecnológica de Bolívar
bitstream.url.fl_str_mv https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/1/A%20sustainability%20maturity%20model%20for%20micro%2c%20sm_Edwin%20Alexander%20Puer.pdf
https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/2/license_rdf
https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/3/license.txt
https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/4/A%20sustainability%20maturity%20model%20for%20micro%2c%20sm_Edwin%20Alexander%20Puer.pdf.txt
https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/5/A%20sustainability%20maturity%20model%20for%20micro%2c%20sm_Edwin%20Alexander%20Puer.pdf.jpg
bitstream.checksum.fl_str_mv 1c71ccd7065d481636e734a8aaa207ac
4460e5956bc1d1639be9ae6146a50347
e20ad307a1c5f3f25af9304a7a7c86b6
3104d406f473d16023369074490fc4f1
512afb5dd0f6e4c56e6efa4424de047b
bitstream.checksumAlgorithm.fl_str_mv MD5
MD5
MD5
MD5
MD5
repository.name.fl_str_mv Repositorio Institucional UTB
repository.mail.fl_str_mv repositorioutb@utb.edu.co
_version_ 1814021779041026048
spelling Vásquez, Jenifer83311e79-c842-4844-b7ed-9a5c4cc31cc9Aguirre, Santiago8bb7e1f4-b1fb-45c5-be15-511fe8978b8aPuertas, Edwin5a1b1566-e112-43dc-8ac7-310ea9af8f05Bruno, Giulia825407a2-9ce0-4851-b048-60e7f3ee41c1Priarone, Paolo C.05445841-5b52-4181-8092-f9cc734a95daSettineri, Lucae491eed3-c0d9-4c28-80b6-7b5fb84b86ebColombia2021-09-22T21:29:16Z2021-09-22T21:29:16Z2021-05-282021-09-08Jenifer Vásquez, Santiago Aguirre, Edwin Puertas, Giulia Bruno, Paolo C. Priarone, Luca Settineri, A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approach, Journal of Cleaner Production, Volume 311, 2021, 127692, ISSN 0959-6526, https://doi.org/10.1016/j.jclepro.2021.127692.https://hdl.handle.net/20.500.12585/10367https://doi.org/10.1016/j.jclepro.2021.127692Universidad Tecnológica de BolívarRepositorio Universidad Tecnológica de BolívarA maturity model for micro, small and medium enterprises (MSMEs) is introduced to assess the level of implementation of sustainability strategies and practices in this type of business. According to the literature, only a few sustainability-maturity assessment models intended for MSMEs have integrated the following three factors: environmental knowledge management, environmental strategies and good practices, and environmental management systems. The sustainability maturity model proposed here for MSMEs is capable of supporting the efforts of companies in their attempts to achieve both environmental sustainability and an improvement in their production systems. The model encompasses a four-level qualitative scale and uses supervised classification algorithms to categorize companies through data analysis techniques. After applying the model to a group of MSMEs from different productive sectors in Colombia, the results have shown that 6% of the companies were at an insufficient level, 31% were at an initial level, 45% at a developed sustainability maturity level, and 18% at a consolidated level. This result implies that the decision makers in the latter group have paid greater attention to the strengthening of sustainability progress capabilities and, hence, to the definition of a maturation route.13 páginasapplication/pdfenghttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAttribution-NonCommercial-NoDerivatives 4.0 Internacionalhttp://purl.org/coar/access_right/c_abf2Journal of Cleaner Production, vol. 311, 2021A sustainability maturity model for micro, small and medium-sized enterprises (MSMEs) based on a data analytics evaluation approachinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/restrictedAccesshttp://purl.org/coar/resource_type/c_2df8fbb1SustainabilityMaturity modelData analyticsSmall and medium-sized enterprisesLEMBCartagena de IndiasAboelmaged, M., 2018. The drivers of sustainable manufacturing practices in Egyptian SMEs and their impact on competitive capabilities: a PLS-SEM model. J. Clean. Prod. 175, 207–221. https://doi.org/10.1016/j.jclepro.2017.12.053. Alpaydin, E., 2016. In: Machine Learning : the New AI. MIT Press, Cambridge, MA.Arbolino, R., De Simone, L., Carlucci, F., Yigitcanlar, T., Ioppolo, G., 2018. Towards a sustainable industrial ecology: implementation of a novel approach in the performance evaluation of Italian regions. J. Clean. Prod. 178, 220–236. https://doi. org/10.1016/J.JCLEPRO.2017.12.183.Backlund, F., Chron´eer, D., Sundqvist, E., 2014. Project management maturity models – a critical review. Procedia - Soc. Behav. Sci. 119, 837–846. https://doi.org/10.1016/j. sbspro.2014.03.094. Bancoldex, ´ 2017. Clasificacion ´ de empresas en Colombia.Biscotti, A.M., D’Amico, E., Monge, F., 2018. Do environmental management systems affect the knowledge management process? The impact on the learning evolution and the relevance of organisational context. J. Knowl. Manag. 22, 603–620. https:// doi.org/10.1108/JKM-08-2017-0344. Brundtland, G.-H., 1987. Our Common Future: the World Commission on Environment and Development. Oxford University Press, New York.Bureau van Dijk, 2020. Bureau van Dijk | private company information – Orbis [WWW Document]. URL. https://www.bvdinfo.com/en-gb. accessed 2.27.20Caldera, H.T.S., Desha, C., Dawes, L., 2019. Evaluating the enablers and barriers for successful implementation of sustainable business practice in ‘lean’ SMEs. J. Clean. Prod. 218, 575–590. https://doi.org/10.1016/j.jclepro.2019.01.239.Carmona-Calvo, M.A., Suarez, ´ E.M., Calvo-Mora, A., Peria´nez-Crist ˜ obal, ´ R., 2016. Sistemas de gestion ´ de la calidad: un estudio en empresas del sur de Espana ˜ y norte de Marruecos. Eur. Res. Manag. Bus. Econ. 22, 8–16. https://doi.org/10.1016/j. iedee.2015.10.001.Cater, ˇ B., Cater, ˇ T., Praˇsnikar, J., Ivaˇskovi´c, I., 2018. Environmental strategy and its implementation: what’s in it for companies and does it pay off in a posttransition context? J. East Eur. Manag. Stud. 23, 55–88. https://doi.org/10.5771/0949-6181- 2018-1-55. Fig. 10. The SMMM system. J. Vasquez ´ et al. Journal of Cleaner Production 311 (2021) 127692 13Dharmawan, Y.S., Divinagracia, G.G., Woods, E., Kwong, B., 2019. Inter-dependencies on BPM maturity model capability factors in deriving BPM roadmap. Procedia Comput. Sci. 161, 1089–1097. https://doi.org/10.1016/j.procs.2019.11.220.Edvardsson, I.R., Yigitcanlar, T., Pancholi, S., 2016. Knowledge city research and practice under the microscope: a review of empirical findings. Knowl. Manag. Res. Pract. 14, 537–564. https://doi.org/10.1057/s41275-016-0003-0. EFQM, 2020. EFQM model [WWW Document]. URL. https://www.efqm.org/index.ph p/efqm-model/. accessed 6.17.20.Ellefsen, A.P.T., Ole´skow-Sz ´ łapka, J., Pawłowski, G., Toboła, A., 2019. Striving for excellence in ai implementation: ai maturity model framework and preliminary research results. Logforum 15, 363–376. https://doi.org/10.17270/J. LOG.2019.354.Fernandez-Lozano, C., Gestal, M., Munteanu, C.R., Dorado, J., Pazos, A., 2016. A methodology for the design of experiments in computational intelligence with multiple regression models. PeerJ 2016 1–22. https://doi.org/10.7717/peerj.2721Froger, M., B´enaben, F., Truptil, S., Boissel-Dallier, N., 2019. A non-linear business process management maturity framework to apprehend future challenges. Int. J. Inf. Manag. 49, 290–300. https://doi.org/10.1016/j.ijinfomgt.2019.05.013Fushiki, T., 2011. Estimation of prediction error by using K-fold cross-validation. Stat. Comput. 21, 137–146. https://doi.org/10.1007/s11222-009-9153-8. Golinska, P., Kuebler, F., 2014. The method for assessment of the sustainability maturity in remanufacturing companies. In: Procedia CIRP. Elsevier, pp. 201–206. https:// doi.org/10.1016/j.procir.2014.06.018.Heikkurinen, P., Young, C.W., Morgan, E., 2019. Business for sustainable change: extending eco-efficiency and eco-sufficiency strategies to consumers. J. Clean. Prod. 218, 656–664. https://doi.org/10.1016/J.JCLEPRO.2019.02.053Hsu, C.H., Chang, A.Y., Luo, W., 2017. Identifying key performance factors for sustainability development of SMEs – integrating QFD and fuzzy MADM methods. J. Clean. Prod. 161, 629–645. https://doi.org/10.1016/j.jclepro.2017.05.063. ISO, 2020. ISO - certification [WWW document]. ISO. https://www.iso.org/certification. html accessed 6.17.20.ISO, 2015. ISO 14001:2015 Environmental management systems — requirements with guidance for use. ISO/TC 207/SC 1 Environ. Manag. Syst [WWW Document]. https://www.iso.org/standard/60857.html. accessed 2.27.20.Johnson, M.P., 2017. Knowledge acquisition and development in sustainability-oriented small and medium-sized enterprises: exploring the practices, capabilities and cooperation. J. Clean. Prod. 142, 3769–3781.Johnstone, L., 2020. A systematic analysis of environmental management systems in SMEs: possible research directions from a management accounting and control stance. J. Clean. Prod. 244 https://doi.org/10.1016/j.jclepro.2019.118802.Jov´e-Llopis, E., Segarra-Blasco, A., 2018. Eco-efficiency actions and firm growth in European SMEs. Sustain. Times 10. https://doi.org/10.3390/su10010281.Klyueva, I., 2019. Improving quality of the multiclass SVM classification based on the feature engineering. In: Proceedings - 2019 1st International Conference on Control Systems, Mathematical Modelling, Automation and Energy Efficiency, SUMMA 2019. Institute of Electrical and Electronics Engineers Inc., pp. 491–494. https://doi. org/10.1109/SUMMA48161.2019.8947599Lacerda, T.C., von Wangenheim, C.G., 2018. Systematic literature review of usability capability/maturity models. Comput. Stand. Interfac. https://doi.org/10.1016/j. csi.2017.06.001.Lin, T.C., Wang, K.J., Sheng, M.L., 2020. To assess smart manufacturing readiness by maturity model: a case study on Taiwan enterprises. Int. J. Comput. Integrated Manuf. 33, 102–115. https://doi.org/10.1080/0951192X.2019.1699255Lopes, C.M., Scavarda, A., Hofmeister, L.F., Thom´e, A.M.T., Vaccaro, G.L.R., 2017. an analysis of the interplay between organizational sustainability, knowledge management, and open innovation. J. Clean. Prod. 142, 476–488. https://doi.org/ 10.1016/j.jclepro.2016.10.083.Matinaro, V., Liu, Y., Lee, T.R., Poesche, J., 2019. Extracting key factors for sustainable development of enterprises: case study of SMEs in Taiwan. J. Clean. Prod. 209, 1152–1169. https://doi.org/10.1016/j.jclepro.2018.10.280.Moreno-Sandoval, L.G., Puertas, E., Plaza-Del-Arco, F.M., Pomares-Quimbaya, A., Alvarado-Valencia, J.A., Alfonso Urena-L ˜ opez, ´ L., 2019. Celebrity profiling on twitter using sociolinguistic features notebook for PAN at CLEF 2019. CEUR Workshop Proc.Mukherjee, A., Mukhopadhyay, S., Panigrahi, P.K., Goswami, S., 2019. Utilization of oversampling for multiclass sentiment analysis on amazon review dataset. In: 2019 IEEE 10th Int. Conf. Aware. Sci. Technol. iCAST 2019 - Proc, pp. 1–6. https://doi. org/10.1109/ICAwST.2019.8923260.Nascimento, G., Araujo, C.A.S., Alves, L.A., 2017. Corporate sustainability practices in accredited Brazilian hospitals: a degree-of-maturity assessment of the environmental dimension. Rev. Adm. 52, 26–35. https://doi.org/10.1016/j.rausp.2016.10.001.Odwazny, ˙ F., Wojtkowiak, D., Cyplik, P., Adamczak, M., 2019. Concept for measuring organizational maturity supporting sustainable development goals. Logforum 15, 237–247. https://doi.org/10.17270/J.LOG.2019.321.Paez, ´ G., Rohvein, C., Paravie, D., Jaureguiberry, M., 2018. Revision ´ de modelos de madurez en la gestion ´ de los procesos de negocios. Ingeniare Rev. Chil. Ing. 26, 685–698. https://doi.org/10.4067/s0718-33052018000400685.Parker, D.W., Loh, A., Chevers, D., Minto-Coy, I., Zeppetella, L., 2017. Operations sustainability maturity model: preliminary findings of financial services in developing and developed countries. Meas. Bus. Excell. 21, 309–336. https://doi. org/10.1108/MBE-08-2016-0044.Patil, S., Sonavane, S., 2020. Minority–majority mix mean oversampling technique: an efficient technique to improve classification of imbalanced data sets. In: Advances in Intelligent Systems and Computing. Springer, pp. 501–509. https://doi.org/ 10.1007/978-981-32-9515-5_48.Plasencia Soler, J.A., Marrero Delgado, F., Bajo Sanju´ an, A.M., Nicado García, M., 2018. Modelos para evaluar la sostenibilidad de las organizaciones. Estud. Gerenciales 34, 63–73. https://doi.org/10.18046/j.estger.2018.146.2662.Santos-Neto, J.B.S. dos, Costa, A.P.C.S., 2019. Enterprise maturity models: a systematic literature review. Enterprise Inf. Syst. 13, 719–769. https://doi.org/10.1080/ 17517575.2019.1575986.Schwan, G., 2019. Sustainable development goals. GAIA. https://doi.org/10.14512/gaia .28.2.1.Shi, X., Baba, T., Osagawa, D., Fujishima, M., Ito, T., 2019. A maturity model for sustainable system implementation in the era of smart manufacturing. IEEE Int. Conf. Emerg. Technol. Fact. Autom. ETFA 2019-Septe 1649–1652. https://doi.org/ 10.1109/ETFA.2019.8869446.Tsiliki, G., Munteanu, C.R., Seoane, J.A., Fernandez-Lozano, C., Sarimveis, H., Willighagen, E.L., 2015. RRegrs: an R package for computer-aided model selection with multiple regression models. J. Cheminf. 7, 46. https://doi.org/10.1186/ s13321-015-0094-2.Vasquez, ´ J., Aguirre, S., Fuquene-Retamoso, C.E., Bruno, G., Priarone, P.C., Settineri, L., 2019. A conceptual framework for the eco-efficiency assessment of small- and medium-sized enterprises. J. Clean. Prod. 237 https://doi.org/10.1016/j. jclepro.2019.117660.Von Scheel, H., Von Rosing, G., Skurzak, K., Hove, M., 2014. BPM and maturity models. In: The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM. Elsevier Inc., pp. 395–426. https://doi.org/10.1016/B978-0-12- 799959-3.00019-7Watz, M., Hallstedt, S.I., 2020. Profile model for management of sustainability integration in engineering design requirements. J. Clean. Prod. 247, 119155. https://doi.org/10.1016/j.jclepro.2019.119155.WBCSD, 2009. Learning module [WWW Document]. URL. http://www.wbcsd.org/Proje cts/Education/Resources/Eco-efficiency-Learning-Module. accessed 2.5.18.Weber, R., 2017. Design-science research. In: Research Methods: Information, Systems, and Contexts, second ed., pp. 267–288. https://doi.org/10.1016/B978-0-08- 102220-7.00011-X.http://purl.org/coar/resource_type/c_2df8fbb1ORIGINALA sustainability maturity model for micro, sm_Edwin Alexander Puer.pdfA sustainability maturity model for micro, sm_Edwin Alexander Puer.pdfapplication/pdf2621627https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/1/A%20sustainability%20maturity%20model%20for%20micro%2c%20sm_Edwin%20Alexander%20Puer.pdf1c71ccd7065d481636e734a8aaa207acMD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8805https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/2/license_rdf4460e5956bc1d1639be9ae6146a50347MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-83182https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/3/license.txte20ad307a1c5f3f25af9304a7a7c86b6MD53TEXTA sustainability maturity model for micro, sm_Edwin Alexander Puer.pdf.txtA sustainability maturity model for micro, sm_Edwin Alexander Puer.pdf.txtExtracted texttext/plain84961https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/4/A%20sustainability%20maturity%20model%20for%20micro%2c%20sm_Edwin%20Alexander%20Puer.pdf.txt3104d406f473d16023369074490fc4f1MD54THUMBNAILA sustainability maturity model for micro, sm_Edwin Alexander Puer.pdf.jpgA sustainability maturity model for micro, sm_Edwin Alexander Puer.pdf.jpgGenerated Thumbnailimage/jpeg103148https://repositorio.utb.edu.co/bitstream/20.500.12585/10367/5/A%20sustainability%20maturity%20model%20for%20micro%2c%20sm_Edwin%20Alexander%20Puer.pdf.jpg512afb5dd0f6e4c56e6efa4424de047bMD5520.500.12585/10367oai:repositorio.utb.edu.co:20.500.12585/103672021-09-23 02:10:39.518Repositorio Institucional UTBrepositorioutb@utb.edu.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