Agile methodologies for the digital transformation of a Colombian telecommunications company

Contemporary business dynamics drive the adoption of agile methodologies as an effective response to rapid market evolution and the need for organizational adaptability. However, implementing traditional environments faces significant challenges, especially for companies rooted in traditional practi...

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Autores:
Sánchez Gómez, Juan Sebastián
Chaparro Cajamarca, Sandra Milena
Godoy Gonzalez, Adriana
Tipo de recurso:
Article of journal
Fecha de publicación:
2025
Institución:
Universidad Tecnológica de Bolívar
Repositorio:
Repositorio Institucional UTB
Idioma:
eng
OAI Identifier:
oai:repositorio.utb.edu.co:20.500.12585/13568
Acceso en línea:
https://doi.org/10.32397/tesea.vol6.n1.725
Palabra clave:
Agile methodologies
OKR
Digital Transformation
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openAccess
License
Juan Sebastián Sánchez Gómez, Sandra Milena Chaparro Cajamarca, Adriana Godoy Gonzalez - 2025
id UTB2_3a71c6e759e2d5e0e53e5fce690ddb33
oai_identifier_str oai:repositorio.utb.edu.co:20.500.12585/13568
network_acronym_str UTB2
network_name_str Repositorio Institucional UTB
repository_id_str
dc.title.spa.fl_str_mv Agile methodologies for the digital transformation of a Colombian telecommunications company
dc.title.translated.spa.fl_str_mv Agile methodologies for the digital transformation of a Colombian telecommunications company
title Agile methodologies for the digital transformation of a Colombian telecommunications company
spellingShingle Agile methodologies for the digital transformation of a Colombian telecommunications company
Agile methodologies
OKR
Digital Transformation
title_short Agile methodologies for the digital transformation of a Colombian telecommunications company
title_full Agile methodologies for the digital transformation of a Colombian telecommunications company
title_fullStr Agile methodologies for the digital transformation of a Colombian telecommunications company
title_full_unstemmed Agile methodologies for the digital transformation of a Colombian telecommunications company
title_sort Agile methodologies for the digital transformation of a Colombian telecommunications company
dc.creator.fl_str_mv Sánchez Gómez, Juan Sebastián
Chaparro Cajamarca, Sandra Milena
Godoy Gonzalez, Adriana
dc.contributor.author.eng.fl_str_mv Sánchez Gómez, Juan Sebastián
Chaparro Cajamarca, Sandra Milena
Godoy Gonzalez, Adriana
dc.subject.eng.fl_str_mv Agile methodologies
OKR
Digital Transformation
topic Agile methodologies
OKR
Digital Transformation
description Contemporary business dynamics drive the adoption of agile methodologies as an effective response to rapid market evolution and the need for organizational adaptability. However, implementing traditional environments faces significant challenges, especially for companies rooted in traditional practices, such as telecommunications companies in Colombia. This research project is dedicated to implementing agile methods, specifically Objectives and Key Results (OKR), in a traditional organizational context. It is recognized that challenges arise when attempting to integrate these approaches into organizational contexts that maintain practices rooted in tradition, which hinders the cultural change necessary to achieve the entity's strategic objectives. Presumably, successful implementation of OKRs must facilitate deep cultural transformation, achieve effective alignment with strategic objectives, and proactively address internal objections through engagement and communication strategies. For this purpose, we designed a methodology to implement agility in the technical transformation of a company in the TELCO sector in Colombia, considering the challenges it proposes and seeking to address them methodologically.
publishDate 2025
dc.date.accessioned.none.fl_str_mv 2025-02-06 00:00:00
dc.date.available.none.fl_str_mv 2025-02-06 00:00:00
dc.date.issued.none.fl_str_mv 2025-02-06
dc.type.spa.fl_str_mv Artículo de revista
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.driver.eng.fl_str_mv info:eu-repo/semantics/article
dc.type.coar.eng.fl_str_mv http://purl.org/coar/resource_type/c_6501
dc.type.local.eng.fl_str_mv Journal article
dc.type.content.eng.fl_str_mv Text
dc.type.version.eng.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.coarversion.eng.fl_str_mv http://purl.org/coar/version/c_970fb48d4fbd8a85
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dc.identifier.doi.none.fl_str_mv 10.32397/tesea.vol6.n1.725
dc.identifier.eissn.none.fl_str_mv 2745-0120
url https://doi.org/10.32397/tesea.vol6.n1.725
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dc.language.iso.eng.fl_str_mv eng
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dc.relation.references.eng.fl_str_mv MINTIC-SIUST. https://colombiatic.mintic.gov.co, Dec 2011. [Online]. Available: https://colombiatic.mintic.gov.co/ estadisticas/stats.php?id=88&pres=content&jer=1. [2] RCN. https://www.noticiasrcn.com, Jul 2013. [Online]. Available: https://www.noticiasrcn.com/colombia/en-2013-claroha- perdido-mas-de-2-millones-de-usuarios-7331. [3] MINTIC. mintic.gov.co, Dec 2014. [Online]. Available: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https: //colombiatic.mintic.gov.co/679/articles-8127_archivo_pdf.pdf. [4] MINTIC. https://colombiatic.mintic.gov.co, Dec 2015. [Online]. Available: chrome-extension:// efaidnbmnnnibpcajpcglclefindmkaj/https://colombiatic.mintic.gov.co/679/articles-15179_archivo_pdf.pdf. [5] MINTIC. https://colombiatic.mintic.gov.co, Dec 2019. [Online]. Available: https://colombiatic.mintic.gov.co/679/alt-article- 135691.html. [6] MINTIC. mintic.gov.co, Dec 2021. [Online]. Available: /https://colombiatic.mintic.gov.co/679/articles-209445_archivo_ pdf.pdf. [7] L. Republica. https://www.larepublica.co, Jan 2024. [Online]. Available: https://www.larepublica.co/empresas/claro-tienecasi- la-mitad-de-las-85-millones-de-lineas-moviles-vigentes-en-el-mercado-3785341. [8] E. C. R. BANOY. https://repository.ucatolica.edu.co, Dec 2022. [Online]. Available: chrome-extension: //efaidnbmnnnibpcajpcglclefindmkaj/https://repository.ucatolica.edu.co/server/api/core/bitstreams/d81b1d89-9142- 42a1-9339-691ec3e02127/content. [9] T. G. G. Sanchez. https://www.okruniversity.la, Sep 2021. [Online]. Available: https://www.okruniversity.la/expertos-enokr- hablan-de-los-errores-mas-comunes/. [10] L. M. & P. V. A. S. Alba L. Aspectos basicos de la industria 4.0, Mar 2019. [Online]. Available: –. [11] Xpertai. https://xpertai.com/, Apr 2024. [Online]. Available: https://xpertai.com/es/blog/el-uso-de-metodologias-agiles-enla- industria-de-las-telecomunicaciones/. [12] E. B. & M. SCHOOL. https://www.esic.edu, Jul 2023. [Online]. Available: https://www.esic.edu/rethink/marketing-ycomunicacion/ metodologia-okr-en-que-consiste-y-ejemplos-c. [13] DBNET. https://www.dbnetcorp.com/, Oct 2019. [Online]. Available: https://www.dbnetcorp.com/chile/implementacionde- okr-como-estrategia-corporativa/. [14] J. Martins. https://asana.com/, Feb 2024. [Online]. Available: https://asana.com/es/resources/setting-okrs. [15] J. C. C. C. M. Á. G. Gregorio Calderón Hernández. https://revistas.unal.edu.co/, – 2007. [Online]. Available: https: //revistas.unal.edu.co/index.php/innovar/article/view/28773/34868. [16] A. I. Sordo. https://blog.hubspot.es/, Aug 2022. [Online]. Available: https://blog.hubspot.es/marketing/los-objetivos-smartno- siempre-bastan. [17] Wouter Aghina. https://www.mckinsey.com/, Jan 2018. [Online]. Available: https://www.mckinsey.com/capabilities/peopleand- organizational-performance/our-insights/the-five-trademarks-of-agile-organizations/es-ES. [18] Pragma. https://www.pragma.co/, Sep 2023. [Online]. Available: https://www.pragma.co/es/blog/nociones-basicas-demetodologias- agiles. [19] S. Celen. https://medium.com/, Sep 2021. [Online]. Available: https://medium.com/innovation-party/okr-arguably-the-bestperformance- framework-to-innovate-your-company-and-personal-lives-dc0bf4569a7b. [20] John Doerr. Mide lo que importa. Penguin, Nueva York, 2018. [21] Telecable. https://blogempresas.telecable.es, Aug 2020. [Online]. Available: https://blogempresas.telecable.es/tecnologia-einnovacion- alineadas-con-el-negocio-la-clave-del-exito/. [22] O. University. https://www.linkedin.com, Feb 2024. [Online]. Available: https://www.linkedin.com/pulse/casos-yexperiencias- de-adopci%C3%B3n-del-marco-okr-okruniversity-xspoc?originalSubdomain=es. [23] K. y. Schlesinger. Kotter y schlesinger, Sep 2008. [Online]. Available: https://dialnet.unirioja.es/servlet/articulo?codigo= 5164156. [24] J. P. Kotter. https://www.harvard-deusto.com, Sep 2009. [Online]. Available: https://www.harvard-deusto.com/john-pkotter- la-idea-de-que-solo-necesitamos-desarrollar-la-estrategia-adecuada-y-ejecutarla-es-erronea. [25] changemercadeo. https://changeamericas.com, Jul 2023. [Online]. Available: https://changeamericas.com/okrs-y-culturaagile- la-combinacion-perfecta-para-asegurar-la-entrega-de-valor-en-tu-organizacion/. [26] M. G. R. C. F. A. M. C. A. B. J. Á. J. E. Q. G. E. J. C. G. V. A. J. M. A. G. V. Juan Javier Vesga Rodríguez. 2020, – 2020. [Online]. Available: https://doi.org/10.14349/sumapsi.2020.v27.n1.7. [27] L. A. S. G. M. C. M. GONZÁLEZ. https://bdigital.uexternado.edu.co, Oct 2019. [Online]. Available: https://bdigital. uexternado.edu.co/server/api/core/bitstreams/ec26530f-f2f7-4b42-a89f-6e1d1e72e5ee/content. [28] Diego A. Castaño P. Estrategia encaminada a mejorar el indicador tpa por medio del manifiesto de cultura cec de la empresa claro colombia., – 2022. Universidad Santo Tomas. [29] A. E. C. M. Julián Sandoval Ángel. https://repository.javeriana.edu.co, Jun 2023. [Online]. Available: https://repository. javeriana.edu.co/bitstream/handle/10554/64349/PE3.pdf?sequence=1&isAllowed=y. [30] F. M. CABRERA. http://eprints.uanl.mx, Dec 1987. [Online]. Available: chrome-extension:// efaidnbmnnnibpcajpcglclefindmkaj/http://eprints.uanl.mx/5599/1/1080071376.PDF. [31] P. A. S. SAMPAIO. https://www.nucleodoconhecimento.com, Nov 2020. [Online]. Available: https://www. nucleodoconhecimento.com.br/tecnologia-es/okr-y-su-importancia. [32] R. A. & C. M. A. Krueger. Focus Groups: A Practical Guide for Applied Research. Sage Publications, –, 2015. [33] G. A. Bowen. Document analysis as a qualitative research method. Qualitative Research Journal, pages 27–40, 2009. [34] A. & C. J. Strauss. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Sage Publications, –, 1998. [35] V. & C. V. Braun. Using thematic analysis in psychology. Qualitative Research in Psychology, pages 77–101, 2006. [36] M. Ramirez y A. Herrera J. Sánchez-Gómez. Ict-mediated stem for the inclusive education of migrants and refugees children, – 2023. Baltimore. [37] J. S. Sánchez-Gómez y S. B. García De Cajén S. M. Merchán-Rubiano, A. E. Acero-López. Diversity, equity and inclusion on stem education in latin america, – 2023. [38] J. W. Creswell. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications, –, 2013. [39] R. K. Yin. Case Study Research and Applications: Design and Methods. Sage Publications, –, 2018. [40] N. K. & L. Y. S. Denzin. The Sage Handbook of Qualitative Research. Sage Publications, –, 2018. [41] T. G. Gil. https://scielo.isciii.es, Jun 2009. [Online]. Available: https://scielo.isciii.es/scielo.php?script=sci_arttext&pid= S1132-12962009000200012. [42] P. U. Mexico. http://profesores.fi-b.unam.mx, Apr 2024. [Online]. Available: chrome-extension:// efaidnbmnnnibpcajpcglclefindmkaj/http://profesores.fi-b.unam.mx/jlfl/Seminario_IEE/Metodologia_de_la_Inv.pdf. [43] K. & S. J. Schwaber. The scrum guide, – 2017. [Online]. Available: Scrum.org. [44] H. & S. M. Kniberg. Kanban and Scrum - Making the Most of Both. C4Media, –, 2010. [45] E. H. Schein. Organizational Culture and Leadership. Jossey-Bass, –, 2010. [46] D. K. S. J. & T. H. Rigby. Embracing Agile. Harvard Business Review, –, 2016.
dc.relation.ispartofjournal.eng.fl_str_mv Transactions on Energy Systems and Engineering Applications
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dc.relation.citationedition.eng.fl_str_mv Núm. 1 , Año 2025 : Transactions on Energy Systems and Engineering Applications
dc.relation.citationissue.eng.fl_str_mv 1
dc.rights.eng.fl_str_mv Juan Sebastián Sánchez Gómez, Sandra Milena Chaparro Cajamarca, Adriana Godoy Gonzalez - 2025
dc.rights.uri.eng.fl_str_mv https://creativecommons.org/licenses/by/4.0
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dc.rights.creativecommons.eng.fl_str_mv This work is licensed under a Creative Commons Attribution 4.0 International License.
dc.rights.coar.eng.fl_str_mv http://purl.org/coar/access_right/c_abf2
rights_invalid_str_mv Juan Sebastián Sánchez Gómez, Sandra Milena Chaparro Cajamarca, Adriana Godoy Gonzalez - 2025
https://creativecommons.org/licenses/by/4.0
This work is licensed under a Creative Commons Attribution 4.0 International License.
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institution Universidad Tecnológica de Bolívar
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spelling Sánchez Gómez, Juan SebastiánChaparro Cajamarca, Sandra MilenaGodoy Gonzalez, Adriana2025-02-06 00:00:002025-02-06 00:00:002025-02-06Contemporary business dynamics drive the adoption of agile methodologies as an effective response to rapid market evolution and the need for organizational adaptability. However, implementing traditional environments faces significant challenges, especially for companies rooted in traditional practices, such as telecommunications companies in Colombia. This research project is dedicated to implementing agile methods, specifically Objectives and Key Results (OKR), in a traditional organizational context. It is recognized that challenges arise when attempting to integrate these approaches into organizational contexts that maintain practices rooted in tradition, which hinders the cultural change necessary to achieve the entity's strategic objectives. Presumably, successful implementation of OKRs must facilitate deep cultural transformation, achieve effective alignment with strategic objectives, and proactively address internal objections through engagement and communication strategies. For this purpose, we designed a methodology to implement agility in the technical transformation of a company in the TELCO sector in Colombia, considering the challenges it proposes and seeking to address them methodologically.application/pdfengUniversidad Tecnológica de BolívarJuan Sebastián Sánchez Gómez, Sandra Milena Chaparro Cajamarca, Adriana Godoy Gonzalez - 2025https://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessThis work is licensed under a Creative Commons Attribution 4.0 International License.http://purl.org/coar/access_right/c_abf2https://revistas.utb.edu.co/tesea/article/view/725Agile methodologiesOKRDigital TransformationAgile methodologies for the digital transformation of a Colombian telecommunications companyAgile methodologies for the digital transformation of a Colombian telecommunications companyArtículo de revistainfo:eu-repo/semantics/articlehttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Journal articleTextinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/version/c_970fb48d4fbd8a85https://doi.org/10.32397/tesea.vol6.n1.72510.32397/tesea.vol6.n1.7252745-0120MINTIC-SIUST. https://colombiatic.mintic.gov.co, Dec 2011. [Online]. Available: https://colombiatic.mintic.gov.co/ estadisticas/stats.php?id=88&pres=content&jer=1. [2] RCN. https://www.noticiasrcn.com, Jul 2013. [Online]. Available: https://www.noticiasrcn.com/colombia/en-2013-claroha- perdido-mas-de-2-millones-de-usuarios-7331. [3] MINTIC. mintic.gov.co, Dec 2014. [Online]. Available: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https: //colombiatic.mintic.gov.co/679/articles-8127_archivo_pdf.pdf. [4] MINTIC. https://colombiatic.mintic.gov.co, Dec 2015. [Online]. Available: chrome-extension:// efaidnbmnnnibpcajpcglclefindmkaj/https://colombiatic.mintic.gov.co/679/articles-15179_archivo_pdf.pdf. [5] MINTIC. https://colombiatic.mintic.gov.co, Dec 2019. [Online]. Available: https://colombiatic.mintic.gov.co/679/alt-article- 135691.html. [6] MINTIC. mintic.gov.co, Dec 2021. [Online]. Available: /https://colombiatic.mintic.gov.co/679/articles-209445_archivo_ pdf.pdf. [7] L. Republica. https://www.larepublica.co, Jan 2024. [Online]. Available: https://www.larepublica.co/empresas/claro-tienecasi- la-mitad-de-las-85-millones-de-lineas-moviles-vigentes-en-el-mercado-3785341. [8] E. C. R. BANOY. https://repository.ucatolica.edu.co, Dec 2022. [Online]. Available: chrome-extension: //efaidnbmnnnibpcajpcglclefindmkaj/https://repository.ucatolica.edu.co/server/api/core/bitstreams/d81b1d89-9142- 42a1-9339-691ec3e02127/content. [9] T. G. G. Sanchez. https://www.okruniversity.la, Sep 2021. [Online]. Available: https://www.okruniversity.la/expertos-enokr- hablan-de-los-errores-mas-comunes/. [10] L. M. & P. V. A. S. Alba L. Aspectos basicos de la industria 4.0, Mar 2019. [Online]. Available: –. [11] Xpertai. https://xpertai.com/, Apr 2024. [Online]. Available: https://xpertai.com/es/blog/el-uso-de-metodologias-agiles-enla- industria-de-las-telecomunicaciones/. [12] E. B. & M. SCHOOL. https://www.esic.edu, Jul 2023. [Online]. Available: https://www.esic.edu/rethink/marketing-ycomunicacion/ metodologia-okr-en-que-consiste-y-ejemplos-c. [13] DBNET. https://www.dbnetcorp.com/, Oct 2019. [Online]. Available: https://www.dbnetcorp.com/chile/implementacionde- okr-como-estrategia-corporativa/. [14] J. Martins. https://asana.com/, Feb 2024. [Online]. Available: https://asana.com/es/resources/setting-okrs. [15] J. C. C. C. M. Á. G. Gregorio Calderón Hernández. https://revistas.unal.edu.co/, – 2007. [Online]. Available: https: //revistas.unal.edu.co/index.php/innovar/article/view/28773/34868. [16] A. I. Sordo. https://blog.hubspot.es/, Aug 2022. [Online]. Available: https://blog.hubspot.es/marketing/los-objetivos-smartno- siempre-bastan. [17] Wouter Aghina. https://www.mckinsey.com/, Jan 2018. [Online]. Available: https://www.mckinsey.com/capabilities/peopleand- organizational-performance/our-insights/the-five-trademarks-of-agile-organizations/es-ES. [18] Pragma. https://www.pragma.co/, Sep 2023. [Online]. Available: https://www.pragma.co/es/blog/nociones-basicas-demetodologias- agiles. [19] S. Celen. https://medium.com/, Sep 2021. [Online]. Available: https://medium.com/innovation-party/okr-arguably-the-bestperformance- framework-to-innovate-your-company-and-personal-lives-dc0bf4569a7b. [20] John Doerr. Mide lo que importa. Penguin, Nueva York, 2018. [21] Telecable. https://blogempresas.telecable.es, Aug 2020. [Online]. Available: https://blogempresas.telecable.es/tecnologia-einnovacion- alineadas-con-el-negocio-la-clave-del-exito/. [22] O. University. https://www.linkedin.com, Feb 2024. [Online]. Available: https://www.linkedin.com/pulse/casos-yexperiencias- de-adopci%C3%B3n-del-marco-okr-okruniversity-xspoc?originalSubdomain=es. [23] K. y. Schlesinger. Kotter y schlesinger, Sep 2008. [Online]. Available: https://dialnet.unirioja.es/servlet/articulo?codigo= 5164156. [24] J. P. Kotter. https://www.harvard-deusto.com, Sep 2009. [Online]. Available: https://www.harvard-deusto.com/john-pkotter- la-idea-de-que-solo-necesitamos-desarrollar-la-estrategia-adecuada-y-ejecutarla-es-erronea. [25] changemercadeo. https://changeamericas.com, Jul 2023. [Online]. Available: https://changeamericas.com/okrs-y-culturaagile- la-combinacion-perfecta-para-asegurar-la-entrega-de-valor-en-tu-organizacion/. [26] M. G. R. C. F. A. M. C. A. B. J. Á. J. E. Q. G. E. J. C. G. V. A. J. M. A. G. V. Juan Javier Vesga Rodríguez. 2020, – 2020. [Online]. Available: https://doi.org/10.14349/sumapsi.2020.v27.n1.7. [27] L. A. S. G. M. C. M. GONZÁLEZ. https://bdigital.uexternado.edu.co, Oct 2019. [Online]. Available: https://bdigital. uexternado.edu.co/server/api/core/bitstreams/ec26530f-f2f7-4b42-a89f-6e1d1e72e5ee/content. [28] Diego A. Castaño P. Estrategia encaminada a mejorar el indicador tpa por medio del manifiesto de cultura cec de la empresa claro colombia., – 2022. Universidad Santo Tomas. [29] A. E. C. M. Julián Sandoval Ángel. https://repository.javeriana.edu.co, Jun 2023. [Online]. Available: https://repository. javeriana.edu.co/bitstream/handle/10554/64349/PE3.pdf?sequence=1&isAllowed=y. [30] F. M. CABRERA. http://eprints.uanl.mx, Dec 1987. [Online]. Available: chrome-extension:// efaidnbmnnnibpcajpcglclefindmkaj/http://eprints.uanl.mx/5599/1/1080071376.PDF. [31] P. A. S. SAMPAIO. https://www.nucleodoconhecimento.com, Nov 2020. [Online]. Available: https://www. nucleodoconhecimento.com.br/tecnologia-es/okr-y-su-importancia. [32] R. A. & C. M. A. Krueger. Focus Groups: A Practical Guide for Applied Research. Sage Publications, –, 2015. [33] G. A. Bowen. Document analysis as a qualitative research method. Qualitative Research Journal, pages 27–40, 2009. [34] A. & C. J. Strauss. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Sage Publications, –, 1998. [35] V. & C. V. Braun. Using thematic analysis in psychology. Qualitative Research in Psychology, pages 77–101, 2006. [36] M. Ramirez y A. Herrera J. Sánchez-Gómez. Ict-mediated stem for the inclusive education of migrants and refugees children, – 2023. Baltimore. [37] J. S. Sánchez-Gómez y S. B. García De Cajén S. M. Merchán-Rubiano, A. E. Acero-López. Diversity, equity and inclusion on stem education in latin america, – 2023. [38] J. W. Creswell. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications, –, 2013. [39] R. K. Yin. Case Study Research and Applications: Design and Methods. Sage Publications, –, 2018. [40] N. K. & L. Y. S. Denzin. The Sage Handbook of Qualitative Research. Sage Publications, –, 2018. [41] T. G. Gil. https://scielo.isciii.es, Jun 2009. [Online]. Available: https://scielo.isciii.es/scielo.php?script=sci_arttext&pid= S1132-12962009000200012. [42] P. U. Mexico. http://profesores.fi-b.unam.mx, Apr 2024. [Online]. Available: chrome-extension:// efaidnbmnnnibpcajpcglclefindmkaj/http://profesores.fi-b.unam.mx/jlfl/Seminario_IEE/Metodologia_de_la_Inv.pdf. [43] K. & S. J. Schwaber. The scrum guide, – 2017. [Online]. Available: Scrum.org. [44] H. & S. M. Kniberg. Kanban and Scrum - Making the Most of Both. C4Media, –, 2010. [45] E. H. Schein. Organizational Culture and Leadership. Jossey-Bass, –, 2010. [46] D. K. S. J. & T. H. Rigby. Embracing Agile. Harvard Business Review, –, 2016.Transactions on Energy Systems and Engineering Applications6117https://revistas.utb.edu.co/tesea/article/download/725/447Núm. 1 , Año 2025 : Transactions on Energy Systems and Engineering Applications120.500.12585/13568oai:repositorio.utb.edu.co:20.500.12585/135682025-08-16 09:15:16.178https://creativecommons.org/licenses/by/4.0Juan Sebastián Sánchez Gómez, Sandra Milena Chaparro Cajamarca, Adriana Godoy Gonzalez - 2025metadata.onlyhttps://repositorio.utb.edu.coRepositorio Digital Universidad Tecnológica de Bolívarbdigital@metabiblioteca.com

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