Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional
El presente trabajo proyecto de grado se centrará en entender cómo se ha visto impactada la eficiencia operacional por las tecnologías de información. Para poder lograr este objetivo se enfocara en sus cuatros dimensiones: sistemas de información, datos, procesos y talento humano. Para esto, se ve t...
- Autores:
-
Páez Fonseca, Mariangela Gabriela Andrea
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2024
- Institución:
- Universidad de los Andes
- Repositorio:
- Séneca: repositorio Uniandes
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.uniandes.edu.co:1992/73889
- Acceso en línea:
- https://hdl.handle.net/1992/73889
- Palabra clave:
- Transformación de la organización y los procesos
Tecnología de la Información
Impacto sobre la eficiencia operacional
Efectividad organizacional
Ingeniería
- Rights
- openAccess
- License
- Attribution-NonCommercial-NoDerivatives 4.0 International
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Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional |
| title |
Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional |
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Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional Transformación de la organización y los procesos Tecnología de la Información Impacto sobre la eficiencia operacional Efectividad organizacional Ingeniería |
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Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional |
| title_full |
Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional |
| title_fullStr |
Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional |
| title_full_unstemmed |
Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional |
| title_sort |
Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacional |
| dc.creator.fl_str_mv |
Páez Fonseca, Mariangela Gabriela Andrea |
| dc.contributor.advisor.none.fl_str_mv |
Ávila Cifuentes, Oscar Javier |
| dc.contributor.author.none.fl_str_mv |
Páez Fonseca, Mariangela Gabriela Andrea |
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Ávila Cifuentes, Oscar Javier |
| dc.subject.keyword.spa.fl_str_mv |
Transformación de la organización y los procesos |
| topic |
Transformación de la organización y los procesos Tecnología de la Información Impacto sobre la eficiencia operacional Efectividad organizacional Ingeniería |
| dc.subject.keyword.none.fl_str_mv |
Tecnología de la Información Impacto sobre la eficiencia operacional Efectividad organizacional |
| dc.subject.themes.spa.fl_str_mv |
Ingeniería |
| description |
El presente trabajo proyecto de grado se centrará en entender cómo se ha visto impactada la eficiencia operacional por las tecnologías de información. Para poder lograr este objetivo se enfocara en sus cuatros dimensiones: sistemas de información, datos, procesos y talento humano. Para esto, se ve todo desde un ámbito global, mediante la literatura, y se compara con el contexto colombiano. Para poder hacer esto, el proyecto va a tener tres grandes instancias: estado del arte, análisis del contexto colombiano y comparación entre las dos instancias expuestas previamente. |
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2024-02-02 |
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Ahmad, M. U., & Murray, J. (2019). Understanding the connection between digitalisation, sustainability and performance of an organization. International Journal of Business Excellence, 17(1), 83-96. https://doi.org/10.1504/IJBEX.2019.096909 Al-Rbeawi, S. (2023). A Review of Modern Approaches of Digitalization in Oil and Gas Industry. Upstream Oil and Gas Technology, 11. https://doi.org/10.1016/j.upstre.2023.100098 AlSaadi, H., Rashid, F., Bimastianto, P., Khambete, S., Toader, L., Rivas, F. L., Couzigou, E., Al-Marzouqi, A., El-Masri, H., & Pausin, W. (2021). Unlocking value from data is key to successful digital transformation. Proceedings of the SPE/IADC Middle East Drilling Technology Conference and Exhibition, 2021-May. https://doi.org/10.2118/202155-ms Amazon Web Services. (n.d.). ¿Qué es la transformación digital? Amazon Web Services. Retrieved November 18, 2023, from https://aws.amazon.com/es/what-is/digital- transformation/ Badiru, A. B. (2013). Handbook of industrial and systems engineering, second edition. In Handbook of Industrial and Systems Engineering, Second Edition. https://doi.org/10.1201/b15964 Barton, G. (2019). 5 Building Blocks for Digital Transformation. CUSTOMER RELATIONSHIP MANAGEMENT Magazine. Bortolini, M., Faccio, M., Galizia, F. G., Gamberi, M., & Pilati, F. (2021). Adaptive automation assembly systems in the industry 4.0 era: A reference framework and full–scale prototype. Applied Sciences (Switzerland), 11(3), 1256 - 1273. https://doi.org/10.3390/app11031256 Bussler, L., & Davis, E. (2001). Information systems: The quiet revolution in human resource management. Journal of Computer Information Systems, 42(2), 17-20. Capgemini. (2020). Digital Mastery 2020 Report. Capgemini Research Institute. Clarke, S., Kapila, K., & Stephen, M. (2019). AR and VR applications improve engineering collaboration, personnel optimization, and equipment accuracy for separation solutions. Society of Petroleum Engineers - SPE Offshore Europe Conference and Exhibition 2019, OE 2019. https://doi.org/10.2118/195720-MS Compeau, D. R., & Higgins, C. A. (1995). Application of social cognitive theory to training for computer skills. Information Systems Research, 6(2), 118-143. https://doi.org/10.1287/isre.6.2.118 Daft, R. L. (2007). Organization theory and design. In Organization Theory and Design. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2013). Fundamentals of Business Process Management. In Fundamentals of Business Process Management. https://doi.org/10.1007/978-3-642-33143-5 Gottumukkala, V., Worthington, M., Basak, D., Radhakrishnan, R., Srinivasan, J., & Ramesh, S. (2020). Digital transformation of well completion selection and design through data insights. Proceedings - SPE Annual Technical Conference and Exhibition, 2020- October. [Virtual Conference]. https://doi.org/10.2118/201725-ms Hannola, L., Richter, A., Richter, S., & Stocker, A. (2018). Empowering production workers with digitally facilitated knowledge processes–a conceptual framework. International Journal of Production Research, 56(14), 4729-4743. https://doi.org/10.1080/00207543.2018.1445877 Hegazy, M. I., Alsawi, K. A., Atwa, M. S., Sayed, M. S., Bakeer, M. M., Rezk, R. S., & Fouda, A. M. (2023). How to Achieve Operational Excellence through Digital Transformation. Society of Petroleum Engineers - Gas and Oil Technology Showcase and Conference, GOTS 2023. [Conference held in Dubai]. https://doi.org/10.2118/214140-MS Ivanov, D., Tsipoulanidis, A., & Schönberger, J. (2017). Erratum to: Global Supply Chain and Operations Management. https://doi.org/10.1007/978-3-319-24217-0_15 Jaya Escobar, A. I., Planche Cardosa, P. E., & Guerra Bretaña, R. M. (2018). El Rediseño De Procesos Como Herramienta De Mejora. Revista Observatorio de La Economía Latinoamericana, 249. Recuperado de https://ideas.repec.org/a/erv/observ/y2018i24930.html Kadry, H. (2020). Blockchain applications in the midstream oil and gas industry. The International Petroleum Technology Conference 2020, IPTC 2020, Dhahran, Kingdom of Saudi Arabia, January 2020. https://doi.org/10.2523/19937-abstract Knox, P., Agnew, J. & Mccarthy, L. (2014). The Geography of the World Economy (6th ed.). Taylor and Francis. Retrieved from https://www.perlego.com/book/1611342/the- geography-of-the-world-economy-pdf Kortmann, S., Gelhard, C., Zimmermann, C., & Piller, F. T. (2014). Linking strategic flexibility and operational efficiency: The mediating role of ambidextrous operational capabilities. Journal of Operations Management, 32(7–8), 475–490. https://doi.org/10.1016/J.JOM.2014.09.007 Laborie, F., Røed, O. C., Engdahl, G., & Camp, A. (2019). Extracting value from data using an industrial data platform to provide a foundational digital twin. Proceedings of the Annual Offshore Technology Conference, 2019-May. Houston, Texas. https://doi.org/10.4043/29576-ms Malhotra, S., Singh, T., & Agarwal, V. (2021). Assessment of Challenges for Implementation of Industrial Internet of Things in Industry 4.0. In Industry 4.0 Technologies for Business Excellence: Frameworks, Practices, and Applications. https://doi.org/10.1201/9781003140474-7 Mayor, T. (2019, June 27). 5 building blocks of digital transformation. MIT Sloan School of Management. Oberkircher, J., Herbert, M., & Talkington, K. (2000). Real-Time Rig Information System Promotes Operational Efficiencies in Drilling the Greater Ekofisk Area. SPE - Asia Pacific Oil and Gas Conference, Brisbane, Australia. https://doi.org/10.2118/64392-ms Popovič, A., Hackney, R., Tassabehji, R., & Castelli, M. (2018). The impact of big data analytics on firms’ high value business performance. Information Systems Frontiers, 20(2), 209–222. https://doi.org/10.1007/s10796-016-9720-4 Provost, F., & Fawcett, T. (2013). Data science for business : What You Need to Know about Data Mining and Data-Analytic Thinking (1st edition). O’Reilly. Quintero Reyes, M. D. (2021). Identificación de beneficios a partir de la implementación de nuevas tendencias tecnológicas digitales en el sector del petróleo y gas colombiano. Universidad de los Andes. Ramírez, R. I., Espindola, C. A., Ruíz, G. I., & Hugueth, A. M. (2019). Gestión del Talento Humano: Análisis desde el Enfoque Estratégico. Información Tecnológica, 30(6), 167–176. https://doi.org/10.4067/S0718-07642019000600167 Rommetveit, R., Mayani, M. G., Nabavi, J., Helgeland, S., Hammer, R., & Råen, J. (2019). Automatic realtime monitoring of drilling using digital twin technologies enhance safety and reduce costs. Society of Petroleum Engineers - Abu Dhabi International Petroleum Exhibition and Conference 2019, ADIP 2019, Dubai, United Arab Emirates. https://doi.org/10.2118/197465-ms Settemsdal, S. (2019). Machine learning and artificial intelligence as a complement to condition monitoring in a predictive maintenance setting. Society of Petroleum Engineers - SPE Oil and Gas India Conference and Exhibition 2019, OGIC 2019, Mumbai, India. https://doi.org/10.2118/194590-ms Swafford, P. M., Ghosh, S., & Murthy, N. (2008). Achieving supply chain agility through IT integration and flexibility. International Journal of Production Economics, 116(2), 288 - 297. https://doi.org/10.1016/j.ijpe.2008.09.002 Tallon, P. P. (2008). Inside the adaptive enterprise: An information technology capabilities perspective on business process agility. Information Technology and Management, 9(1), 21- 36. https://doi.org/10.1007/s10799-007-0024-8 Temer, E., & Pehl, H. J. (2017). Moving toward smart monitoring and predictive maintenance of downhole tools using the industrial internet of things IIoT. Society of Petroleum Engineers - SPE Abu Dhabi International Petroleum Exhibition and Conference 2017, 2017-January. Dubai, United Arab Emirates. https://doi.org/10.2118/188382-ms Teng, X., Wu, Z., & Yang, F. (2022). Impact of the Digital Transformation of Small- and Medium-Sized Listed Companies on Performance: Based on a Cost-Benefit Analysis Framework. Journal of Mathematics, 2022, 1 - 14. https://doi.org/10.1155/2022/1504499 Titman, S., Keown, A. J., & Martin, J. D. (2021). Financial management: principles and applications (14th. ed.). Pearson Education. Tsygankova, T., Yatsenko, O., Mozgovyy, O., Didukh, T., & Patsola, L. (2021). Mobilization of innovative and resource factors for d evelopment of national outsourcing IT companies. Naukovyi Visnyk Natsionalnoho Hirnychoho Universytetu, 1, 191 – 197. https://doi.org/10.33271/nvngu/2021-1/191 Vemuri, V. K., & Palvia, S. C. (2006). Improvement in operational efficiency due to ERP systems implementation: Truth or myth? Information Resources Management Journal, 19(2), 18 -36. https://doi.org/10.4018/irmj.2006040102 |
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Ávila Cifuentes, Oscar Javiervirtual::382-1Páez Fonseca, Mariangela Gabriela AndreaÁvila Cifuentes, Oscar Javiervirtual::381-12024-02-05T14:01:50Z2024-02-05T14:01:50Z2024-02-02https://hdl.handle.net/1992/73889instname:Universidad de los Andesreponame:Repositorio Institucional Sénecarepourl:https://repositorio.uniandes.edu.co/El presente trabajo proyecto de grado se centrará en entender cómo se ha visto impactada la eficiencia operacional por las tecnologías de información. Para poder lograr este objetivo se enfocara en sus cuatros dimensiones: sistemas de información, datos, procesos y talento humano. Para esto, se ve todo desde un ámbito global, mediante la literatura, y se compara con el contexto colombiano. Para poder hacer esto, el proyecto va a tener tres grandes instancias: estado del arte, análisis del contexto colombiano y comparación entre las dos instancias expuestas previamente.Ingeniero de Sistemas y ComputaciónPregrado85 páginasapplication/pdfspaUniversidad de los AndesIngeniería de Sistemas y ComputaciónFacultad de IngenieríaDepartamento de Ingeniería Sistemas y ComputaciónAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Transformación organizacional y procesos: el impacto de las tecnologías de la información en la eficiencia operacionalTrabajo de grado - Pregradoinfo:eu-repo/semantics/bachelorThesisinfo:eu-repo/semantics/acceptedVersionhttp://purl.org/coar/resource_type/c_7a1fTexthttp://purl.org/redcol/resource_type/TPTransformación de la organización y los procesosTecnología de la InformaciónImpacto sobre la eficiencia operacionalEfectividad organizacionalIngenieríaAhmad, M. U., & Murray, J. (2019). Understanding the connection between digitalisation, sustainability and performance of an organization. International Journal of Business Excellence, 17(1), 83-96. https://doi.org/10.1504/IJBEX.2019.096909Al-Rbeawi, S. (2023). A Review of Modern Approaches of Digitalization in Oil and Gas Industry. Upstream Oil and Gas Technology, 11. https://doi.org/10.1016/j.upstre.2023.100098AlSaadi, H., Rashid, F., Bimastianto, P., Khambete, S., Toader, L., Rivas, F. L., Couzigou, E., Al-Marzouqi, A., El-Masri, H., & Pausin, W. (2021). Unlocking value from data is key to successful digital transformation. Proceedings of the SPE/IADC Middle East Drilling Technology Conference and Exhibition, 2021-May. https://doi.org/10.2118/202155-msAmazon Web Services. (n.d.). ¿Qué es la transformación digital? Amazon Web Services. Retrieved November 18, 2023, from https://aws.amazon.com/es/what-is/digital- transformation/Badiru, A. B. (2013). Handbook of industrial and systems engineering, second edition. In Handbook of Industrial and Systems Engineering, Second Edition. https://doi.org/10.1201/b15964Barton, G. (2019). 5 Building Blocks for Digital Transformation. CUSTOMER RELATIONSHIP MANAGEMENT Magazine.Bortolini, M., Faccio, M., Galizia, F. G., Gamberi, M., & Pilati, F. (2021). Adaptive automation assembly systems in the industry 4.0 era: A reference framework and full–scale prototype. Applied Sciences (Switzerland), 11(3), 1256 - 1273. https://doi.org/10.3390/app11031256Bussler, L., & Davis, E. (2001). Information systems: The quiet revolution in human resource management. Journal of Computer Information Systems, 42(2), 17-20.Capgemini. (2020). Digital Mastery 2020 Report. Capgemini Research Institute.Clarke, S., Kapila, K., & Stephen, M. (2019). AR and VR applications improve engineering collaboration, personnel optimization, and equipment accuracy for separation solutions. Society of Petroleum Engineers - SPE Offshore Europe Conference and Exhibition 2019, OE 2019. https://doi.org/10.2118/195720-MSCompeau, D. R., & Higgins, C. A. (1995). Application of social cognitive theory to training for computer skills. Information Systems Research, 6(2), 118-143. https://doi.org/10.1287/isre.6.2.118Daft, R. L. (2007). Organization theory and design. In Organization Theory and Design.Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2013). Fundamentals of Business Process Management. In Fundamentals of Business Process Management. https://doi.org/10.1007/978-3-642-33143-5Gottumukkala, V., Worthington, M., Basak, D., Radhakrishnan, R., Srinivasan, J., & Ramesh, S. (2020). Digital transformation of well completion selection and design through data insights. Proceedings - SPE Annual Technical Conference and Exhibition, 2020- October. [Virtual Conference]. https://doi.org/10.2118/201725-msHannola, L., Richter, A., Richter, S., & Stocker, A. (2018). Empowering production workers with digitally facilitated knowledge processes–a conceptual framework. International Journal of Production Research, 56(14), 4729-4743. https://doi.org/10.1080/00207543.2018.1445877Hegazy, M. I., Alsawi, K. A., Atwa, M. S., Sayed, M. S., Bakeer, M. M., Rezk, R. S., & Fouda, A. M. (2023). How to Achieve Operational Excellence through Digital Transformation. Society of Petroleum Engineers - Gas and Oil Technology Showcase and Conference, GOTS 2023. [Conference held in Dubai]. https://doi.org/10.2118/214140-MSIvanov, D., Tsipoulanidis, A., & Schönberger, J. (2017). Erratum to: Global Supply Chain and Operations Management. https://doi.org/10.1007/978-3-319-24217-0_15Jaya Escobar, A. I., Planche Cardosa, P. E., & Guerra Bretaña, R. M. (2018). El Rediseño De Procesos Como Herramienta De Mejora. Revista Observatorio de La Economía Latinoamericana, 249. Recuperado de https://ideas.repec.org/a/erv/observ/y2018i24930.htmlKadry, H. (2020). Blockchain applications in the midstream oil and gas industry. The International Petroleum Technology Conference 2020, IPTC 2020, Dhahran, Kingdom of Saudi Arabia, January 2020. https://doi.org/10.2523/19937-abstractKnox, P., Agnew, J. & Mccarthy, L. (2014). The Geography of the World Economy (6th ed.). Taylor and Francis. Retrieved from https://www.perlego.com/book/1611342/the- geography-of-the-world-economy-pdfKortmann, S., Gelhard, C., Zimmermann, C., & Piller, F. T. (2014). Linking strategic flexibility and operational efficiency: The mediating role of ambidextrous operational capabilities. Journal of Operations Management, 32(7–8), 475–490. https://doi.org/10.1016/J.JOM.2014.09.007Laborie, F., Røed, O. C., Engdahl, G., & Camp, A. (2019). Extracting value from data using an industrial data platform to provide a foundational digital twin. Proceedings of the Annual Offshore Technology Conference, 2019-May. Houston, Texas. https://doi.org/10.4043/29576-msMalhotra, S., Singh, T., & Agarwal, V. (2021). Assessment of Challenges for Implementation of Industrial Internet of Things in Industry 4.0. In Industry 4.0 Technologies for Business Excellence: Frameworks, Practices, and Applications. https://doi.org/10.1201/9781003140474-7Mayor, T. (2019, June 27). 5 building blocks of digital transformation. MIT Sloan School of Management.Oberkircher, J., Herbert, M., & Talkington, K. (2000). Real-Time Rig Information System Promotes Operational Efficiencies in Drilling the Greater Ekofisk Area. SPE - Asia Pacific Oil and Gas Conference, Brisbane, Australia. https://doi.org/10.2118/64392-msPopovič, A., Hackney, R., Tassabehji, R., & Castelli, M. (2018). The impact of big data analytics on firms’ high value business performance. Information Systems Frontiers, 20(2), 209–222. https://doi.org/10.1007/s10796-016-9720-4Provost, F., & Fawcett, T. (2013). Data science for business : What You Need to Know about Data Mining and Data-Analytic Thinking (1st edition). O’Reilly.Quintero Reyes, M. D. (2021). Identificación de beneficios a partir de la implementación de nuevas tendencias tecnológicas digitales en el sector del petróleo y gas colombiano. Universidad de los Andes.Ramírez, R. I., Espindola, C. A., Ruíz, G. I., & Hugueth, A. M. (2019). Gestión del Talento Humano: Análisis desde el Enfoque Estratégico. Información Tecnológica, 30(6), 167–176. https://doi.org/10.4067/S0718-07642019000600167Rommetveit, R., Mayani, M. G., Nabavi, J., Helgeland, S., Hammer, R., & Råen, J. (2019). Automatic realtime monitoring of drilling using digital twin technologies enhance safety and reduce costs. Society of Petroleum Engineers - Abu Dhabi International Petroleum Exhibition and Conference 2019, ADIP 2019, Dubai, United Arab Emirates. https://doi.org/10.2118/197465-msSettemsdal, S. (2019). 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