A11y in the context of the web portals of the Colombian government
This study evaluates web accessibility of three Colombian government websites—Bogotá City Hall, Ministry of Health, and Ministry of Education—using mixed-method research techniques. By combining quantitative and qualitative assessments from a diverse group of users, the research reveals significant...
- Autores:
-
Rappy Duarte, Daniel Santiago
- Tipo de recurso:
- Trabajo de grado de pregrado
- Fecha de publicación:
- 2024
- Institución:
- Universidad de los Andes
- Repositorio:
- Séneca: repositorio Uniandes
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.uniandes.edu.co:1992/75615
- Acceso en línea:
- https://hdl.handle.net/1992/75615
- Palabra clave:
- Web Accessibility
Digital inclusivity
User-centred design
Ingeniería
- Rights
- openAccess
- License
- Attribution-NonCommercial-ShareAlike 4.0 International
| id |
UNIANDES2_2d4cba5e4c1499edf0deb932c44e3d67 |
|---|---|
| oai_identifier_str |
oai:repositorio.uniandes.edu.co:1992/75615 |
| network_acronym_str |
UNIANDES2 |
| network_name_str |
Séneca: repositorio Uniandes |
| repository_id_str |
|
| dc.title.eng.fl_str_mv |
A11y in the context of the web portals of the Colombian government |
| title |
A11y in the context of the web portals of the Colombian government |
| spellingShingle |
A11y in the context of the web portals of the Colombian government Web Accessibility Digital inclusivity User-centred design Ingeniería |
| title_short |
A11y in the context of the web portals of the Colombian government |
| title_full |
A11y in the context of the web portals of the Colombian government |
| title_fullStr |
A11y in the context of the web portals of the Colombian government |
| title_full_unstemmed |
A11y in the context of the web portals of the Colombian government |
| title_sort |
A11y in the context of the web portals of the Colombian government |
| dc.creator.fl_str_mv |
Rappy Duarte, Daniel Santiago |
| dc.contributor.advisor.none.fl_str_mv |
Escobar Velasquez, Camilo Andres |
| dc.contributor.author.none.fl_str_mv |
Rappy Duarte, Daniel Santiago |
| dc.subject.keyword.eng.fl_str_mv |
Web Accessibility Digital inclusivity User-centred design |
| topic |
Web Accessibility Digital inclusivity User-centred design Ingeniería |
| dc.subject.themes.spa.fl_str_mv |
Ingeniería |
| description |
This study evaluates web accessibility of three Colombian government websites—Bogotá City Hall, Ministry of Health, and Ministry of Education—using mixed-method research techniques. By combining quantitative and qualitative assessments from a diverse group of users, the research reveals significant variations in digital inclusivity and user experience. Findings highlight initial accessibility efforts alongside substantial implementation challenges, including inconsistent navigation, limited multilingual support, and incomplete high contrast features. While the three websites demonstrate potential, several improvements are needed to create truly inclusive digital platforms. The study concludes that government websites must prioritize comprehensive accessibility strategies, focusing on user-centred design that meets diverse user needs, particularly for individuals with physical or mental disabilities and older populations. |
| publishDate |
2024 |
| dc.date.issued.none.fl_str_mv |
2024-12-14 |
| dc.date.accessioned.none.fl_str_mv |
2025-01-23T16:56:57Z |
| dc.date.available.none.fl_str_mv |
2025-01-23T16:56:57Z |
| dc.type.none.fl_str_mv |
Trabajo de grado - Pregrado |
| dc.type.driver.none.fl_str_mv |
info:eu-repo/semantics/bachelorThesis |
| dc.type.version.none.fl_str_mv |
info:eu-repo/semantics/acceptedVersion |
| dc.type.coar.none.fl_str_mv |
http://purl.org/coar/resource_type/c_7a1f |
| dc.type.content.none.fl_str_mv |
Text |
| dc.type.redcol.none.fl_str_mv |
http://purl.org/redcol/resource_type/TP |
| format |
http://purl.org/coar/resource_type/c_7a1f |
| status_str |
acceptedVersion |
| dc.identifier.uri.none.fl_str_mv |
https://hdl.handle.net/1992/75615 |
| dc.identifier.instname.none.fl_str_mv |
instname:Universidad de los Andes |
| dc.identifier.reponame.none.fl_str_mv |
reponame:Repositorio Institucional Séneca |
| dc.identifier.repourl.none.fl_str_mv |
repourl:https://repositorio.uniandes.edu.co/ |
| url |
https://hdl.handle.net/1992/75615 |
| identifier_str_mv |
instname:Universidad de los Andes reponame:Repositorio Institucional Séneca repourl:https://repositorio.uniandes.edu.co/ |
| dc.language.iso.none.fl_str_mv |
eng |
| language |
eng |
| dc.relation.references.none.fl_str_mv |
Acosta, T., Acosta-Vargas, P., & Luj´an-Mora, S. (2018). Accessibility of egovernment services in latin america. IEEE Xplore. https://doi.org/10.1109/ICEDEG.2018.8372332 Ahrefs. (n.d.). Ahrefs: Seo tools and resources. https://ahrefs.com/IDRC. (2013). Achecker: Web accessibility checker v.1.3. https://achecker.ca/ Riaño Herrera, J. A., & Ballesteros Ricaurte, J. A. (2015). Web accessibility: Study web accessibility in public places of the colombian state. 2015 Latin American Computing Conference (CLEI), 1–7. https://doi.org/10.1109/CLEI.2015.7360037 SimilarWeb. (n.d.). Similarweb: Website traffic checker. https://www.similarweb.com/ W3C. (2023, October). Web content accessibility guidelines (wcag) 2.2. https://www.w3.org/TR/WCAG22/ WebAIM. (2001). Wave: Web accessibility evaluation tool. https://wave.webaim.org/ |
| dc.rights.en.fl_str_mv |
Attribution-NonCommercial-ShareAlike 4.0 International |
| dc.rights.uri.none.fl_str_mv |
http://creativecommons.org/licenses/by-nc-sa/4.0/ |
| dc.rights.accessrights.none.fl_str_mv |
info:eu-repo/semantics/openAccess |
| dc.rights.coar.none.fl_str_mv |
http://purl.org/coar/access_right/c_abf2 |
| rights_invalid_str_mv |
Attribution-NonCommercial-ShareAlike 4.0 International http://creativecommons.org/licenses/by-nc-sa/4.0/ http://purl.org/coar/access_right/c_abf2 |
| eu_rights_str_mv |
openAccess |
| dc.format.extent.none.fl_str_mv |
17 páginas |
| dc.format.mimetype.none.fl_str_mv |
application/pdf |
| dc.publisher.none.fl_str_mv |
Universidad de los Andes |
| dc.publisher.program.none.fl_str_mv |
Ingeniería de Sistemas y Computación |
| dc.publisher.faculty.none.fl_str_mv |
Facultad de Ingeniería |
| dc.publisher.department.none.fl_str_mv |
Departamento de Ingeniería de Sistemas y Computación |
| publisher.none.fl_str_mv |
Universidad de los Andes |
| institution |
Universidad de los Andes |
| bitstream.url.fl_str_mv |
https://repositorio.uniandes.edu.co/bitstreams/b7d58898-8896-4e81-a0f4-2ab177585ee3/download https://repositorio.uniandes.edu.co/bitstreams/ef15d8be-d7d5-42e5-92a6-9d52c175f932/download https://repositorio.uniandes.edu.co/bitstreams/0728f3fd-9f8c-41e5-9a10-7b4b72eeba0a/download https://repositorio.uniandes.edu.co/bitstreams/efd8b78c-d82c-42f5-98f9-c5164f82338c/download https://repositorio.uniandes.edu.co/bitstreams/b4f0a60b-2b55-45b3-bfc4-37d11493b34b/download https://repositorio.uniandes.edu.co/bitstreams/a95e23d0-27d2-44c1-acbb-fe112e6c8ea2/download https://repositorio.uniandes.edu.co/bitstreams/f78084ad-50be-4a92-a7bc-2bf0be0ec0b8/download https://repositorio.uniandes.edu.co/bitstreams/215a63e5-5a83-4d15-a149-fc264aa3648c/download |
| bitstream.checksum.fl_str_mv |
8844354b7a98b2b8aca8d64b2dc2e88d 58d6b9a32ea709451db0277c84ac1254 934f4ca17e109e0a05eaeaba504d7ce4 ae9e573a68e7f92501b6913cc846c39f 04ea75690ac666e452e14df92ea56e9e 6fcfa535463418132b32d342e02bdcf8 256a5210c663efdadc078a758cc25021 d34ae1d81c5aba4faccc0a1b8a43108d |
| bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 MD5 MD5 MD5 MD5 |
| repository.name.fl_str_mv |
Repositorio institucional Séneca |
| repository.mail.fl_str_mv |
adminrepositorio@uniandes.edu.co |
| _version_ |
1831927744151158784 |
| spelling |
Escobar Velasquez, Camilo Andresvirtual::22452-1Rappy Duarte, Daniel Santiago2025-01-23T16:56:57Z2025-01-23T16:56:57Z2024-12-14https://hdl.handle.net/1992/75615instname:Universidad de los Andesreponame:Repositorio Institucional Sénecarepourl:https://repositorio.uniandes.edu.co/This study evaluates web accessibility of three Colombian government websites—Bogotá City Hall, Ministry of Health, and Ministry of Education—using mixed-method research techniques. By combining quantitative and qualitative assessments from a diverse group of users, the research reveals significant variations in digital inclusivity and user experience. Findings highlight initial accessibility efforts alongside substantial implementation challenges, including inconsistent navigation, limited multilingual support, and incomplete high contrast features. While the three websites demonstrate potential, several improvements are needed to create truly inclusive digital platforms. The study concludes that government websites must prioritize comprehensive accessibility strategies, focusing on user-centred design that meets diverse user needs, particularly for individuals with physical or mental disabilities and older populations.Pregrado17 páginasapplication/pdfengUniversidad de los AndesIngeniería de Sistemas y ComputaciónFacultad de IngenieríaDepartamento de Ingeniería de Sistemas y ComputaciónAttribution-NonCommercial-ShareAlike 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-sa/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2A11y in the context of the web portals of the Colombian governmentTrabajo de grado - Pregradoinfo:eu-repo/semantics/bachelorThesisinfo:eu-repo/semantics/acceptedVersionhttp://purl.org/coar/resource_type/c_7a1fTexthttp://purl.org/redcol/resource_type/TPWeb AccessibilityDigital inclusivityUser-centred designIngenieríaAcosta, T., Acosta-Vargas, P., & Luj´an-Mora, S. (2018). Accessibility of egovernment services in latin america. IEEE Xplore. https://doi.org/10.1109/ICEDEG.2018.8372332Ahrefs. (n.d.). Ahrefs: Seo tools and resources. https://ahrefs.com/IDRC. (2013).Achecker: Web accessibility checker v.1.3. https://achecker.ca/Riaño Herrera, J. A., & Ballesteros Ricaurte, J. A. (2015). Web accessibility: Study web accessibility in public places of the colombian state. 2015 Latin American Computing Conference (CLEI), 1–7. https://doi.org/10.1109/CLEI.2015.7360037SimilarWeb. (n.d.). Similarweb: Website traffic checker. https://www.similarweb.com/W3C. (2023, October). Web content accessibility guidelines (wcag) 2.2. https://www.w3.org/TR/WCAG22/WebAIM. (2001). Wave: Web accessibility evaluation tool. https://wave.webaim.org/201921144Publication0000-0001-8414-9301virtual::22452-1https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=00016890402019118830virtual::22452-190cbaa5a-48e9-458f-949b-4a661bbe3291virtual::22452-190cbaa5a-48e9-458f-949b-4a661bbe3291virtual::22452-1ORIGINALA11y in the context of the web portals of the Colombian Government.pdfA11y in the context of the web portals of the Colombian Government.pdfapplication/pdf528493https://repositorio.uniandes.edu.co/bitstreams/b7d58898-8896-4e81-a0f4-2ab177585ee3/download8844354b7a98b2b8aca8d64b2dc2e88dMD51autorizacion tesis.pdfautorizacion tesis.pdfHIDEapplication/pdf310726https://repositorio.uniandes.edu.co/bitstreams/ef15d8be-d7d5-42e5-92a6-9d52c175f932/download58d6b9a32ea709451db0277c84ac1254MD52CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-81031https://repositorio.uniandes.edu.co/bitstreams/0728f3fd-9f8c-41e5-9a10-7b4b72eeba0a/download934f4ca17e109e0a05eaeaba504d7ce4MD53LICENSElicense.txtlicense.txttext/plain; charset=utf-82535https://repositorio.uniandes.edu.co/bitstreams/efd8b78c-d82c-42f5-98f9-c5164f82338c/downloadae9e573a68e7f92501b6913cc846c39fMD54TEXTA11y in the context of the web portals of the Colombian Government.pdf.txtA11y in the context of the web portals of the Colombian Government.pdf.txtExtracted texttext/plain36677https://repositorio.uniandes.edu.co/bitstreams/b4f0a60b-2b55-45b3-bfc4-37d11493b34b/download04ea75690ac666e452e14df92ea56e9eMD55autorizacion tesis.pdf.txtautorizacion tesis.pdf.txtExtracted texttext/plain2058https://repositorio.uniandes.edu.co/bitstreams/a95e23d0-27d2-44c1-acbb-fe112e6c8ea2/download6fcfa535463418132b32d342e02bdcf8MD57THUMBNAILA11y in the context of the web portals of the Colombian Government.pdf.jpgA11y in the context of the web portals of the Colombian Government.pdf.jpgGenerated Thumbnailimage/jpeg6369https://repositorio.uniandes.edu.co/bitstreams/f78084ad-50be-4a92-a7bc-2bf0be0ec0b8/download256a5210c663efdadc078a758cc25021MD56autorizacion tesis.pdf.jpgautorizacion tesis.pdf.jpgGenerated Thumbnailimage/jpeg11003https://repositorio.uniandes.edu.co/bitstreams/215a63e5-5a83-4d15-a149-fc264aa3648c/downloadd34ae1d81c5aba4faccc0a1b8a43108dMD581992/75615oai:repositorio.uniandes.edu.co:1992/756152025-03-05 10:02:29.131http://creativecommons.org/licenses/by-nc-sa/4.0/Attribution-NonCommercial-ShareAlike 4.0 Internationalopen.accesshttps://repositorio.uniandes.edu.coRepositorio institucional Sénecaadminrepositorio@uniandes.edu.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 |